VoiceOps vs Gong Comparison
VoiceOps
Starting at Contact for pricing
- Large Enterprises
- Medium Business
VoiceOps is a revolutionary call centre coaching and enablement software designed to bolster Return On Investment (ROI). By harnessing the power of data and transforming it into tangible outcomes, it facilitates flexibil…
Gong
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Gong is a powerful software designed to assist businesses with managing their remote sales teams and deals. Its Revenue Intelligence technology helps users identify which deals are genuine, monitor customer interactions…
VoiceOps leads on user satisfaction with a 4.8-star rating across 27 reviews.
VoiceOps vs Gong — at a glance
| Feature | VoiceOps | Gong |
|---|---|---|
| Rating | 4.8 / 5 | 4.6 / 5 |
| Reviews | 27 | 9,516 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Conversation Intelligence Software | Conversation Intelligence Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | — | SOC 2, GDPR |
| Data residency | US | Global |
Key differences between VoiceOps and Gong
- User satisfaction: VoiceOps scores higher with a 4.8-star average.
- Deployment: VoiceOps supports SaaS/Web/Cloud; Gong supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
VoiceOps vs Gong — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Conversation Intelligence Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for scalable, voice-focused call center coaching and behavioral improvement.
- You need to transform raw call voice data into actionable coaching insights.
- Your call center requires frequent, scalable coaching without adding resource strain.
- You prioritize behavioral change to directly improve ROI and team performance.
- You require multi-channel communication analytics beyond voice calls.
- Your organization depends on extensive third-party integrations outside telephony.
Best for tech sales teams needing advanced deal and call analytics.
- You manage remote or distributed sales teams requiring performance coaching.
- Your enterprise relies on accurate revenue forecasting and deal health insights.
- You want to replicate behaviors of top-performing sales representatives.
- You are a startup or small sales team with limited budget.
- You need highly customizable dashboards and reports for niche workflows.
VoiceOps: Best for scalable, voice-focused call center coaching and behavioral improvement. Gong: Best for tech sales teams needing advanced deal and call analytics.
Description | VoiceOps is a revolutionary call centre coaching and enablement software designed to bolster Return On Investment (ROI). By harnessing the power of data and transforming it into tangible ... Read More about VoiceOps | Gong is a powerful software designed to assist businesses with managing their remote sales teams and deals. Its Revenue Intelligence technology helps users identify which deals are genuine, ... Read More about Gong |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do VoiceOps and Gong Compare on Features?
Total Features | 19 Features | 14 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare VoiceOps and Gong on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | — | ✗ No |
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
VoiceOps User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users highly appreciate VoiceOps for its actionable voice data insights and scalable coaching capabilities, though some note limitations in channel coverage and integrations. What buyers like
Common complaints
| Buyer sentiment Users highly value Gong's impact on sales forecasting accuracy and team coaching, though some find the platform complex and costly for smaller teams. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Square  Airstrike  FundingCircle |  Shopify  Dropbox  ADP |
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Media and Screenshots
Screenshots |  4 Screenshots |  3 Screenshots |
|---|---|---|
Videos |  1 Videos |  2 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, VoiceOps or Gong?
- VoiceOps edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do VoiceOps and Gong offer a free trial?
- Neither VoiceOps nor Gong currently lists a free trial.
- What is the starting price of VoiceOps vs Gong?
- VoiceOps starts at Contact for pricing. Gong starts at Contact for pricing.
- What are the top alternatives to VoiceOps?
- Top alternatives to VoiceOps include NordPass, VoiceIQ, Rezo.AI, i2x, Refract.
- What are the top alternatives to Gong?
- Top alternatives to Gong include SalesLoft, Conversica, ZoomInfo, Refract, VoiceLab.