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UserVoice vs SurveyCTO Comparison

Last updated:

UserVoice

4.2(358 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer s…

SurveyCTO

4.6(110 reviews)

Starting at $198 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SurveyCTO is an online survey and user feedback software platform that helps organizations quickly create, deploy, analyze and action surveys and user feedback to evolve their products or services. With its inline data p…

SurveyCTO leads on user satisfaction with a 4.6-star rating across 110 reviews.

UserVoice vs SurveyCTO — at a glance

FeatureUserVoiceSurveyCTO
Rating4.2 / 54.6 / 5
Reviews358110
Starting priceContact for pricing$198 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), Online
Certifications—SOC 2, HIPAA, GDPR
Data residencyGlobalGlobal

Key differences between UserVoice and SurveyCTO

  • Pricing: SurveyCTO starts at $198 /Month. UserVoice pricing is not publicly listed.
  • User satisfaction: SurveyCTO scores higher with a 4.6-star average.
  • Deployment: UserVoice supports SaaS/Web/Cloud, Mobile - iOS; SurveyCTO supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

UserVoice vs SurveyCTO — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

UserVoice - Survey/ User Feedback Software
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SurveyCTO - Survey/ User Feedback Software
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UserVoice vs SurveyCTO: Biggest differences

Start here before you go deeper into features.

UserVoice

Best for mid-to-large teams needing advanced user feedback and sentiment insights.

Choose if
  • You require strong integration with Salesforce, Zapier, and other platforms.
  • Your product or customer experience teams need actionable insights from user feedback.
  • You have 50+ employees and can manage a medium-complexity setup process.
Consider alternatives if
  • You are a very small business with a limited budget and need low-cost solutions.
  • You want quick, out-of-the-box survey templates without customization or setup effort.

SurveyCTO

Best for enterprises needing advanced survey analytics and robust security.

Choose if
  • You require detailed reporting and data visualization for complex surveys.
  • Your organization demands enterprise-grade security and dedicated support.
  • You manage large-scale research or product feedback with process-heavy workflows.
Consider alternatives if
  • You are a very small business with minimal survey needs.
  • You need a simple, quick survey tool without advanced analytics or complexity.

UserVoice: Best for mid-to-large teams needing advanced user feedback and sentiment insights. SurveyCTO: Best for enterprises needing advanced survey analytics and robust security.

Description

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, ... Read More about UserVoice

SurveyCTO is an online survey and user feedback software platform that helps organizations quickly create, deploy, analyze and action surveys and user feedback to evolve their products or ... Read More about SurveyCTO

Entry Level Pricing

  • Not Available
  • Starts from $198

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

8.9/10

9.1/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
51-500 employees500+ employees
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Software Demo

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How do UserVoice and SurveyCTO Compare on Features?

Total Features

11 Features

16 Features

Unique Features

No unique features

No unique features

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Compare UserVoice and SurveyCTO on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $198

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      SurveyCTO pricing

      UserVoice vs SurveyCTO: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      UserVoice vs SurveyCTO Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      —
      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      —
      ✓ Yes

      ISO 27001

      —
      ✗ No

      Single Sign-On (SSO)

      —
      ✓ Yes

      Multi-Factor Auth (MFA)

      —
      ✓ Yes

      Data Encryption

      —
      ✓ Yes

      Audit Logs

      —
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      UserVoice User Reviews & Rating Comparison

      User Ratings

      4.2

      (based on 358 reviews)

      4.6

      (based on 110 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

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      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate UserVoice for its robust feedback collection and integration features, though some express concerns about pricing transparency and setup complexity.

      What buyers like

      • Integration capabilities
      • Actionable customer insights
      • Effective feedback management

      Common complaints

      • Pricing transparency
      • Complexity of setup

      Buyer sentiment

      Overall positive sentiment highlighting reliability and advanced features, tempered by concerns about pricing transparency and complexity.

      What buyers like

      • Robust reporting
      • Enterprise support
      • Security features

      Common complaints

      • Pricing opacity
      • Complexity for basic users

      Pros and Cons

      • Effective collection and organization of user feedback

      • Integration capabilities with platforms like Zapier and Salesforce

      • Actionable insights to measure customer sentiment

      • Pricing is not publicly available, requiring sales contact

      • Lack of detailed use case examples and pros/cons in available data

      • Robust reporting and data visualization capabilities

      • Enterprise-grade support and security features

      • Reliable and trusted by leading global organizations

      • Pricing details are not publicly available, requiring sales contact

      • May be complex for users needing only basic survey functionality

      Used UserVoice or SurveyCTO? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      UserVoice screenshot

      4 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      video-0

      4 Videos

      Top Alternatives to UserVoice and SurveyCTO in 2026

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      Related Blogs and Articles for Survey User Feedback Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, UserVoice or SurveyCTO?
      SurveyCTO edges out the other on user ratings (4.6 vs 4.2). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do UserVoice and SurveyCTO offer a free trial?
      Yes, both UserVoice and SurveyCTO offer a free trial.
      What is the starting price of UserVoice vs SurveyCTO?
      UserVoice starts at Contact for pricing. SurveyCTO starts at $198 /Month.
      What are the top alternatives to UserVoice?
      Top alternatives to UserVoice include Alium, Simplesat, Survicate, Nicereply, ResponseSuite.
      What are the top alternatives to SurveyCTO?
      Top alternatives to SurveyCTO include SoGoSurvey, Brew Survey, Survicate, QuestionPro, QuestionStar.