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Trustmary vs Zonka Feedback Comparison

Last updated:

Trustmary

4.6(43 reviews)

Starting at $190 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A us…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

Zonka Feedback leads on user satisfaction with a 4.7-star rating across 130 reviews.

Trustmary vs Zonka Feedback — at a glance

FeatureTrustmaryZonka Feedback
Rating4.6 / 54.7 / 5
Reviews43130
Starting price$190 /Month$24 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineBusiness Hours, Online
CertificationsGDPRGDPR
Data residencyUSGlobal

Key differences between Trustmary and Zonka Feedback

  • Pricing: Trustmary starts at $190 /Month, while Zonka Feedback starts at $24 /Month.
  • User satisfaction: Zonka Feedback scores higher with a 4.7-star average.
  • Deployment: Trustmary supports SaaS/Web/Cloud; Zonka Feedback supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Trustmary vs Zonka Feedback — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Trustmary - NPS Software
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Biggest differences

Start here before you go deeper into features.

Trustmary

Best for scalable, automated NPS feedback in e-commerce and social platforms.

Choose if
  • You need a simple, low-complexity tool for automated NPS feedback collection.
  • Your business is a small to medium e-commerce, social network, or search engine platform.
  • You want trustworthy NPS scores verified via deeplinks and easy HubSpot integration.
Consider alternatives if
  • You require advanced widget customization for embedding on your website.
  • You need highly visual, customizable, and versatile reporting dashboards.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

Trustmary: Best for scalable, automated NPS feedback in e-commerce and social platforms. Zonka Feedback: Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Description

Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social ... Read More about Trustmary

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $190
  • Starts from $24 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.4/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.6

(43)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
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Software Demo

Demo

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How do Trustmary and Zonka Feedback Compare on Features?

Total Features

27 Features

28 Features

Unique Features

No unique features

No unique features

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Compare Trustmary and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $190
      • $24 , Billed Yearly

      Pricing Plans

      • Not Available
      • Essential

        • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • 1,000 Online Responses

        Show more +

      • Professional

        • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • Unlimited Online Responses

        Show more +

      • Growth

        • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • Unlimited Online Responses

        Show more +

      • Browse all pricing plans

      Pricing Page

      Trustmary pricing
      Zonka Feedback pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Trustmary User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      9

      2

      0

      0

      0

      47

      1

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express satisfaction with Trustmary’s ease of use, automation, and integration, though some desire more advanced features and visual customization.

      What buyers like

      • Ease of use
      • Automation of feedback collection
      • Integration with other platforms

      Common complaints

      • Limited widget features for website integration
      • Lack of visually appealing and versatile reporting options

      Buyer sentiment

      Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

      What buyers like

      • Ease of use
      • Customizable surveys
      • Offline survey tools

      Common complaints

      • Lack of advanced analytics
      • Limited feedback export options

      Pros and Cons

      • Easy to use interface with ongoing improvements

      • Automated feedback collection ensuring no customer input is missed

      • Simple dashboard providing quick access to NPS and recommendations

      • Limited advanced features in website integration widgets

      • Output reports available only in limited, less visually appealing formats

      • Easy to use and clean interface suitable for enterprise products

      • Powerful survey-building features including templates and survey logic

      • Robust API and excellent offline survey tools

      • Lack of application intelligence behind surveys

      • Limitations in downloading all feedback comments in PDF format

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Destia

      Destia

      Lumon

      Lumon

      Happyornot

      Happyornot

      Leroy Merlin

      Leroy Merlin

      SAP

      SAP

      BCG

      BCG

      Media and Screenshots

      Screenshots

      No screenshots available.

      Zonka Feedback screenshot

      5 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Trustmary and Zonka Feedback in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Trustmary or Zonka Feedback?
      Zonka Feedback edges out the other on user ratings (4.7 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Trustmary and Zonka Feedback offer a free trial?
      Yes, both Trustmary and Zonka Feedback offer a free trial.
      What is the starting price of Trustmary vs Zonka Feedback?
      Trustmary starts at $190 /Month. Zonka Feedback starts at $24 /Month.
      What are the top alternatives to Trustmary?
      Top alternatives to Trustmary include Zonka Feedback, ClearlyRated, FeedbackLink, Promoter Ninja, GrowthScore.
      What are the top alternatives to Zonka Feedback?
      Top alternatives to Zonka Feedback include Startquestion, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.

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