Truly vs LiveCall Comparison
Truly
Starting at $55 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time app…
LiveCall
Starting at $0.30 Pey per call
- Free Trial
- Large Enterprises
- Medium Business
LiveCall is the perfect solution to maximize your inbound sales and revenue. Receive more calls from potential customers with our callback software personalized for you, including widgets, forms, ads and more. Create qui…
Truly leads on user satisfaction with a 4.6-star rating across 104 reviews.
Truly vs LiveCall — at a glance
| Feature | Truly | LiveCall |
|---|---|---|
| Rating | 4.6 / 5 | 4.5 / 5 |
| Reviews | 104 | 23 |
| Starting price | $55 /User/Month | $0.30 Pey per call |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Call Center Software | Lead Capture Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | Available | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | — | GDPR |
| Data residency | Global | US |
Key differences between Truly and LiveCall
- Pricing: Truly starts at $55 /User/Month, while LiveCall starts at $0.30 Pey per call.
- User satisfaction: Truly scores higher with a 4.6-star average.
- Deployment: Truly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; LiveCall supports SaaS/Web/Cloud.
Truly vs LiveCall — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for medium-sized sales teams needing real-time, multi-channel customer engagement.
- You require seamless Salesforce integration to streamline sales workflows and CRM updates.
- Your team values zero-latency responses across voice, chat, and social channels for engagement.
- You need flexible access via both desktop and mobile apps for on-the-go call management.
- Your organization demands extensive customization and a broad marketplace of advanced features.
- You have new users who need extensive onboarding due to the platform’s feature complexity.
Best for inbound sales teams needing rapid lead callbacks to boost conversions.
- You want to connect with inbound leads within 25 seconds to maximize sales.
- Your team needs simple, streamlined setup with personalized widgets and forms.
- Tracking marketing sources driving quality calls is critical for your sales strategy.
- Your business lacks significant inbound call volume to leverage callback features.
- You require complex multi-channel CRM integrations or advanced customization options.
Truly: Best for medium-sized sales teams needing real-time, multi-channel customer engagement. LiveCall: Best for inbound sales teams needing rapid lead callbacks to boost conversions.
Description | Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. ... Read More about Truly | LiveCall is the perfect solution to maximize your inbound sales and revenue. Receive more calls from potential customers with our callback software personalized for you, including widgets, ... Read More about LiveCall |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 8.9/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50-500 employeesMedium Business | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Smooth Collaboration: It builds a collaborative environment that lets teams communicate effectively. As a manager, you'll appreciate how it simplifies workflows, keeping everyone informed and reducing email overload.
- Improved Productivity: Truly's intuitive interface helps your team focus on what matters most. Administrators complete tasks faster because the software reduces distractions and automates routine processes.
- Data-Driven Insights: Truly equips executives with real-time analytics and reporting features. You can make informed decisions based on actionable insights, helping your organization stay ahead of the competition.
No key benefits available yet.
Best fit
Reasons buyers look elsewhere
- Lacks flavor variety — consumers seeking niche options like botanical blends or regional craft seltzers often switch brands
- Price-sensitive buyers choose competitors offering comparable quality at 15-20% lower cost per unit
- Demands lower sugar content or specific certifications (organic, non-GMO) that Truly doesn't provide
No alternatives guidance available yet.
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How do Truly and LiveCall Compare on Features?
Total Features | 10 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Truly and LiveCall on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | — | ✗ No |
|---|---|---|
GDPR | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
Truly User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise Truly for its ease of use, strong CRM integration, and reliable call quality, though some note challenges with feature complexity and occasional technical issues. What buyers like
Common complaints
| Buyer sentiment Users appreciate LiveCall's ability to rapidly connect with leads and boost sales, though some desire clearer pricing and more customization. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Uber  wework  Wix |  Travelplanet.pl  ProLearn  Fly.pl |
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Media and Screenshots
Screenshots | No screenshots available. |  3 Screenshots |
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Top Alternatives to Truly and LiveCall in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Truly or LiveCall?
- Truly edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Truly and LiveCall offer a free trial?
- Yes, both Truly and LiveCall offer a free trial.
- What is the starting price of Truly vs LiveCall?
- Truly starts at $55 /User/Month. LiveCall starts at $0.30 Pey per call.
- What are the top alternatives to Truly?
- Top alternatives to Truly include Nextiva, FIVE CRM, Calabrio One, CallTools, Call Center Studio.
- What are the top alternatives to LiveCall?
- Top alternatives to LiveCall include Truly, Callspot, Calls to Clients, Callback24, Phonesites.