Bazaarvoice Review: Is It The Right User-Generated Content Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPR
SOC 2Bazaarvoice offers custom pricing plan
Canon
Unilever
Nestle
ASDA
Turtle WaxTrusted by many companies including Canon
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Bazaarvoice?
Bazaarvoice is a powerful engagement platform that helps businesses take control of collecting, distributing and displaying customer-generated content. With it, users can create marketing campaigns to enrich the shopping experience of customers online and offline. The platform enables businesses to reach retailers all over the world, thereby increasing brand presence and enabling them to acquire more customers and grow revenue. It also provides insights to make intelligent decisions and optimise products, decrease return rates, and enrich marketing plans. In addition, Bazaarvoice
Pricing
Bazaarvoice offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRSingle Sign-On (SSO)
Data residency:Global
Bazaarvoice Software Demo
Bazaarvoice was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Bazaarvoice
- Use cases
- Retail brands, E-commerce businesses, Consumer packaged goods companies
- Team types
- Marketing teams, Customer experience managers
- Company size
- 51-500 employees, 500+ employees
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Bazaarvoice
Comprehensive customer-generated content management
Global retailer reach for brand expansion
Insightful analytics for marketing optimization
Is Bazaarvoice right for you?
Best for retail brands needing global customer content management and analytics.
Choose Bazaarvoice if
- You are a mid-sized or larger retail or CPG brand seeking to expand global retailer presence.
- Your marketing or brand team requires comprehensive tools to collect and display customer-generated content.
- You need insightful analytics to optimize marketing campaigns across online and offline channels.
Consider alternatives if
- You are a small business with a limited budget and need transparent, predictable pricing.
- Your company lacks an online retail presence or requires a simple, quick setup solution.
What buyers should know before shortlisting Bazaarvoice
Bazaarvoice is a powerful platform for managing user-generated content, enhancing customer engagement and marketing efforts. Its global reach and analytics capabilities make it a valuable tool for businesses looking to leverage customer insights.
Bazaarvoice pros and cons
- Bazaarvoice pros
Comprehensive customer-generated content management
Global retailer reach for brand expansion
Insightful analytics for marketing optimization
- Bazaarvoice cons
Pricing is quotation-based and not transparent
Moderate user rating indicating mixed user satisfaction
Ready to try it?
Get started with Bazaarvoice
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Bazaarvoice side-by-side with top User-Generated Content Software alternatives.
What is the pricing of Bazaarvoice?
Bazaarvoice uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Bazaarvoice reviews and ratings
Buyer sentiment
Users appreciate Bazaarvoice's robust content management and global reach but note concerns about pricing transparency and usability.
What buyers like
- Customer content management
- Brand presence expansion
- Analytics and insights
Common complaints
- Pricing transparency
- Complexity of use
What users are saying
MB
M Bradley
09/03/24
Possibly a scam!…
Sent a review recently re the above on a Tena product, they said you could win a holiday with JetHolidays which I didn't click thankfully. Realised ...
Read more
M
Mark
07/15/24
Unsolicited spam
This company, unknown to me, has somehow acquired my email address and is sending unsolicited spam.
KF
Kore Faust
05/16/24
dead end…
They leave tons of emails to review products and if you try you hit a dead end.
KT
Kylie T
01/09/24
"Great option & great community"
What do you like best about Bazaarvoice? Bazaarvoice has been great for our team, the contact person we work with is always responsive and the ...
Read more
ML
Myles L
01/03/24
"Bazaarvoice syndication has had very positive impact on our business, I would highly recommend them"
What do you like best about Bazaarvoice? The syndication network is fantastic, accounting for around 60% of our key retail partners. The syndication ...
Read more
ML
Myles L
01/03/24
"Bazaarvoice syndication has had very positive impact on our business, I would highly recommend them"
What do you like best about Bazaarvoice? The syndication network is fantastic, accounting for around 60% of our key retail partners. The syndication ...
Read more
What are the features of Bazaarvoice?
Material management is the end-to-end acquiring, designing, processing, and distributing of content. It is a set of methods and technologies…
Customer engagement is a metric that measures how well a company interacts with its consumers at all points in their lives. Customers may he…
Product Reviews are a valuable tool for gathering customer feedback and improving the overall quality of a software product. This feature al…
Organizations use social media to communicate their stories, engage with audiences, and grow their influence. Successful social media respon…
Revenue Management is a key feature in many software applications that helps organizations to optimize their revenue streams. This feature a…
Consumers can use social media reviews to determine if a product or service is right for them. However, reading reviews can help shoppers ha…
Bazaarvoice security and data handling
Key compliance certifications and security features for IT and security teams evaluating Bazaarvoice.
Certifications
Security features
Developer & data
Alternatives to Bazaarvoice
Bazaarvoice Customers
Canon
Unilever
Nestle
ASDA
Turtle Wax
Maybelline
Parachute
Netrauta Taloon
TTI
Supercheap Auto
Officeworks
Loreal Australia
Rael
MAM
Tuckernuck
Bazaarvoice Support Options
Frequently Asked Questions About Bazaarvoice
Common questions buyers ask before choosing Bazaarvoice.
Bazaarvoice is a User-Generated Content Software. Bazaarvoice offers Response Management, Product Reviews, Customer Engagement, Revenue Management, Content Management and many more functionalities.
Bazaarvoice is a strong fit if: You are a mid-sized or larger retail or CPG brand seeking to expand global retailer presence.; Your marketing or brand team requires comprehensive tools to collect and display customer-generated content.. Consider alternatives if: You are a small business with a limited budget and need transparent, predictable pricing.; Your company lacks an online retail presence or requires a simple, quick setup solution..
Buyers commonly note the following limitations of Bazaarvoice: Pricing is quotation-based and not transparent; Moderate user rating indicating mixed user satisfaction; Potential complexity in setup and integration.
Some top alternatives to Bazaarvoice includes Trustpilot, Jumpstart, Shopper Approved, Yotpo and Trusta.
Bazaarvoice offers Quotation Based pricing model
The starting price is not disclosed by Bazaarvoice. You can visit Bazaarvoice pricing page to get the latest pricing.
Ready to try it?
Get started with Bazaarvoice
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
