Yotpo vs Swell Comparison
Yotpo
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Yotpo is a powerful feedback and rating solution that enables businesses of all sizes to gain valuable customer insights and drive revenue at the same time. The platform's AI-driven tools help brands collect customer rev…
Swell
Starting at $199 /Month
- Free Trial
- Large Enterprises
- Medium Business
Swell is a customer experience software providing an essential toolkit to monitor brand & product reviews. It can help streamline workflows by integrating with Quickbooks, MYOB & more. The powerful reputation management…
Yotpo leads on user satisfaction with a 4.7-star rating across 294 reviews.
Yotpo vs Swell — at a glance
| Feature | Yotpo | Swell |
|---|---|---|
| Rating | 4.7 / 5 | — |
| Reviews | 294 | — |
| Starting price | Contact for pricing | $199 /Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Reputation Management Software | Reputation Management Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Online |
| Certifications | SOC 2, GDPR | — |
| Data residency | US | — |
Key differences between Yotpo and Swell
- Pricing: Swell starts at $199 /Month. Yotpo pricing is not publicly listed.
- Free trial: Swell offers a free trial; Yotpo does not.
- Deployment: Yotpo supports SaaS/Web/Cloud; Swell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Yotpo vs Swell — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Yotpo vs Swell: Biggest differences
Start here before you go deeper into features.
Best for e-commerce brands needing AI-driven customer feedback and loyalty insights.
- You want robust analytics to highlight customer reviews and product features effectively.
- Your team needs seamless third-party integrations to enhance feedback management workflows.
- You value AI-powered tools that collect, moderate, and personalize user-generated content.
- You require extensive custom integrations beyond Yotpo’s existing marketplace offerings.
- Your team prefers a simpler, less feature-rich platform with minimal complexity.
Large Enterprises, Medium Business, Small Business
Yotpo typically suits Large Enterprises and Medium Business. Swell tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Yotpo is a powerful feedback and rating solution that enables businesses of all sizes to gain valuable customer insights and drive revenue at the same time. The platform's AI-driven tools ... Read More about Yotpo | Swell is a customer experience software providing an essential toolkit to monitor brand & product reviews. It can help streamline workflows by integrating with Quickbooks, MYOB & more. The ... Read More about Swell |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 9.1/10 | 8.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Yotpo and Swell Compare on Features?
Total Features | 7 Features | 8 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Yotpo and Swell on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Yotpo vs Swell: Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Yotpo vs Swell Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | — |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | — |
Yotpo User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall, users appreciate Yotpo's powerful analytics, integration capabilities, and loyalty features, though some find the platform complex and limited in marketplace extensions. What buyers like
Common complaints
| No expert review available for this product |
Pros and Cons |
| No pros or cons available for this product |
Positive Reviews | No reviews available for the product | No reviews available for the product |
Yotpo and Swell Customers
Customers |  GoPro  esurance  Steve Maden | No Customers information available. |
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Media and Screenshots
Screenshots |  1 Screenshots |  1 Screenshots |
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Videos |  1 Videos |  2 Videos |
Top Alternatives to Yotpo and Swell in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Yotpo or Swell?
- Yotpo edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
- Do Yotpo and Swell offer a free trial?
- Swell offers a free trial. Yotpo does not.
- What is the starting price of Yotpo vs Swell?
- Yotpo starts at Contact for pricing. Swell starts at $199 /Month.
- What are the top alternatives to Yotpo?
- Top alternatives to Yotpo include Trustpilot, Opinew, RepuGen, FreshReview, WebPunch.
- What are the top alternatives to Swell?
- Top alternatives to Swell include Broadly, Trustpilot, NiceJob, DemandHub, Opinew.