TOPdesk vs ServicePRO - Which Service Desk Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	TOPdesk (1) Get Quote Get Quote	ServicePRO (11) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call ... Read More	ServicePRO is an affordable application built specifically for the field service industry. It provides a real-time, remote desktop system that allows users to quickly and easily process ... Read More
Entry Level Pricing	Not Available	Starts from $22
Free Trial Availability	Get Free Trial	Get Free Trial
User Ratings	2.3 (412)	3.9 (27)
	Get Quote	Get Quote

Software Demo

Demo

What Do TOPdesk and ServicePRO Cost?

Pricing Option
Starting From	Not Available	$22
Pricing Plans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

TOPdesk User Reviews & Rating Comparison

User Ratings	2.3 (based on 412 reviews)	3.9 (based on 27 reviews)
Rating Distribution	Excellent 0 Very Good 0 Good 0 Poor 0 Terible 1	Excellent 2 Very Good 5 Good 2 Poor 1 Terible 1
Expert's Review generated by AI	No Expert ai Review available for the product	ServicePRO presents a comprehensive solution for scheduling and dispatching customer support personnel, streamlining the process of managing service requests efficiently. Users appreciate the ...Read more
Pros and Cons	Pros and Cons of TOPdesk	Pros and Cons of ServicePRO Easy to use interface, making it accessible for both new users and administrators. Allows for customization to specific ticket types and tasks, with satisfactory reports. Centralizes all information in one place, enhancing workflow efficiency and communication. Supports cloud platform, facilitating scalability and flexibility in operations. Initial implementation and setup can be confusing and challenging for users, leading to inefficiencies initially. Performance issues encountered when adding features, impacting overall system functionality.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Peterborough UniDesk University of Memphis	Veale Wasbrough Vizards The Withlacoochee River Electric Cooper The Pennine Acute Hospitals NHS

Media and Screenshots

Screenshots	6 Screenshots	1 Screenshots
Videos	4 Videos	3 Videos

Top Alternatives to TOPdesk and ServicePRO in 2025

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both TOPdesk and ServicePRO offer a Free Trial.

TOPdesk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

ServicePRO is designed for Large Enterprises, Medium Business and Small Business.

The starting price of ServicePRO begins at $22/User/Month, while pricing details for TOPdesk are unavailable.

Some top alternatives to TOPdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Freshdesk, Teamwork Desk, HelpDesk, Desky, Salesforce Service Cloud, ReadyDesk, Milldesk and Help Desk Premier.

Some top alternatives to ServicePRO includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, Halo Service Desk, Micro Focus Service Manager, HelpDesk, eStreamDesk, Milldesk and Sitehelpdesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

TOPdesk vs ServicePRO - Which Service Desk Software Platform Is Better in July 2025?

TOPdesk

ServicePRO

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

User Ratings

Software Demo

Demo

What Do TOPdesk and ServicePRO Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

TOPdesk User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of TOPdesk

Pros and Cons of ServicePRO

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to TOPdesk and ServicePRO in 2025

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure