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Compare Userback vs Planio vs Quickbase  vs Smartsheet

Userback - Bug Tracking Software
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Planio - Project Management Software
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Overview

Description

Userback is the ultimate feedback management tool that streamlines the collaboration between users and their customers. With Userback, users can easily add multiple projects and team ... Read More

Planio is a web-based project management application that helps you keep track of your projects. It is for professionals and teams that want to run better projects. With Planio you can see ... Read More

Entry Level Pricing
  • Starts from $14 , Billed Yearly
  • Starts from $25
Free Trial Availability
Spotsaas Score

9.1/10

8.5/10

User Ratings

4.7

(63)
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Software Demo

Demo

Features

Total Features

11 Features

23 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $14 , Billed Yearly
          • $25
          Pricing Plans
          • Not Available

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          152

          Very Good

          26

          Good

          2

          Poor

          0

          Terible

          0

          Excellent

          193

          Very Good

          32

          Good

          5

          Poor

          3

          Terible

          0

          Expert's Review generated by AI

          Userback is a powerful tool that has received high praise from users worldwide for its ease of use and array of features that streamline feedback collection and project management. Users ...Read more

          Planio has consistently proven to be a standout tool for project management, earning praise from a variety of users over the past 12 months. Its robust features—such as milestone tracking, task ...Read more

          Pros and Cons
          • Easy to use and intuitive interface for both support representatives and end users.

          • Seamless integration with website projects, enabling screenshot notation and user feedback.

          • Facilitates communication within teams and with clients, saving time and enhancing collaboration.

          • Customizable feedback collection with user-friendly interface, enhancing user satisfaction and product improvement.

          • Limited integration with some platforms like Salesforce, WordPress, and Joomla, affecting the ease of installation for some users.

          • Pricing concerns, especially for smaller businesses or freelancers.

          • Supports robust project management features like milestone tracking, ticketing, Gantt charts, and roadmaps, enabling efficient task handling and collaboration.

          • Highly praised customer support team for being responsive, helpful, and quick to resolve issues, enhancing user experience.

          • Easy adaptability for different project management methodologies (agile, waterfall, etc.) with customizable templates, Kanban boards, and role-based access control.

          • Strong focus on data security, with servers hosted in the EU and additional protective measures.

          • Limited number of projects and users allowed under some subscription plans, which may restrict flexibility for growing teams.

          • Learning curve for new users, with some finding the interface less user-friendly compared to modern tools.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          Userback screenshots

          8 Screenshots

          Create Link

          2 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Userback and Planio offer a Free Trial.

          Userback is designed for Individuals, Freelancers, Medium Business and Small Business.

          Planio is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Userback Starts at $14/Month when Billed Yearly whereas for Planio Starts at $25/Month.

          Some top alternatives to Userback includes Backlogs, Backlog, ReportBugz, Buglog, Usersnap, Ybug, Bug-Track.com, Disbug, Feedback Monkey and Toybox.

          Some top alternatives to Planio includes Quickbase , Smartsheet, ClickUp, Zoho Projects, Jira, Wrike, FogBugz, Teamwork, ProjectManager.com, Backlog, Quick Base, Redmine X, Height, Ravetree, RedmineUP and Project Insight.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].