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Usabilla vs Mopinion Comparison

Last updated:

Usabilla

3.8(10 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can share their thoughts and ideas ab…

Mopinion

4.2(45 reviews)

Starting at $229 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Mopinion's all-in-one user feedback platform allows digital enterprises to hear, comprehend, and act on user feedback collected from all digital touchpoints, including web, mobile, and email. The software provides a rang…

Mopinion leads on user satisfaction with a 4.2-star rating across 45 reviews.

Usabilla vs Mopinion — at a glance

FeatureUsabillaMopinion
Rating3.8 / 54.2 / 5
Reviews1045
Starting priceContact for pricing$229 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryExperience Management SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsGDPRGDPR
Data residencyGlobalGlobal

Key differences between Usabilla and Mopinion

  • Pricing: Mopinion starts at $229 /Month. Usabilla pricing is not publicly listed.
  • Free trial: Mopinion offers a free trial; Usabilla does not.
  • User satisfaction: Mopinion scores higher with a 4.2-star average.
  • Deployment: Usabilla supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Mopinion supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Usabilla vs Mopinion — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Experience Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Usabilla - New SaaS Software
Talk to an expert
Talk to an expert
Mopinion - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Usabilla

Best for enterprise teams collecting targeted website user feedback.

Choose if
  • You need seamless integration of a customizable feedback button on your website.
  • Your focus is on gathering user comments tied to specific website elements.
  • You represent a mid-sized to large company aiming to optimize digital channels.
Consider alternatives if
  • You are a small business with a limited budget seeking low-cost solutions.
  • You require advanced analytics and detailed reporting out-of-the-box without customization.

Mopinion

Best for enterprises needing customizable, behavior-triggered multi-channel feedback.

Choose if
  • You require feedback collection across web, mobile, and email channels.
  • Your team focuses on advanced metrics like NPS, CES, and CSAT.
  • You want to trigger surveys based on user behaviors such as mouse movement or exit intent.
Consider alternatives if
  • You are a small business with a limited budget and need transparent pricing.
  • You need a simple, ready-to-use survey tool without customization or setup effort.

Usabilla: Best for enterprise teams collecting targeted website user feedback. Mopinion: Best for enterprises needing customizable, behavior-triggered multi-channel feedback.

Description

Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can ... Read More about Usabilla

Mopinion's all-in-one user feedback platform allows digital enterprises to hear, comprehend, and act on user feedback collected from all digital touchpoints, including web, mobile, and ... Read More about Mopinion

Entry Level Pricing

  • Not Available
  • Starts from $229

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

Not Available

9.0/10

User Ratings

Based on verified Spotsaas reviews

3.8

(10)

4.2

(45)

Best Company Size

51-500 employees500+ employees
51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do Usabilla and Mopinion Compare on Features?

Total Features

7 Features

14 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Usabilla and Mopinion on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $229

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Usabilla pricing
      Mopinion pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Usabilla User Reviews & Rating Comparison

      User Ratings

      3.8

      (based on 10 reviews)

      4.2

      (based on 45 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers appreciate the ease of embedding feedback tools but note limited transparency and feature depth.

      What buyers like

      • Ease of website integration
      • User-friendly feedback submission
      • Enterprise scalability

      Common complaints

      • Lack of pricing transparency
      • Limited detailed user feedback

      Buyer sentiment

      Users appreciate Mopinion's robust multi-channel feedback capabilities and customization but note pricing opacity and setup complexity as drawbacks.

      What buyers like

      • Multi-channel feedback collection
      • Customizable survey forms
      • Behavioral triggers

      Common complaints

      • Pricing transparency
      • Setup complexity

      Pros and Cons

      • Easy integration of feedback button into websites

      • Enables users to comment on specific parts of a website

      • Cloud-based solution suitable for enterprise scale

      • Pricing is not publicly available, requiring sales contact

      • Limited publicly available user reviews and detailed feature info

      • Comprehensive multi-channel feedback collection (web, mobile, email)

      • Customizable feedback forms with advanced metrics (NPS, CES, CSAT)

      • Behavioral triggers like mouse movement and exit intent for targeted surveys

      • Pricing is not transparent and requires sales contact

      • Setup and customization can require moderate effort

      List of Customers

      Customers

      Bandwidth

      Bandwidth

      Lufthansa

      Lufthansa

      KLM

      KLM

      Canon

      Canon

      Allianz

      Allianz

      KIA

      KIA

      Media and Screenshots

      Screenshots

      Details

      3 Screenshots

      Mopinion screenshot

      3 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to Usabilla and Mopinion in 2026

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      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Usabilla or Mopinion?
      Mopinion edges out the other on user ratings (4.2 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Usabilla and Mopinion offer a free trial?
      Mopinion offers a free trial. Usabilla does not.
      What is the starting price of Usabilla vs Mopinion?
      Usabilla starts at Contact for pricing. Mopinion starts at $229 /Month.
      What are the top alternatives to Usabilla?
      Top alternatives to Usabilla include UserFace, Qualified, GetFeedy, feedback.farm, Workvivo.
      What are the top alternatives to Mopinion?
      Top alternatives to Mopinion include SurveyMonkey, QuestionPro, SurveySparrow, easyfeedback, ngSurvey.

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