UserVoice vs ReviewXpo Comparison
UserVoice
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer s…
ReviewXpo
Starting at $12.50 per month
- Large Enterprises
- Small Business
Introducing ReviewXpo, the ultimate Shopify Reviews App designed to transform how professionals manage customer feedback. Pioneering the way in streamlining review processes, ReviewXpo harnesses the power of cutting-edge…
UserVoice leads on user satisfaction with a 4.2-star rating across 358 reviews.
UserVoice vs ReviewXpo — at a glance
| Feature | UserVoice | ReviewXpo |
|---|---|---|
| Rating | 4.2 / 5 | — |
| Reviews | 358 | — |
| Starting price | Contact for pricing | $12.50 per month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Small Business, Medium Business |
| Category | Survey/ User Feedback Software | Product Reviews Software |
| Platforms | SaaS/Web/Cloud, Mobile - iOS | Browser Based (Cloud) |
| API | Available | — |
| Support modes | 24/7 (Live rep), Online | Online |
| Certifications | — | — |
| Data residency | Global | Global |
Key differences between UserVoice and ReviewXpo
- Pricing: ReviewXpo starts at $12.50 per month. UserVoice pricing is not publicly listed.
- Free trial: UserVoice offers a free trial; ReviewXpo does not.
- Deployment: UserVoice supports SaaS/Web/Cloud, Mobile - iOS; ReviewXpo supports Browser Based (Cloud).
UserVoice vs ReviewXpo — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for mid-to-large teams needing advanced user feedback and sentiment insights.
- You require strong integration with Salesforce, Zapier, and other platforms.
- Your product or customer experience teams need actionable insights from user feedback.
- You have 50+ employees and can manage a medium-complexity setup process.
- You are a very small business with a limited budget and need low-cost solutions.
- You want quick, out-of-the-box survey templates without customization or setup effort.
Best for Shopify stores needing AI-driven review moderation and management.
- You operate an e-commerce business on Shopify seeking automated review analysis.
- Your customer support or marketing teams want streamlined feedback workflows.
- You need AI-powered tools to identify review patterns and trends efficiently.
- Your business does not use the Shopify platform or lacks an online storefront.
- You require transparent pricing details or multi-platform review management capabilities.
UserVoice: Best for mid-to-large teams needing advanced user feedback and sentiment insights. ReviewXpo: Best for Shopify stores needing AI-driven review moderation and management.
Description | UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, ... Read More about UserVoice | Introducing ReviewXpo, the ultimate Shopify Reviews App designed to transform how professionals manage customer feedback. Pioneering the way in streamlining review processes, ReviewXpo ... Read More about ReviewXpo |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.9/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | Small BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do UserVoice and ReviewXpo Compare on Features?
Total Features | 11 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare UserVoice and ReviewXpo on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Starting From |
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Pricing Plans |
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
Data Residency | 🌐 Global | 🌐 Global |
UserVoice User Reviews & Rating Comparison
User Ratings | 4.2 (based on 358 reviews) | No reviews available for the product |
|---|---|---|
Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate UserVoice for its robust feedback collection and integration features, though some express concerns about pricing transparency and setup complexity. What buyers like
Common complaints
| Buyer sentiment Insufficient user feedback available to determine overall buyer sentiment. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers | No Customers information available. |  Ellopets |
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Media and Screenshots
Screenshots |  4 Screenshots | No screenshots available. |
|---|---|---|
Videos |  1 Videos |  2 Videos |
Top Alternatives to UserVoice and ReviewXpo in 2026
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, UserVoice or ReviewXpo?
- UserVoice edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do UserVoice and ReviewXpo offer a free trial?
- UserVoice offers a free trial. ReviewXpo does not.
- What is the starting price of UserVoice vs ReviewXpo?
- UserVoice starts at Contact for pricing. ReviewXpo starts at $12.50 per month.
- What are the top alternatives to UserVoice?
- Top alternatives to UserVoice include SmartSurvey, QuestionPro, SurveySparrow, GetFeedback, Feedbacks.
- What are the top alternatives to ReviewXpo?
- Top alternatives to ReviewXpo include Infuse Reviews, reviewr.ai, Amazely, GoodFirms, TrustMate.