UJET vs 3CX Comparison
UJET
Starting at Contact for pricing
- Medium Business
- Small Business
UJET is a contact center operations' software application designed to re-invent the way contact centers are managed through integrated case management, sales force automation and soft phone capabilities. Its provide a fl…
3CX
Starting at $175 /Year
- Large Enterprises
- Medium Business
3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can be deployed on premise or in th…
UJET leads on user satisfaction with a 4.7-star rating across 639 reviews.
UJET vs 3CX — at a glance
| Feature | UJET | 3CX |
|---|---|---|
| Rating | 4.7 / 5 | 4.5 / 5 |
| Reviews | 639 | 626 |
| Starting price | Contact for pricing | $175 /Year |
| Free trial | No | No |
| Free version | No | No |
| Best for | Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Contact Center Operations Software | Contact Center Operations Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | — |
| Support modes | Online | — |
| Certifications | SOC 2, HIPAA, GDPR | GDPR |
| Data residency | Global | Global |
Key differences between UJET and 3CX
- Pricing: 3CX starts at $175 /Year. UJET pricing is not publicly listed.
- Target audience: UJET is built for Medium Business and Small Business, while 3CX targets Large Enterprises and Medium Business.
- User satisfaction: UJET scores higher with a 4.7-star average.
- Deployment: UJET supports SaaS/Web/Cloud; 3CX supports SaaS/Web/Cloud.
UJET vs 3CX — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for scalable contact center operations boosting efficiency and reducing costs.
- You need integrated case management with soft phone capabilities in one platform
- Your contact center requires scalable solutions to improve employee productivity
- You want to significantly reduce operating expenses through automation
- You require transparent, out-of-the-box pricing without custom quotes
- Your company is a large enterprise with complex legacy systems needing turnkey solutions
Best for flexible, cloud or on-premise contact center solutions for SMBs.
- You need a hybrid deployment option combining cloud and on-premise setups.
- Your team values an intuitive interface with advanced softphone capabilities.
- You operate a small to medium-sized customer support, sales, or IT helpdesk center.
- Your organization requires highly customized, enterprise-level telephony integrations.
- You lack readiness for cloud or on-premise infrastructure deployment.
UJET: Best for scalable contact center operations boosting efficiency and reducing costs. 3CX: Best for flexible, cloud or on-premise contact center solutions for SMBs.
Description | UJET is a contact center operations' software application designed to re-invent the way contact centers are managed through integrated case management, sales force automation and soft phone ... Read More about UJET | 3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can ... Read More about 3CX |
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Entry Level Pricing |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  3CX has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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Compare UJET and 3CX on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
UJET User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers generally rate UJET highly for its efficiency and productivity improvements but note the lack of pricing transparency. What buyers like
Common complaints
| Buyer sentiment Users generally rate 3CX highly for its flexible deployment and user-friendly interface, though some desire clearer pricing and more advanced features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots | No screenshots available. |  7 Screenshots |
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Videos |  2 Videos | No videos available. |
Top Alternatives to UJET and 3CX in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, UJET or 3CX?
- UJET edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do UJET and 3CX offer a free trial?
- Neither UJET nor 3CX currently lists a free trial.
- What is the starting price of UJET vs 3CX?
- UJET starts at Contact for pricing. 3CX starts at $175 /Year.
- What are the top alternatives to UJET?
- Top alternatives to UJET include Novanet Cloud Contact Center, contactSPACE, Call Center Studio, Dialpad Contact Center, VCC Live.
- What are the top alternatives to 3CX?
- Top alternatives to 3CX include uContact, Call Center Studio, RingCentral Office, Dialpad Contact Center, VCC Live.