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Zendesk Explore vs Sisense Comparison

Last updated:

Zendesk Explore

3.6(26 reviews)

Starting at $49 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zendesk Explore is a no-code business intelligence software platform that powers data-driven decision making and provides actionable insights to improve the quality of service business or organization provides. Explore c…

Sisense

4.5(425 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Large Enterprises

Sisense offers easy to use Business Intelligence software that provides advanced analytics and real-time reporting dashboards transforming data into meaningful information. Sisense's high performance BI software includes…

Sisense leads on user satisfaction with a 4.5-star rating across 425 reviews.

Zendesk Explore vs Sisense — at a glance

FeatureZendesk ExploreSisense
Rating3.6 / 54.5 / 5
Reviews26425
Starting price$49 /User/MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryBusiness Intelligence SoftwareBusiness Intelligence Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between Zendesk Explore and Sisense

  • Pricing: Zendesk Explore starts at $49 /User/Month. Sisense pricing is not publicly listed.
  • Target audience: Zendesk Explore is built for Large Enterprises and Medium Business, while Sisense targets Individuals and Large Enterprises.
  • User satisfaction: Sisense scores higher with a 4.5-star average.
  • Deployment: Zendesk Explore supports SaaS/Web/Cloud; Sisense supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Zendesk Explore vs Sisense — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Intelligence Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zendesk Explore - Business Intelligence Software
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Sisense - Business Intelligence Software
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Zendesk Explore vs Sisense: Biggest differences

Start here before you go deeper into features.

Zendesk Explore

Best for

Large Enterprises, Medium Business, Small Business

Sisense

Best for medium to large enterprises needing flexible, powerful BI with easy customization.

Choose if
  • You require handling and visualizing large datasets efficiently with advanced analytics.
  • Your team includes non-technical users who need intuitive drag-and-drop dashboards.
  • You want an API-first platform for seamless integration and tailored BI solutions.
Consider alternatives if
  • Your business relies heavily on mobile BI with extensive on-the-go analytics needs.
  • You need specific external data connectors like Facebook Ads API that are currently missing.

Zendesk Explore typically suits Large Enterprises and Medium Business. Sisense tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zendesk Explore is a no-code business intelligence software platform that powers data-driven decision making and provides actionable insights to improve the quality of service business or ... Read More about Zendesk Explore

Sisense offers easy to use Business Intelligence software that provides advanced analytics and real-time reporting dashboards transforming data into meaningful information. Sisense's high ... Read More about Sisense

Entry Level Pricing

  • Starts from $49
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available

SpotScore

What's this? ↗

8.3/10

9.5/10

User Ratings

Based on verified Spotsaas reviews

3.6

(26)

4.45

(425)

Best Company Size

51-500 employees500+ employees
Get pricing help
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Software Demo

Demo

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How do Zendesk Explore and Sisense Compare on Features?

Total Features

8 Features

10 Features

Unique Features

No unique features

No unique features

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Compare Zendesk Explore and Sisense on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $49
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Zendesk Explore pricing

      Pricing information not available

      Zendesk Explore vs Sisense: Other Details

      Organization Types supported

      • Medium Business
      • Freelancers
      • Large Enterprises
      • Small Business
      • Individuals
      • Medium Business
      • Freelancers
      • Large Enterprises
      • Small Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Zendesk Explore vs Sisense Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Zendesk Explore User Reviews & Rating Comparison

      User Ratings

      3.6

      (based on 26 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      316

      109

      15

      5

      4

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 26 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • No-code platform
      • Actionable insights
      • Data visualization

      Common complaints

      • Limited customization
      • May require training
      • Dependent on data quality

      Buyer sentiment

      Overall positive sentiment highlights Sisense's ease of use, flexibility, and strong visualization capabilities, tempered by concerns over mobile functionality and some missing integrations.

      What buyers like

      • Ease of use
      • Flexibility in dashboard customization
      • Handling of large datasets

      Common complaints

      • Limited mobile experience
      • Lack of certain external data connectors

      Pros and Cons

      • User-friendly interface simplifies data analysis.

      • Offers actionable insights for service improvement.

      • No-code solution makes it accessible to non-technical users.

      • Customization options may be limited for advanced users.

      • Training may be necessary for effective use.

      • Handles large datasets efficiently with strong visualization capabilities

      • Intuitive drag-and-drop interface suitable for non-technical users

      • API-first approach enabling quick integration and customization

      • Limited mobile experience and lack of certain mobile visualizations

      • Missing some external data connectors such as Facebook Ads API

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Zendesk Explore or Sisense? Tell buyers what actually differs.

      Zendesk Explore and Sisense Customers

      Customers

      No Customers information available.

      Verizon

      Verizon

      GE

      GE

      Rolls Royce

      Rolls Royce

      Media and Screenshots

      Screenshots

      Zendesk Explore : Dashboard screenshot

      2 Screenshots

      Introduction

      5 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to Zendesk Explore and Sisense in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zendesk Explore or Sisense?
      Sisense edges out the other on user ratings (4.5 vs 3.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zendesk Explore and Sisense offer a free trial?
      Yes, both Zendesk Explore and Sisense offer a free trial.
      What is the starting price of Zendesk Explore vs Sisense?
      Zendesk Explore starts at $49 /User/Month. Sisense starts at Contact for pricing.
      What are the top alternatives to Zendesk Explore?
      Top alternatives to Zendesk Explore include CrunchMetrics, Izenda, Panorama Necto, TIBCO Spotfire, Reveal.
      What are the top alternatives to Sisense?
      Top alternatives to Sisense include Looker, Izenda, Dundas BI, DOMO, Metric.ai.