WhenToWork vs MakeShift Comparison
WhenToWork
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
WhenToWork is a scheduling and tracking tool for small businesses. It also helps large companies with overtime, benefits, social club management and more. Employee scheduling software from WhenToWork is used by medium si…
MakeShift
Starting at $2 per employee per month
- Free Trial
- Large Enterprises
- Medium Business
MakeShift is an employee scheduling and communications platform that focuses on shifting schedules, on-the-fly shifts, and secure communication between business and employees. It records employee's time check-in& -out ti…
WhenToWork leads on user satisfaction with a 4.4-star rating across 284 reviews.
WhenToWork vs MakeShift — at a glance
| Feature | WhenToWork | MakeShift |
|---|---|---|
| Rating | 4.4 / 5 | — |
| Reviews | 284 | — |
| Starting price | Contact for pricing | $2 per employee per month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Employee Scheduling Software | Employee Scheduling Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | — | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | — | — |
| Data residency | US | US |
Key differences between WhenToWork and MakeShift
- Pricing: MakeShift starts at $2 per employee per month. WhenToWork pricing is not publicly listed.
- Deployment: WhenToWork supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; MakeShift supports SaaS/Web/Cloud.
WhenToWork vs MakeShift — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Employee Scheduling Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for straightforward employee scheduling with efficient shift management.
- You need a simple, user-friendly scheduling tool with color-coded shifts.
- Your organization values automated reports and real-time schedule notifications.
- You want employee self-service for shift swaps and time-off requests.
- Your company requires extensive customization or advanced third-party integrations.
- You need a modern, visually updated user interface with advanced editing features.
Large Enterprises, Medium Business, Small Business
WhenToWork typically suits Large Enterprises and Medium Business. MakeShift tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | WhenToWork is a scheduling and tracking tool for small businesses. It also helps large companies with overtime, benefits, social club management and more. Employee scheduling software from ... Read More about WhenToWork | MakeShift is an employee scheduling and communications platform that focuses on shifting schedules, on-the-fly shifts, and secure communication between business and employees. It records ... Read More about MakeShift |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 8.6/10 | 8.0/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 10-500 employeesMedium to Large Enterprises | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined Scheduling: WhenToWork simplifies the scheduling process, allowing managers and administrators to create and modify shift schedules effortlessly. This means less time spent on administrative tasks and more focus on team productivity.
- Enhanced Communication: With WhenToWork, I can easily communicate schedule changes or updates to the entire team in real time, ensuring everyone stays informed. This fosters a culture of transparency and reduces miscommunication.
- Employee Self-Service: Empower your employees with self-service options. They can view their schedules, request time off, or swap shifts seamlessly, which enhances job satisfaction and reduces the burden on management.
No key benefits available yet.
Best fit
- 10 to 500 employees
- Retail, Hospitality, Healthcare, and Education
- Shift Managers, Store Managers, HR Coordinators, and Operations Supervisors
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to WhenToWork if they require more robust features for complex scheduling needs, such as advanced reporting, automated shift reminders, or integration with payroll systems to streamline their operations.
- Some organizations might find WhenToWork's user interface less intuitive, prompting them to explore alternatives that offer a more user-friendly design and enhanced mobile accessibility for both managers and employees.
- Businesses with specific compliance requirements may look for alternatives that provide tailored solutions for labor laws and scheduling regulations, ensuring they remain compliant while optimizing workforce management.
No alternatives guidance available yet.
Software Demo
Demo |  MakeShift has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do WhenToWork and MakeShift Compare on Features?
Total Features | 9 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare WhenToWork and MakeShift on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✗ No |
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HIPAA | — | ✗ No |
Data Residency | 🇺🇸 US | 🇺🇸 US |
WhenToWork User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use and scheduling efficiency, tempered by concerns over outdated interface and limited customization. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  The Magic house  Extravagante  Laniar |  Jenis  Virgin  Alberta Health Service |
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Media and Screenshots
Screenshots |  1 Screenshots |  4 Screenshots |
|---|---|---|
Videos |  3 Videos | No videos available. |
Top Alternatives to WhenToWork and MakeShift in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, WhenToWork or MakeShift?
- WhenToWork edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do WhenToWork and MakeShift offer a free trial?
- Yes, both WhenToWork and MakeShift offer a free trial.
- What is the starting price of WhenToWork vs MakeShift?
- WhenToWork starts at Contact for pricing. MakeShift starts at $2 per employee per month.
- What are the top alternatives to WhenToWork?
- Top alternatives to WhenToWork include 7shifts, Findmyshift, Schedule it, TrackSmart Scheduling, ScheduleBase.
- What are the top alternatives to MakeShift?
- Top alternatives to MakeShift include ShiftBase, Findmyshift, TrackSmart Scheduling, eSchedule, My Work Scheduler.