UserTesting vs QuestionPro Comparison
UserTesting
Starting at Contact for pricing
- Large Enterprises
- Medium Business
UserTesting is UX software that offers exceptional value for medium to large organizations. The focus of the product is on user feedback. UserTesting helps companies learn what users say and think about their products, s…
QuestionPro
Starting at $129 /Month
- Free Trial
- Large Enterprises
- Medium Business
QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey experience. It was developed to help b…
QuestionPro leads on user satisfaction with a 4.3-star rating across 805 reviews.
UserTesting vs QuestionPro — at a glance
| Feature | UserTesting | QuestionPro |
|---|---|---|
| Rating | 4.1 / 5 | 4.3 / 5 |
| Reviews | 2,396 | 805 |
| Starting price | Contact for pricing | $129 /Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | UX Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Online |
| Certifications | SOC 2, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | Global | US |
Key differences between UserTesting and QuestionPro
- Pricing: QuestionPro starts at $129 /Month. UserTesting pricing is not publicly listed.
- Free trial: QuestionPro offers a free trial; UserTesting does not.
- User satisfaction: QuestionPro scores higher with a 4.3-star average.
- Deployment: UserTesting supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; QuestionPro supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
UserTesting vs QuestionPro — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for medium to large companies seeking rapid user feedback on prototypes.
- You need quick, reliable user feedback for UX research and product development.
- Your team includes UX researchers, product managers, or marketing professionals.
- You want a simple, low-complexity setup with a user-friendly testing platform.
- You are a small startup or have a limited budget for UX testing tools.
- Your organization requires extensive, responsive customer support.
Best for mid-to-large teams needing comprehensive survey and analysis tools.
- You require end-to-end survey management from creation to presentation.
- Your team values robust data analysis and customizable charting features.
- You are a market research, customer success, or HR team in a mid-sized or larger company.
- You need highly specialized survey customizations beyond standard templates.
- You are a very small business or startup with minimal survey needs and tight budgets.
UserTesting: Best for medium to large companies seeking rapid user feedback on prototypes. QuestionPro: Best for mid-to-large teams needing comprehensive survey and analysis tools.
Description | UserTesting is UX software that offers exceptional value for medium to large organizations. The focus of the product is on user feedback. UserTesting helps companies learn what users say ... Read More about UserTesting | QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey ... Read More about QuestionPro |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.7/10 | 9.3/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do UserTesting and QuestionPro Compare on Features?
Total Features | 9 Features | 16 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare UserTesting and QuestionPro on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
UserTesting User Reviews & Rating Comparison
User Ratings | 4.3 (based on 805 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate the platform's ease of use and earning potential but express concerns about customer support and test availability. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment with users appreciating the platform's comprehensive features and data analysis, tempered by some concerns about pricing transparency and complexity. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Microsoft  Expedia  FamilySearch |  Amazon Microsoft  |
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Media and Screenshots
Screenshots |  5 Screenshots |  7 Screenshots |
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Videos |  2 Videos |  4 Videos |
Top Alternatives to UserTesting and QuestionPro in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, UserTesting or QuestionPro?
- QuestionPro edges out the other on user ratings (4.3 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do UserTesting and QuestionPro offer a free trial?
- QuestionPro offers a free trial. UserTesting does not.
- What is the starting price of UserTesting vs QuestionPro?
- UserTesting starts at Contact for pricing. QuestionPro starts at $129 /Month.
- What are the top alternatives to UserTesting?
- Top alternatives to UserTesting include Figma, UXCam, UserX, UXtweak, UserZoom.
- What are the top alternatives to QuestionPro?
- Top alternatives to QuestionPro include SurveyMonkey, SmartSurvey, SurveySparrow, Survs, Key Survey Software.