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Verizon Knowledge Assist - Enterprise Wiki Software

Verizon Knowledge Assist Review: Is It The Right Enterprise Wiki Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

GDPRSOC 2
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Verizon Knowledge Assist offers custom pricing plan

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What is Verizon Knowledge Assist?

Verizon Knowledge Assist is wiki software used to share knowledge within the organization. It provides the ability to easily capture, organize and share knowledge within the organization. Each knowledge base is managed by a core group of contributors who can decide who has access. It is easy to use--a wiki website that requires no set-up or installation for collaboration across the enterprise.

Pricing

  • Verizon Knowledge Assist offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
  • SSO & MFA supported

  • Data residency:🇺🇸

Platform

  • Web-based — no mobile app

  • Installed - Windows

  • Installed - Mac

Verizon Knowledge Assist was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Verizon Knowledge Assist

Team types
Large Enterprises, Medium Business

Why teams choose Verizon Knowledge Assist

  • No installation required, promoting quick use.

  • Core contributor management enhances content quality.

  • User-friendly design encourages widespread adoption.

Is Verizon Knowledge Assist right for you?

What buyers should know before shortlisting Verizon Knowledge Assist

Verizon Knowledge Assist is a straightforward wiki solution designed for easy knowledge sharing within organizations. Its no-setup requirement and user-friendly interface make it accessible for all employees.

Pros and cons

Verizon Knowledge Assist pros and cons

  • Verizon Knowledge Assist pros
  • No installation required, promoting quick use.

  • Core contributor management enhances content quality.

  • User-friendly design encourages widespread adoption.

  • Verizon Knowledge Assist cons
  • Limited features may not meet advanced needs.

  • Customization options are minimal.

3 verified reviews

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Connect with the team for a personalised demo.

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Still comparing?

See how it stacks up

Compare Verizon Knowledge Assist side-by-side with top Enterprise Wiki Software alternatives.

Inbenta
SmartSupport
Talisma KnowledgeBase
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What is the pricing of Verizon Knowledge Assist?

Verizon Knowledge Assist uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingVerizon Knowledge Assist offers custom pricing
Pricing Model
Quotation Based

Verizon Knowledge Assist reviews and ratings

What buyers like

  • Easy knowledge sharing
  • No setup required
  • Core contributor management

Common complaints

  • Limited customization
  • Basic features only
  • Not suitable for large teams

Rating Distribution

Excellent

(2)

Very Good

(1)

Good

(0)

Poor

(0)

Terrible

(0)

What users are saying

AU

Anonymous User

11/29/22

3.5 out of 5

"Verizon Knowledge Assist review"

What do you like best about Verizon Knowledge Assist? Verizon Knowledge Assist has excellent Artificial Intelligence and Machine Learning recommended ...

Read more

JH

Jaideep H

10/18/22

5 out of 5

"Verizon Knowledge Assist"

What do you like best about Verizon Knowledge Assist? AI-driven knowledge base integrated into the contact center and virtual agents’ desktops to ...

Read more

BK

BIPLAB KUMAR P

03/12/22

4.5 out of 5

"Good, user-friendly"

What do you like best about Verizon Knowledge Assist? Self help feature, Easy to use, Search source, accurate information about searched data, ...

Read more

Security & Compliance

Verizon Knowledge Assist security and data handling

Key compliance certifications and security features for IT and security teams evaluating Verizon Knowledge Assist.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✗ Not certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🇺🇸

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9.2

Very Good

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Help & Contact

Verizon Knowledge Assist Support Options

Customer ServiceBusiness HoursOnline
LocationBasking Ridge, New Jersey

Frequently Asked Questions About Verizon Knowledge Assist

Common questions buyers ask before choosing Verizon Knowledge Assist.

Buyers commonly note the following limitations of Verizon Knowledge Assist: Limited features may not meet advanced needs.; Customization options are minimal.; Performance may lag with large data sets..

Some top alternatives to Verizon Knowledge Assist includes Inbenta, SmartSupport, Talisma KnowledgeBase, Microsoft Azure and uman.ai.

Verizon Knowledge Assist offers Quotation Based pricing model

We don't have information regarding integrations of the Verizon Knowledge Assist as of now.

The starting price is not disclosed by Verizon Knowledge Assist. You can visit Verizon Knowledge Assist pricing page to get the latest pricing.

Ready to try it?

Get started with Verizon Knowledge Assist

Get connected with the team for a personalised demo.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].