UserVoice vs Centiment Comparison
UserVoice
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer s…
Centiment
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Centiment is software that allows small businesses and individuals to collect, organize, and instantly view feedback from anyone in their organization or from their customers. Using Instagram's API Centiment now allow us…
Centiment leads on user satisfaction with a 4.9-star rating across 187 reviews.
UserVoice vs Centiment — at a glance
| Feature | UserVoice | Centiment |
|---|---|---|
| Rating | 4.2 / 5 | 4.9 / 5 |
| Reviews | 358 | 187 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | — | — |
| Data residency | Global | US |
Key differences between UserVoice and Centiment
- Free trial: UserVoice offers a free trial; Centiment does not.
- User satisfaction: Centiment scores higher with a 4.9-star average.
- Deployment: UserVoice supports SaaS/Web/Cloud, Mobile - iOS; Centiment supports SaaS/Web/Cloud.
UserVoice vs Centiment — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for mid-to-large teams needing advanced user feedback and sentiment insights.
- You require strong integration with Salesforce, Zapier, and other platforms.
- Your product or customer experience teams need actionable insights from user feedback.
- You have 50+ employees and can manage a medium-complexity setup process.
- You are a very small business with a limited budget and need low-cost solutions.
- You want quick, out-of-the-box survey templates without customization or setup effort.
Large Enterprises, Medium Business, Small Business
UserVoice typically suits Large Enterprises and Medium Business. Centiment tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, ... Read More about UserVoice | Centiment is software that allows small businesses and individuals to collect, organize, and instantly view feedback from anyone in their organization or from their customers. Using ... Read More about Centiment |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.9/10 | 8.4/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |  Centiment has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do UserVoice and Centiment Compare on Features?
Total Features | 11 Features | 11 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare UserVoice and Centiment on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Plans |
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
Data Residency | 🌐 Global | 🇺🇸 US |
UserVoice User Reviews & Rating Comparison
User Ratings | 4.2 (based on 358 reviews) | 4.9 (based on 187 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate UserVoice for its robust feedback collection and integration features, though some express concerns about pricing transparency and setup complexity. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 187 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers | No Customers information available. |  Walmart  Stanford University  BMW |
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Media and Screenshots
Screenshots |  4 Screenshots | No screenshots available. |
|---|---|---|
Videos |  1 Videos | No videos available. |
Top Alternatives to UserVoice and Centiment in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, UserVoice or Centiment?
- Centiment edges out the other on user ratings (4.9 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do UserVoice and Centiment offer a free trial?
- UserVoice offers a free trial. Centiment does not.
- What is the starting price of UserVoice vs Centiment?
- UserVoice starts at Contact for pricing. Centiment starts at Contact for pricing.
- What are the top alternatives to UserVoice?
- Top alternatives to UserVoice include SmartSurvey, QuestionPro, SurveySparrow, GetFeedback, Feedbacks.
- What are the top alternatives to Centiment?
- Top alternatives to Centiment include SmartSurvey, QuestionPro, SurveySparrow, Feedbacks, Couchsurvey.