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Verizon Knowledge Assist vs Guru Comparison

Last updated:

Verizon Knowledge Assist

4.3(3 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Verizon Knowledge Assist is wiki software used to share knowledge within the organization. It provides the ability to easily capture, organize and share knowledge within the organization. Each knowledge base is managed b…

Guru

4.9(492 reviews)

Starting at $14 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Guru is online wiki and collaboration software that enables teams to effectively track and document important information and tasks associated with their projects. Guru is an excellent tool for software development, web…

Guru leads on user satisfaction with a 4.9-star rating across 492 reviews.

Verizon Knowledge Assist vs Guru — at a glance

FeatureVerizon Knowledge AssistGuru
Rating4.3 / 54.9 / 5
Reviews3492
Starting priceContact for pricing$14 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryEnterprise Wiki SoftwareEnterprise Wiki Software
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
API
Support modesBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyUSUS

Key differences between Verizon Knowledge Assist and Guru

  • Pricing: Guru starts at $14 /User/Month. Verizon Knowledge Assist pricing is not publicly listed.
  • Free trial: Guru offers a free trial; Verizon Knowledge Assist does not.
  • User satisfaction: Guru scores higher with a 4.9-star average.
  • Deployment: Verizon Knowledge Assist supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; Guru supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Verizon Knowledge Assist vs Guru — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Enterprise Wiki Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Guru - Enterprise Wiki Software
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Verizon Knowledge Assist vs Guru: Biggest differences

Start here before you go deeper into features.

Verizon Knowledge Assist

Best for

Large Enterprises, Medium Business, Small Business

Guru

Best for mid-to-large teams needing flexible, accessible project knowledge management.

Choose if
  • You manage software development or process management teams of 50+ employees.
  • You require real-time, cross-device access to a centralized knowledge base.
  • You want a flexible wiki supporting diverse roles like business analysts and project managers.
Consider alternatives if
  • You are a freelancer or very small team under 10 people with simple needs.
  • You need a highly specialized, industry-specific knowledge base out of the box.

Verizon Knowledge Assist typically suits Large Enterprises and Medium Business. Guru tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Verizon Knowledge Assist is wiki software used to share knowledge within the organization. It provides the ability to easily capture, organize and share knowledge within the organization. ... Read More about Verizon Knowledge Assist

Guru is online wiki and collaboration software that enables teams to effectively track and document important information and tasks associated with their projects. Guru is an excellent tool ... Read More about Guru

Entry Level Pricing

  • Not Available
  • Starts from $14 , Billed Yearly

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.33

(3)

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Verizon Knowledge Assist has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Verizon Knowledge Assist and Guru Compare on Features?

Total Features

6 Features

15 Features

Unique Features

No unique features

No unique features

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Compare Verizon Knowledge Assist and Guru on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $14 , Billed Yearly

      Pricing Plans

      • Not Available
      • Essential plan

        • Essential plan

        • Browser extension

        • Slack integration

        Show more +

      • Team plan

        • Content tracking

        • Content performance

        • AI Suggest Text

        Show more +

      • Enterprise plan

        • AI Suggest Voice

        • Custom AI integrations

        • Priority support

        Show more +

      Pricing Page

      Pricing information not available

      Guru pricing

      Verizon Knowledge Assist vs Guru: Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Verizon Knowledge Assist vs Guru Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Verizon Knowledge Assist User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      2

      1

      0

      0

      0

      495

      22

      1

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 3 reviews, with strong overall satisfaction.

      What buyers like

      • Easy knowledge sharing
      • No setup required
      • Core contributor management

      Common complaints

      • Limited customization
      • Basic features only
      • Not suitable for large teams

      Buyer sentiment

      Users generally express positive sentiment highlighting Guru's accessibility and collaboration features, though some note pricing opacity and setup complexity.

      What buyers like

      • Ease of access across devices
      • Collaboration and knowledge sharing
      • Effective project documentation

      Common complaints

      • Pricing transparency
      • Initial setup complexity

      Pros and Cons

      • No installation required, promoting quick use.

      • Core contributor management enhances content quality.

      • User-friendly design encourages widespread adoption.

      • Limited features may not meet advanced needs.

      • Customization options are minimal.

      • Accessible knowledge base across all devices

      • Effective tracking and documentation of project information

      • Supports multiple collaboration scenarios including software development and process management

      • Pricing details are not publicly available, requiring sales contact

      • May require some onboarding to configure collections effectively

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Verizon Knowledge Assist or Guru? Tell buyers what actually differs.

      Verizon Knowledge Assist and Guru Customers

      Customers

      No Customers information available.

      Shopify

      Shopify

      Spotify

      Spotify

      Glossier

      Glossier

      Media and Screenshots

      Screenshots

      No screenshots available.

      Dashboard new cards

      2 Screenshots

      Videos

      No videos available.

      video-0

      2 Videos

      Top Alternatives to Verizon Knowledge Assist and Guru in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Verizon Knowledge Assist or Guru?
      Guru edges out the other on user ratings (4.9 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Verizon Knowledge Assist and Guru offer a free trial?
      Guru offers a free trial. Verizon Knowledge Assist does not.
      What is the starting price of Verizon Knowledge Assist vs Guru?
      Verizon Knowledge Assist starts at Contact for pricing. Guru starts at $14 /User/Month.
      What are the top alternatives to Verizon Knowledge Assist?
      Top alternatives to Verizon Knowledge Assist include Inbenta, SmartSupport, Talisma KnowledgeBase, Microsoft Azure, HelpHub.
      What are the top alternatives to Guru?
      Top alternatives to Guru include GitBook, Zoho Wiki, KBPublisher, Drupal Wiki, LearnLode Enterprise.