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WPForms vs SmartSurvey Comparison

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WPForms

4.8(1,348 reviews)

Starting at $39.50 /Year

  • Free Trial
  • Medium Business
  • Small Business

WPForms, the revolutionary form builder for WordPress, empowers you to create cutting-edge forms in just seconds. No coding required! With its intuitive drag-and-drop interface, you can design dynamic forms for surveys,…

SmartSurvey

5.0(10 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and questionnaires and advanced statis…

SmartSurvey leads on user satisfaction with a 5.0-star rating across 10 reviews.

WPForms vs SmartSurvey — at a glance

FeatureWPFormsSmartSurvey
Rating4.8 / 55.0 / 5
Reviews1,34810
Starting price$39.50 /YearContact for pricing
Free trial Yes Yes
Free version No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryOnline Form Builder SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsGDPR
Data residencyUS

Key differences between WPForms and SmartSurvey

  • Pricing: WPForms starts at $39.50 /Year. SmartSurvey pricing is not publicly listed.
  • Target audience: WPForms is built for Medium Business and Small Business, while SmartSurvey targets Large Enterprises and Medium Business.
  • User satisfaction: SmartSurvey scores higher with a 5.0-star average.
  • Deployment: WPForms supports SaaS/Web/Cloud; SmartSurvey supports SaaS/Web/Cloud.

WPForms vs SmartSurvey — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Online Form Builder Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

WPForms - Online Form Builder Software
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Talk to an expert
SmartSurvey - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

WPForms

Best for

Medium Business, Small Business

SmartSurvey

Best for small to medium businesses needing easy, advanced customer feedback surveys.

Choose if
  • You require unlimited survey pages and questionnaires without restrictions.
  • You want built-in advanced statistical analysis and real-time result visualization.
  • You need automated, immediate surveys triggered by website visitor actions.
Consider alternatives if
  • Your organization needs highly customized or complex survey workflows.
  • You require deep CRM or ERP integrations for seamless data flow.

WPForms typically suits Medium Business and Small Business. SmartSurvey tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

WPForms, the revolutionary form builder for WordPress, empowers you to create cutting-edge forms in just seconds. No coding required! With its intuitive drag-and-drop interface, you can ... Read More about WPForms

SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and ... Read More about SmartSurvey

Entry Level Pricing

  • Starts from $39.50
  • Not Available

Free Trial Availability

SpotScore

What's this? ↗

9.1/10

9.1/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do WPForms and SmartSurvey Compare on Features?

Total Features

19 Features

16 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare WPForms and SmartSurvey on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $39.50
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      WPForms pricing
      SmartSurvey pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US

      WPForms User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      779

      101

      9

      3

      3

      10

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 895 reviews, with consistently positive feedback.

      What buyers like

      • Provides a user-friendly drag-and-drop interface for creating complex forms without coding.
      • Smooth integrations with email marketing platforms, payment gateways, and CRM systems.
      • Top-notch customer service with comprehensive documentation and responsive support.

      Common complaints

      • Pricing, especially when not on sale, can be considered high for certain users.
      • Limited options for customizing form styling, requiring more customization features.
      • Users may find some advanced features costly, impacting the overall pricing model.

      Buyer sentiment

      Users generally appreciate SmartSurvey for its ease of use, robust analytics, and real-time reporting, though some express concerns about pricing transparency and integration options.

      What buyers like

      • Ease of use
      • Advanced analytics
      • Real-time reporting

      Common complaints

      • Pricing transparency
      • Integration limitations

      Pros and Cons

      • Provides a user-friendly drag-and-drop interface for creating complex forms without coding.

      • Smooth integrations with email marketing platforms, payment gateways, and CRM systems.

      • Top-notch customer service with comprehensive documentation and responsive support.

      • Pricing, especially when not on sale, can be considered high for certain users.

      • Limited options for customizing form styling, requiring more customization features.

      • Unlimited survey pages and questionnaires

      • Advanced statistical analysis capabilities

      • Real-time chart display of survey results

      • Pricing details not publicly available, requiring sales contact

      • Potential limitations for enterprise-level customization

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      NHS

      NHS

      IBM

      IBM

      Vodafone

      Vodafone

      Media and Screenshots

      Screenshots

      Fields

      4 Screenshots

      SmartSurvey screenshot

      7 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to WPForms and SmartSurvey in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, WPForms or SmartSurvey?
      SmartSurvey edges out the other on user ratings (5.0 vs 4.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do WPForms and SmartSurvey offer a free trial?
      Yes, both WPForms and SmartSurvey offer a free trial.
      What is the starting price of WPForms vs SmartSurvey?
      WPForms starts at $39.50 /Year. SmartSurvey starts at Contact for pricing.
      What are the top alternatives to WPForms?
      Top alternatives to WPForms include Formidable Forms, Cognito Forms, Formsite, Typeform, Google Forms.
      What are the top alternatives to SmartSurvey?
      Top alternatives to SmartSurvey include SurveyMonkey, Zoho Survey, QuestionPro, SurveySparrow, Qualtrics Core XM.