Trustmary vs SoluCX vs Zonka Feedback Comparison
Trustmary
Starting at $190 /Month
- Free Trial
- Large Enterprises
- Medium Business
Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A us…
SoluCX
Starting at Contact for pricing
- Large Enterprises
- Medium Business
SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing the tools required to obtain data…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
SoluCX leads on user satisfaction with a 5.0-star rating across 1 reviews.
SpotSaaS Analysis
TrustmarySoluCXZonka Feedback
The core difference lies in Trustmary's focus on automated NPS feedback collection for e-commerce and social platforms, while SoluCX specializes in real-time sales lead capture and lifecycle management. Trustmary is ideal for small to medium businesses in e-commerce, whereas SoluCX caters to both small businesses and large enterprises needing advanced sales analytics.
- Best for automated NPS feedback collection - Ideal for small to medium e-commerce businesses - Simple and low-complexity tool - Focused on social platforms - Priced at $190 - Scalable solution
- Best for real-time sales lead capture - Ideal for small businesses and large enterprises - Comprehensive lead lifecycle tracking - Provides real-time analytics - Focused on identifying sales opportunities - Price not listed
Trustmary vs SoluCX vs Zonka Feedback — at a glance
| Feature | Trustmary | SoluCX | Zonka Feedback |
|---|---|---|---|
| Rating | 4.6 / 5 | 5.0 / 5 | 4.7 / 5 |
| Reviews | 43 | 1 | 130 |
| Starting price | $190 /Month | Contact for pricing | $24 /Month |
| Free trial | Yes | No | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | GDPR | GDPR | GDPR |
| Data residency | US | US | Global |
Key differences between Trustmary and SoluCX
- Pricing: Trustmary starts at $190 /Month. SoluCX pricing is not publicly listed.
- Free trial: Trustmary offers a free trial; SoluCX does not.
- User satisfaction: SoluCX scores higher with a 5.0-star average.
- Deployment: Trustmary supports SaaS/Web/Cloud; SoluCX supports SaaS/Web/Cloud.
Compare Trustmary vs SoluCX vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for scalable, automated NPS feedback in e-commerce and social platforms.
- You need a simple, low-complexity tool for automated NPS feedback collection.
- Your business is a small to medium e-commerce, social network, or search engine platform.
- You want trustworthy NPS scores verified via deeplinks and easy HubSpot integration.
- You require advanced widget customization for embedding on your website.
- You need highly visual, customizable, and versatile reporting dashboards.
Best for real-time sales lead capture and end-to-end lifecycle management.
- You need real-time analytics to identify sales opportunities and risks.
- Your sales team requires comprehensive lead lifecycle tracking and management.
- You want data-driven lead distribution to optimize sales workflows.
- You lack a structured sales team focused on lead lifecycle processes.
- You require transparent pricing and extensive user feedback before purchase.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
Trustmary: Best for scalable, automated NPS feedback in e-commerce and social platforms. SoluCX: Best for real-time sales lead capture and end-to-end lifecycle management.
Description | Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social ... Read More about Trustmary | SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing ... Read More about SoluCX | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
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Spotsaas ScoreWhat's this? ↗ | 9.4/10 | 8.7/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | Small BusinessLarge Enterprises | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Trustmary, SoluCX and Zonka Feedback Compare on Features?
Total Features | 27 Features | 14 Features | 28 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Trustmary, SoluCX and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |  |
Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | — |
Data Encryption | — | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Trustmary vs SoluCX User Reviews & Rating Comparison
User Ratings | 5 (based on 1 reviews) | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally express satisfaction with Trustmary’s ease of use, automation, and integration, though some desire more advanced features and visual customization. What buyers like
Common complaints
| Buyer sentiment Limited review data with a perfect rating but insufficient feedback to gauge broader buyer sentiment. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Destia  Lumon  Happyornot |  Makro  Swift  Magalu |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |
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Videos |  1 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Trustmary or SoluCX?
- SoluCX edges out the other on user ratings (5.0 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Trustmary and SoluCX offer a free trial?
- Trustmary offers a free trial. SoluCX does not.
- What is the starting price of Trustmary vs SoluCX?
- Trustmary starts at $190 /Month. SoluCX starts at Contact for pricing.
- What are the top alternatives to Trustmary?
- Top alternatives to Trustmary include Zonka Feedback, ClearlyRated, FeedbackLink, Promoter Ninja, GrowthScore.
- What are the top alternatives to SoluCX?
- Top alternatives to SoluCX include Zonka Feedback, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.