Trustpilot vs Bazaarvoice Comparison
Trustpilot
Starting at $200 /Month
- Large Enterprises
- Medium Business
Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify opportunities to improve how they respon…
Bazaarvoice
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Bazaarvoice is a powerful engagement platform that helps businesses take control of collecting, distributing and displaying customer-generated content. With it, users can create marketing campaigns to enrich the shopping…
Trustpilot leads on user satisfaction with a 4.0-star rating across 79,567 reviews.
Trustpilot vs Bazaarvoice — at a glance
| Feature | Trustpilot | Bazaarvoice |
|---|---|---|
| Rating | 4.0 / 5 | 3.8 / 5 |
| Reviews | 79,567 | 502 |
| Starting price | $200 /Month | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Reputation Management Software | User-Generated Content Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | Available |
| Support modes | Business Hours, Online | Online |
| Certifications | GDPR | SOC 2, GDPR |
| Data residency | Global | Global |
Key differences between Trustpilot and Bazaarvoice
- Pricing: Trustpilot starts at $200 /Month. Bazaarvoice pricing is not publicly listed.
- User satisfaction: Trustpilot scores higher with a 4.0-star average.
- Deployment: Trustpilot supports SaaS/Web/Cloud; Bazaarvoice supports SaaS/Web/Cloud.
Trustpilot vs Bazaarvoice — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for e-commerce and marketing teams needing simple, trustworthy review management.
- You run an e-commerce business seeking authentic customer feedback integration.
- Your team values a user-friendly platform with fast, responsive customer service.
- You want a streamlined setup with a RESTful API for easy review display integration.
- You require highly customizable review workflows tailored to complex processes.
- You need advanced analytics and reporting beyond basic reputation insights.
Best for retail brands needing global customer content management and analytics.
- You are a mid-sized or larger retail or CPG brand seeking to expand global retailer presence.
- Your marketing or brand team requires comprehensive tools to collect and display customer-generated content.
- You need insightful analytics to optimize marketing campaigns across online and offline channels.
- You are a small business with a limited budget and need transparent, predictable pricing.
- Your company lacks an online retail presence or requires a simple, quick setup solution.
Trustpilot: Best for e-commerce and marketing teams needing simple, trustworthy review management. Bazaarvoice: Best for retail brands needing global customer content management and analytics.
Description | Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify ... Read More about Trustpilot | Bazaarvoice is a powerful engagement platform that helps businesses take control of collecting, distributing and displaying customer-generated content. With it, users can create marketing ... Read More about Bazaarvoice |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessLarge Enterprises | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Trustpilot and Bazaarvoice Compare on Features?
Total Features | 7 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Trustpilot and Bazaarvoice on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Trustpilot User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, fast service, and trustworthy reviews, tempered by concerns over review credibility and limited customization. What buyers like
Common complaints
| Buyer sentiment Users appreciate Bazaarvoice's robust content management and global reach but note concerns about pricing transparency and usability. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Canon  Unilever  Nestle |
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Media and Screenshots
Screenshots |  4 Screenshots | No screenshots available. |
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Videos |  3 Videos |  2 Videos |
Top Alternatives to Trustpilot and Bazaarvoice in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Trustpilot or Bazaarvoice?
- Trustpilot edges out the other on user ratings (4.0 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Trustpilot and Bazaarvoice offer a free trial?
- Neither Trustpilot nor Bazaarvoice currently lists a free trial.
- What is the starting price of Trustpilot vs Bazaarvoice?
- Trustpilot starts at $200 /Month. Bazaarvoice starts at Contact for pricing.
- What are the top alternatives to Trustpilot?
- Top alternatives to Trustpilot include ReviewBuzz, Reputation.com, Critique, Review Tool, Shopper Approved.
- What are the top alternatives to Bazaarvoice?
- Top alternatives to Bazaarvoice include Trustpilot, Jumpstart, Shopper Approved, Yotpo, Revi.