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Wufoo vs SmartSurvey Comparison

Last updated:

Wufoo

4.2(572 reviews)

Starting at $14.08 /Month

  • Freelancers / Consultants
  • Large Enterprises

Wufoo is a simple online form builder, perfect for everything from collecting customer data to driving subscribers. Features like conditional logic and choice fields make it easy to create forms with the appearance of a…

SmartSurvey

5.0(10 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and questionnaires and advanced statis…

SmartSurvey leads on user satisfaction with a 5.0-star rating across 10 reviews.

Wufoo vs SmartSurvey — at a glance

FeatureWufooSmartSurvey
Rating4.2 / 55.0 / 5
Reviews57210
Starting price$14.08 /MonthContact for pricing
Free trial No Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryOnline Form Builder SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPRGDPR
Data residencyUSUS

Key differences between Wufoo and SmartSurvey

  • Pricing: Wufoo starts at $14.08 /Month. SmartSurvey pricing is not publicly listed.
  • Free trial: SmartSurvey offers a free trial; Wufoo does not.
  • Target audience: Wufoo is built for Freelancers / Consultants and Large Enterprises, while SmartSurvey targets Large Enterprises and Medium Business.
  • User satisfaction: SmartSurvey scores higher with a 5.0-star average.
  • Deployment: Wufoo supports SaaS/Web/Cloud; SmartSurvey supports SaaS/Web/Cloud.

Wufoo vs SmartSurvey — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Online Form Builder Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Wufoo - Online Form Builder Software
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Talk to an expert
SmartSurvey - Survey/ User Feedback Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Wufoo

Best for easy, customizable online forms with conditional logic and automation.

Choose if
  • You need to quickly create professional forms without any programming skills.
  • Your use cases include customer data collection, subscriber sign-ups, or event registrations.
  • You want a simple, intuitive interface with strong automation and dynamic field features.
Consider alternatives if
  • Your workflows require extensive integrations with niche or legacy systems.
  • You need to handle large file uploads or require significant file storage capacity.

SmartSurvey

Best for small to medium businesses needing easy, advanced customer feedback surveys.

Choose if
  • You require unlimited survey pages and questionnaires without restrictions.
  • You want built-in advanced statistical analysis and real-time result visualization.
  • You need automated, immediate surveys triggered by website visitor actions.
Consider alternatives if
  • Your organization needs highly customized or complex survey workflows.
  • You require deep CRM or ERP integrations for seamless data flow.

Wufoo: Best for easy, customizable online forms with conditional logic and automation. SmartSurvey: Best for small to medium businesses needing easy, advanced customer feedback surveys.

Description

Wufoo is a simple online form builder, perfect for everything from collecting customer data to driving subscribers. Features like conditional logic and choice fields make it easy to create ... Read More about Wufoo

SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and ... Read More about SmartSurvey

Entry Level Pricing

  • Starts from $14.08 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.2/10

9.1/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Small BusinessMedium Business
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Software Demo

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How do Wufoo and SmartSurvey Compare on Features?

Total Features

25 Features

16 Features

Unique Features

No unique features

No unique features

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Compare Wufoo and SmartSurvey on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $14.08 , Billed Yearly
      • Not Available

      Pricing Plans

      • Not Available

      Pricing Page

      Wufoo pricing
      SmartSurvey pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Wufoo User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      102

      55

      15

      2

      3

      10

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use and customization, tempered by concerns about integrations and support responsiveness.

      What buyers like

      • Ease of use
      • Customization options
      • Automation features

      Common complaints

      • Limited integrations
      • Slow customer support

      Buyer sentiment

      Users generally appreciate SmartSurvey for its ease of use, robust analytics, and real-time reporting, though some express concerns about pricing transparency and integration options.

      What buyers like

      • Ease of use
      • Advanced analytics
      • Real-time reporting

      Common complaints

      • Pricing transparency
      • Integration limitations

      Pros and Cons

      • Quick and easy customizable form creation without programming

      • Wide variety of templates and conditional logic features

      • Intuitive and user-friendly interface

      • Limited integration options with some applications

      • Slow customer support response times

      • Unlimited survey pages and questionnaires

      • Advanced statistical analysis capabilities

      • Real-time chart display of survey results

      • Pricing details not publicly available, requiring sales contact

      • Potential limitations for enterprise-level customization

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Amazon

      Amazon

      Microsoft

      Microsoft

      Sony

      Sony

      NHS

      NHS

      IBM

      IBM

      Vodafone

      Vodafone

      Media and Screenshots

      Screenshots

      No screenshots available.

      SmartSurvey screenshot

      7 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to Wufoo and SmartSurvey in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Wufoo or SmartSurvey?
      SmartSurvey edges out the other on user ratings (5.0 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Wufoo and SmartSurvey offer a free trial?
      SmartSurvey offers a free trial. Wufoo does not.
      What is the starting price of Wufoo vs SmartSurvey?
      Wufoo starts at $14.08 /Month. SmartSurvey starts at Contact for pricing.
      What are the top alternatives to Wufoo?
      Top alternatives to Wufoo include Cognito Forms, Zoho Forms, Formsite, Formstack, Typeform.
      What are the top alternatives to SmartSurvey?
      Top alternatives to SmartSurvey include SurveyMonkey, Zoho Survey, QuestionPro, SurveySparrow, Qualtrics Core XM.