Which is better, Zendesk Sunshine or Clay?

Zendesk Sunshine edges out Clay based on user ratings across 22 reviews. That said, the best pick depends on your workflow — Clay may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Zendesk Sunshine and Clay?

Key differences between Zendesk Sunshine and Clay include pricing (Zendesk Sunshine starts at $19 vs Clay at $10); free trial availability (Zendesk Sunshine offers one, Clay does not). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Zendesk Sunshine and Clay offer a Free trial?

Zendesk Sunshine offers Free Trial, but Clay does not.

Who are the typical users of Zendesk Sunshine?

Zendesk Sunshine is designed for Individuals, Large Enterprises, Medium Business, Small Business.

What is the starting price of Zendesk Sunshine and Clay?

Pricing for Zendesk Sunshine starts at $19/User/Month, whereas Clay starts at $10/Month.

What are the best alternatives to Zendesk Sunshine?

Some top alternatives to Zendesk Sunshine include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

What are the best alternatives to Clay?

Some top alternatives to Clay include Bigin by Zoho CRM, GuestLog, SqueezeCMM, ReachStream, Saycle.

Zendesk Sunshine vs Clay vs Bigin by Zoho CRM Comparison

Last updated: May 19, 2026

Zendesk Sunshine

4.2(22 reviews)

Starting at $19 /User/Month

Free Trial
Individuals
Large Enterprises

Zendesk Sunshine features a sleek, modern design and is built for Zendesk's secure multi-tenant architecture. It offers new homepage layouts and an easy-to-use Customization tool for your sales teams. And, with the abili…

View Pricing Read Reviews

Clay

Starting at $10 /Month

Individuals
Large Enterprises

Clay is a comprehensive organization tool for capturing connections with ease. With Clay, you can take all your contacts, emails, calendar, Twitter, Linkedin, and iMessage, and safely store, overview and curate them. Goo…

View Pricing Read Reviews

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View Pricing Read Reviews

Zendesk Sunshine leads on user satisfaction with a 4.2-star rating across 22 reviews.

Zendesk Sunshine vs Clay vs Bigin by Zoho CRM — at a glance

Feature	Zendesk Sunshine	Clay	Bigin by Zoho CRM
Rating	4.2 / 5	—	4.6 / 5
Reviews	22	—	294
Starting price	$19 /User/Month	$10 /Month	$7 /User/Month
Free trial	Yes	No	Yes
Free version	No	No	No
Best for	Individuals, Large Enterprises, Medium Business	Individuals, Large Enterprises, Medium Business	Small Business
Category	CRM Software	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud	SaaS/Web/Cloud	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	—	Available
Support modes	24/7 (Live rep), Online	Online	Business Hours, Online
Certifications	SOC 2	—	—
Data residency	Global	US	Global

Key differences between Zendesk Sunshine and Clay

Pricing: Zendesk Sunshine starts at $19 /User/Month, while Clay starts at $10 /Month.
Free trial: Zendesk Sunshine offers a free trial; Clay does not.
Deployment: Zendesk Sunshine supports SaaS/Web/Cloud; Clay supports SaaS/Web/Cloud.

Compare Zendesk Sunshine vs Clay vs Bigin by Zoho CRM — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Zendesk Sunshine (53) Talk to an expert Talk to an expert	Clay Talk to an expert Talk to an expert

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Zendesk Sunshine

Best for

Individuals, Large Enterprises, Medium Business

Clay

Best for simple, automatic contact management across multiple communication channels.

Choose if

You need to unify contacts from emails, calendar, and social media effortlessly.
You want to eliminate manual data entry and tagging of contact information.
Your team is small to medium-sized and requires streamlined contact organization without complex CRM features.

Consider alternatives if

Your company requires advanced CRM capabilities with sales pipeline management.
You need extensive customization or complex workflow automation in your contact system.

Bigin by Zoho CRM

Best for

Small Business

Zendesk Sunshine typically suits Individuals and Large Enterprises. Clay tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Zendesk Sunshine features a sleek, modern design and is built for Zendesk's secure multi-tenant architecture. It offers new homepage layouts and an easy-to-use Customization tool for your ... Read More about Zendesk Sunshine	Clay is a comprehensive organization tool for capturing connections with ease. With Clay, you can take all your contacts, emails, calendar, Twitter, Linkedin, and iMessage, and safely ... Read More about Clay	Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Starts from $19	Starts from $10 , Billed Yearly	Starts from $7 , Billed Yearly
Free Trial Availability	Free Trial available	No free trial	Get Free Trial
Spotsaas Score What's this? ↗	7.9/10	7.2/10	9.0/10
User Ratings Based on verified Spotsaas reviews	4.2 (22)		4.57 (294)
Best Company Size	—	Small BusinessMedium Business	—
	Get pricing help	Get pricing help	Visit website

Software Demo

Demo		Clay has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

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How do Zendesk Sunshine, Clay and Bigin by Zoho CRM Compare on Features?

Total Features	4 Features	9 Features	10 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Visit website

Compare Zendesk Sunshine, Clay and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$19	$10 , Billed Yearly	$7 , Billed Yearly
Pricing Plans	Not Available	Personal Get Started Easily import people from Email, Calendar, Twitter, Linkedin, Facebook, iMessage, and more Get organized with Search and Groups Stay in touch with Reconnect, Reminders, and Birthday notifications Show more + Pro Get Started Everything in Personal, plus: Deepen your relationships with unlimited search history Add another member to your workspace with delegated access Show more + Team Get Started Everything in Pro, plus: Add unlimited team members and collaborate on relationships Custom integration and setup within your organization Show more +	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available	Available
	Get help choosing	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	—
HIPAA	✗ No	✗ No
Data Residency	🌐 Global	🇺🇸 US

Zendesk Sunshine vs Clay User Reviews & Rating Comparison

User Ratings	4.2 (based on 22 reviews)	No reviews available for the product	4.57 (based on 294 reviews)
Rating Distribution	30 13 9 0 1	No reviews available for this product	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is positive across 53 reviews, with strong overall satisfaction. What buyers like Intuitive and user-friendly interface, requiring little to no training for basic usage. Seamless organization and management of customer tickets, chats, and emails in one system. Provides flexible architecture with open APIs, enabling smooth integrations and customizations for innovative customer experiences. Common complaints Advanced features and configuration can feel daunting to new users without prior experience or adequate training. Limited sophistication in transaction-related data handling, requiring improvements for better usability. Some users report expensive integration setups that raise overall adoption costs for certain workflows.	Buyer sentiment Insufficient user review data available to determine overall sentiment. What buyers like Automatic contact updates Integration of multiple communication sources Ease of organizing contacts Common complaints Lack of pricing clarity Limited advanced CRM features	Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users. Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities. Effective pipeline management and workflow automation, enabling businesses to streamline sales processes. Common complaints Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging. Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows. Inconsistent customer support with restricted availability, affecting issue resolution during critical times.
Pros and Cons	User-friendly customization tools streamline setup. Robust self-service options enhance customer satisfaction. Secure architecture ensures data protection. May require training for effective use. Pricing can escalate with added features.	Automatic updating of contact details from multiple sources Unified view of contacts combining emails, calendar, and social media Eliminates manual data entry and tagging Lack of detailed pricing information may complicate budgeting No explicit CRM or sales pipeline features	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews		Read reviews

List of Customers

Customers	MCM ASG Technologies MakeSpace	No Customers information available.	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	2 Screenshots	No screenshots available.
Videos	3 Videos	No videos available.

Alternatives

Alternatives	Bigin by Zoho CRM 4.57 ClickUp 4.4 Zoho CRM 4.07	Bigin by Zoho CRM 4.57 GuestLog SqueezeCMM 4.9	ClickUp 4.4 Zoho CRM 4.07 Freshsales 4.67

Frequently asked questions

Which is better, Zendesk Sunshine or Clay?: Zendesk Sunshine edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Zendesk Sunshine and Clay offer a free trial?: Zendesk Sunshine offers a free trial. Clay does not.
What is the starting price of Zendesk Sunshine vs Clay?: Zendesk Sunshine starts at $19 /User/Month. Clay starts at $10 /Month.
What are the top alternatives to Zendesk Sunshine?: Top alternatives to Zendesk Sunshine include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
What are the top alternatives to Clay?: Top alternatives to Clay include Bigin by Zoho CRM, GuestLog, SqueezeCMM, ReachStream, Saycle.

Zendesk Sunshine vs Clay vs Bigin by Zoho CRM Comparison

Zendesk Sunshine

Clay

Bigin by Zoho CRM

Zendesk Sunshine vs Clay vs Bigin by Zoho CRM — at a glance

Key differences between Zendesk Sunshine and Clay

Compare Zendesk Sunshine vs Clay vs Bigin by Zoho CRM — and walk away knowing which one fits.

Zendesk Sunshine

Clay

Download this Zendesk Sunshine vs Clay vs Bigin by Zoho CRM comparison

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Best Company Size

Software Demo

Demo

Get shortlist help from a software advisor

How big is your team?

How do Zendesk Sunshine, Clay and Bigin by Zoho CRM Compare on Features?

Compare Zendesk Sunshine, Clay and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Zendesk Sunshine vs Clay User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Related Blogs and Articles for Crm Software

Frequently asked questions