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Upscope vs ConnectWise Control vs Splashtop Remote Support Comparison

Last updated:

Upscope

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Upscope is Remote Access software that gives your team an easy and intuitive way to control computers remotely through a centralized Server. With this, you can easily view, access, transfer files, and chat with other mem…

ConnectWise Control

4.5(3,817 reviews)

Starting at $33 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…

Splashtop Remote Support

4.5(44 reviews)

Starting at $25 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Splashtop Remote Support is the premier remote support software for the world's most secure, manageable laptops, desktops and netbooks. Splashtop provides a convenient remote access tool that connects to your computer us…

ConnectWise Control leads on user satisfaction with a 4.5-star rating across 3,817 reviews.

Upscope vs ConnectWise Control vs Splashtop Remote Support — at a glance

FeatureUpscopeConnectWise ControlSplashtop Remote Support
Rating4.5 / 54.5 / 5
Reviews3,81744
Starting priceContact for pricing$33 /month$25 /Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryRemote Access SoftwareRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyGlobalGlobalGlobal

Key differences between Upscope and ConnectWise Control

  • Pricing: ConnectWise Control starts at $33 /month. Upscope pricing is not publicly listed.
  • Target audience: Upscope is built for Large Enterprises and Medium Business, while ConnectWise Control targets Freelancers / Consultants and Large Enterprises.
  • Deployment: Upscope supports SaaS/Web/Cloud; ConnectWise Control supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Upscope vs ConnectWise Control vs Splashtop Remote Support — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Upscope
Talk to an expert
Talk to an expert
ConnectWise Control
Talk to an expert
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Upscope

Best for

Large Enterprises, Medium Business, Small Business

ConnectWise Control

Best for IT teams needing secure, feature-rich remote support with flexible workflows.

Choose if
  • You require advanced remote support tools like file transfer and multi-monitor viewing.
  • Your team values strong security with encryption and user authentication.
  • You want seamless browser-based access without installing client software.
Consider alternatives if
  • Your organization depends heavily on telephone-based support channels.
  • You need a very simple, minimal remote access tool with low learning curve.

Splashtop Remote Support

Best for secure, fast remote support in small to mid-sized IT teams.

Choose if
  • You need quick, easy setup with minimal configuration effort.
  • Your priority is robust security including encryption and multi-factor authentication.
  • You require low-latency remote access for resource-intensive tasks.
Consider alternatives if
  • Your organization demands complex, highly customizable enterprise workflows.
  • You need extensive integrations with legacy or non-standard systems.

Upscope typically suits Large Enterprises and Medium Business. ConnectWise Control tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Upscope is Remote Access software that gives your team an easy and intuitive way to control computers remotely through a centralized Server. With this, you can easily view, access, transfer ... Read More about Upscope

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control

Splashtop Remote Support is the premier remote support software for the world's most secure, manageable laptops, desktops and netbooks. Splashtop provides a convenient remote access tool ... Read More about Splashtop Remote Support

Entry Level Pricing

  • Not Available
  • Starts from $33 , yearly
  • Starts from $25

Free Trial Availability

Spotsaas Score

What's this? ↗

8.1/10

8.9/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.5

(44)

Best Company Size

10-500 employeesMedium to Large Enterprises
1-50 employees51-500 employees
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Upscope

No key benefits available yet.

ConnectWise Control

  • Seamless Remote Support: With ConnectWise Control, you can effortlessly provide remote assistance to your team and clients, ensuring quick resolutions to technical issues without the need for on-site visits. Your IT team can enhance productivity and minimize downtime.
  • Robust Security Features: We understand that security is paramount. ConnectWise Control incorporates advanced encryption and user authentication measures, giving you peace of mind while accessing sensitive data remotely.
  • User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, allowing your team to focus on problem-solving rather than navigating complex software.

Splashtop Remote Support

  • Effortless Remote Access: With Splashtop Remote Support, your IT team can connect to devices anytime, anywhere, ensuring seamless troubleshooting and support. This means less downtime and faster resolutions, ultimately boosting productivity.
  • Enhanced Security Measures: We understand that data security is a top concern. Splashtop incorporates robust encryption protocols and multi-factor authentication, giving you peace of mind while accessing sensitive information remotely.
  • User-Friendly Interface: One of the standout features is its intuitive design. Even those who aren’t tech-savvy can navigate the platform with ease, reducing the learning curve for staff and allowing for quick onboarding of new team members.
Best fit

Best fit

Upscope

No best-fit guidance available yet.

ConnectWise Control

  • 10 to 500 employees
  • IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
  • Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers

Splashtop Remote Support

  • 1-500 employees
  • IT Support, Managed Service Providers (MSPs), Healthcare, Education, Financial Services, Software Development, Consulting
  • IT Managers, Help Desk Technicians, System Administrators, Technical Support Specialists, Network Administrators
Watchouts

Reasons buyers look elsewhere

Upscope

No alternatives guidance available yet.

ConnectWise Control

  • Users may seek alternatives due to pricing concerns, as some find ConnectWise Control to be on the higher end for their budget, prompting a search for more cost-effective remote support solutions.
  • A desire for enhanced user interface and experience can drive users to explore alternatives that offer a more intuitive design, making it easier for both technicians and clients to navigate.
  • Organizations with specific compliance requirements might look for alternatives that offer tailored features or integrations better suited to meet industry regulations, ensuring they maintain necessary standards.

Splashtop Remote Support

  • Users may seek alternatives due to pricing concerns, especially if their needs can be met by more budget-friendly solutions without compromising on essential remote support features.
  • Some organizations might require advanced security features or compliance certifications that Splashtop Remote Support does not offer, prompting a search for more robust solutions.
  • Businesses with specific integration needs may find that alternatives provide better compatibility with their existing software and systems, enhancing overall workflow efficiency.

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Upscope, ConnectWise Control and Splashtop Remote Support Compare on Features?

Total Features

5 Features

6 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote
Get Quote

Compare Upscope, ConnectWise Control and Splashtop Remote Support on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $33 , yearly
        • $25

        Pricing Plans

        • Not Available
        • Monthly

          $41

          /month

          • Minimum 25 agents.

          • Advanced Machine Management

          • Backstage

          Show more +

        • Not Available

        Pricing Page

        Upscope pricing
        ConnectWise Control pricing
        Splashtop Remote Support pricing

        Other Details

        Organization Types supported

        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global
        🌐 Global

        Upscope vs ConnectWise Control User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        671

        112

        67

        30

        61

        85

        6

        1

        1

        2

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Intuitive user interface
        • Centralized control for teams
        • Instant access

        Common complaints

        • Limited customization options
        • Requires Upscope Push for full functionality
        • May not support all devices

        Buyer sentiment

        Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging.

        What buyers like

        • Ease of use
        • Feature richness
        • Security

        Common complaints

        • Learning curve
        • Support limitations

        Buyer sentiment

        Users generally express strong satisfaction with Splashtop Remote Support’s ease of use, security, and performance, highlighting it as a cost-effective and reliable remote access solution.

        What buyers like

        • Ease of configuration and setup
        • Security features
        • Fast and stable performance

        Common complaints

        • Limited advanced enterprise features
        • Pricing transparency

        Pros and Cons

        • Facilitates seamless team collaboration through chat.

        • Offers instant access without complicated setups.

        • Centralized control enhances team productivity.

        • May require additional software for full features.

        • Performance can be inconsistent based on connection.

        • Comprehensive toolbox including file transfer, live chat, and multi-monitor support

        • Customizable and intuitive user interface enhancing technician and client experience

        • Robust security features with advanced encryption and user authentication

        • Steep learning curve for new users due to extensive feature set

        • Limited support options, primarily chat and email without telephone support

        • Ease of configuration and quick setup

        • Robust security with encryption and multi-factor authentication

        • Stable and fast remote access performance with low latency

        • Limited information on advanced enterprise features

        • Potentially less suitable for very large enterprises with complex needs

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots

        Upscope screenshot

        2 Screenshots

        screenshots

        12 Screenshots

        Splashtop Remote Support screenshot

        3 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        3 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Upscope or ConnectWise Control?
        ConnectWise Control edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Upscope and ConnectWise Control offer a free trial?
        Yes, both Upscope and ConnectWise Control offer a free trial.
        What is the starting price of Upscope vs ConnectWise Control?
        Upscope starts at Contact for pricing. ConnectWise Control starts at $33 /month.
        What are the top alternatives to Upscope?
        Top alternatives to Upscope include RemoteToPC, Channel.me, LogMeIn Rescue, RescueAssist, UnRemot.
        What are the top alternatives to ConnectWise Control?
        Top alternatives to ConnectWise Control include Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer.

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