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UserVoice vs SurveyBox Comparison

Last updated:

UserVoice

4.2(358 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer s…

SurveyBox

4.2(81 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

SurveyBox is an online survey software. It collects feedback and/ or survey responses from a set of respondents based on user criteria. SurveyBox survey software is used to collect social media comments, opinions, and li…

UserVoice vs SurveyBox — at a glance

FeatureUserVoiceSurveyBox
Rating4.2 / 54.2 / 5
Reviews35881
Starting priceContact for pricingContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, Online
Certifications
Data residencyGlobalUS

Key differences between UserVoice and SurveyBox

  • Deployment: UserVoice supports SaaS/Web/Cloud, Mobile - iOS; SurveyBox supports SaaS/Web/Cloud.

UserVoice vs SurveyBox — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

UserVoice - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
SurveyBox - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

UserVoice

Best for mid-to-large teams needing advanced user feedback and sentiment insights.

Choose if
  • You require strong integration with Salesforce, Zapier, and other platforms.
  • Your product or customer experience teams need actionable insights from user feedback.
  • You have 50+ employees and can manage a medium-complexity setup process.
Consider alternatives if
  • You are a very small business with a limited budget and need low-cost solutions.
  • You want quick, out-of-the-box survey templates without customization or setup effort.

SurveyBox

Best for

Large Enterprises, Medium Business, Small Business

UserVoice typically suits Large Enterprises and Medium Business. SurveyBox tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, ... Read More about UserVoice

SurveyBox is an online survey software. It collects feedback and/ or survey responses from a set of respondents based on user criteria. SurveyBox survey software is used to collect social ... Read More about SurveyBox

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

What's this? ↗

8.9/10

7.7/10

User Ratings

Based on verified Spotsaas reviews

4.2

(81)

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

SurveyBox has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do UserVoice and SurveyBox Compare on Features?

Total Features

11 Features

7 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare UserVoice and SurveyBox on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      UserVoice User Reviews & Rating Comparison

      User Ratings

      4.2

      (based on 358 reviews)

      4.2

      (based on 81 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate UserVoice for its robust feedback collection and integration features, though some express concerns about pricing transparency and setup complexity.

      What buyers like

      • Integration capabilities
      • Actionable customer insights
      • Effective feedback management

      Common complaints

      • Pricing transparency
      • Complexity of setup

      Buyer sentiment

      Buyer sentiment is positive across 81 reviews, with strong overall satisfaction.

      What buyers like

      • Customizable surveys
      • Supports multimedia
      • Multiple question types

      Common complaints

      • Can be complex to set up
      • Limited free features
      • May require technical skills

      Pros and Cons

      • Effective collection and organization of user feedback

      • Integration capabilities with platforms like Zapier and Salesforce

      • Actionable insights to measure customer sentiment

      • Pricing is not publicly available, requiring sales contact

      • Lack of detailed use case examples and pros/cons in available data

      • Highly customizable, allowing for tailored surveys to meet specific needs.

      • Supports multimedia content, enhancing engagement with respondents.

      • Integration with social media expands feedback collection avenues.

      • Setup can be complicated for non-technical users.

      • Free version may have limited features.

      Media and Screenshots

      Screenshots

      UserVoice screenshot

      4 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to UserVoice and SurveyBox in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, UserVoice or SurveyBox?
      UserVoice and SurveyBox are closely matched with equal user ratings of 4.2. The right choice depends on your team size, budget, and specific Survey/ User Feedback Software needs.
      Do UserVoice and SurveyBox offer a free trial?
      Yes, both UserVoice and SurveyBox offer a free trial.
      What is the starting price of UserVoice vs SurveyBox?
      UserVoice starts at Contact for pricing. SurveyBox starts at Contact for pricing.
      What are the top alternatives to UserVoice?
      Top alternatives to UserVoice include SmartSurvey, QuestionPro, SurveySparrow, GetFeedback, Feedbacks.
      What are the top alternatives to SurveyBox?
      Top alternatives to SurveyBox include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, Couchsurvey.

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