Toast vs ShopKeep Comparison
Toast
Starting at $90 /month
- Large Enterprises
- Medium Business
Toast is a versatile POS platform designed specifically for restaurants. It streamlines operations, enhances customer service, and boosts revenue. This comprehensive solution combines online ordering, loyalty and gift ca…
ShopKeep
Starting at Contact for pricing
- Free Trial
- Medium Business
- Small Business
ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and integration with all the products you use…
Toast leads on user satisfaction with a 4.2-star rating across -1 reviews.
Toast vs ShopKeep — at a glance
| Feature | Toast | ShopKeep |
|---|---|---|
| Rating | 4.2 / 5 | 3.1 / 5 |
| Reviews | — | 135 |
| Starting price | $90 /month | Contact for pricing |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Medium Business, Small Business |
| Category | POS Software | Retail Software |
| Integrations | 8+ apps | — |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - iOS |
| API | Available | — |
| Support modes | 24/7 (Live rep) | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, GDPR | — |
| Data residency | Global | Global |
Key differences between Toast and ShopKeep
- Pricing: Toast starts at $90 /month. ShopKeep pricing is not publicly listed.
- Free trial: ShopKeep offers a free trial; Toast does not.
- Target audience: Toast is built for Large Enterprises and Medium Business, while ShopKeep targets Medium Business and Small Business.
- User satisfaction: Toast scores higher with a 4.2-star average.
- Deployment: Toast supports SaaS/Web/Cloud; ShopKeep supports SaaS/Web/Cloud, Mobile - iOS.
Toast vs ShopKeep — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most POS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for restaurants needing an integrated, scalable POS with labor management.
- You operate a full-service or quick-service restaurant or bar needing unified hardware and payments.
- You require labor scheduling and analytics tied directly to real-time sales data for cost control.
- You manage multiple locations or franchises needing centralized POS management and scalability.
- Your restaurant requires highly customized or non-standard POS workflows beyond Toast’s flexibility.
- You prioritize flawless payment processing and top-tier customer support without risk of glitches.
Best for small to mid-sized retail and hospitality businesses needing easy iPad POS.
- You want a simple, cloud-based iPad POS that works right out of the box.
- Your business is a retail shop, restaurant, or salon with up to 200 employees.
- You need quick setup with reliable performance and useful business analytics.
- You are a large enterprise requiring complex POS customizations and hardware integrations.
- You need consistently responsive customer service and guaranteed hardware compatibility.
Toast: Best for restaurants needing an integrated, scalable POS with labor management. ShopKeep: Best for small to mid-sized retail and hospitality businesses needing easy iPad POS.
Description | Toast is a versatile POS platform designed specifically for restaurants. It streamlines operations, enhances customer service, and boosts revenue. This comprehensive solution combines ... Read More about Toast | ShopKeep is an easy-to-use, cloud-based iPad POS software. It's powerful enough for big businesses and light enough for small ones. There's rich reporting, customer analytics and ... Read More about ShopKeep |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | 1-50 employees51-200 employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Scales effectively for growing brands: Toast supports multi-location management, centralized menu updates, and location-level reporting. This makes it a strong option for restaurants planning to expand from a single location to multi-unit or franchise operations.
- Labor management tied to real sales data: Toast connects scheduling, time tracking, and labor analytics to actual sales performance. Managers can forecast staffing needs more accurately and adjust schedules to control labor costs while maintaining service quality.
- Fully integrated payments and hardware: With Toast Payments and native hardware, restaurants benefit from a unified checkout experience. Transactions, tips, and reports are automatically linked to orders, simplifying reconciliation and reducing end-of-day errors.
No key benefits available yet.
Best fit
- 500+
- Restaurants, Quick-Service Restaurants (QSR), Full-Service Restaurants, Cafés & Bakeries, Bars & Breweries, Food Trucks, Hospitality
- Restaurant Owner, General Manager, Operations Manager, Food & Beverage Manager, Restaurant Manager, Director of Operations, Franchise Owner
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Toast tightly integrates POS software, payments, and hardware. While this simplifies setup, some operators prefer greater flexibility to choose payment processors, third-party tools, or custom integrations. Alternatives can offer more freedom to build a personalized tech stack.
- Toast is purpose-built for restaurants, which can be limiting for businesses that blend retail, catering, events, or merchandise sales. Hybrid concepts may choose more flexible POS platforms that handle both food service and retail workflows in a single system.
- Some restaurants don’t require advanced features like labor forecasting, detailed reporting, or delivery marketplace integrations. Concepts with limited menus, counter service only, or predictable traffic may prefer simpler POS tools that focus on fast ordering and payments without added operational complexity.
No alternatives guidance available yet.
Software Demo
Demo |
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How do Toast and ShopKeep Compare on Features?
Total Features | 14 Features | 24 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Toast and ShopKeep on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
Toast User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights Toast's innovative features and scalability, tempered by concerns over customer service and occasional system glitches. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate the ease of use and business insights but express frustration with inconsistent support and hardware issues. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
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List of Customers
Customers |  Buffalo Wild Wings  The Melting Pot  Maple Leaf | No Customers information available. |
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Media and Screenshots
Screenshots |  3 Screenshots |  5 Screenshots |
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Videos |  4 Videos |  3 Videos |
Top Alternatives to Toast and ShopKeep in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Toast or ShopKeep?
- Toast edges out the other on user ratings (4.2 vs 3.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Toast and ShopKeep offer a free trial?
- ShopKeep offers a free trial. Toast does not.
- What is the starting price of Toast vs ShopKeep?
- Toast starts at $90 /month. ShopKeep starts at Contact for pricing.
- What are the top alternatives to Toast?
- Top alternatives to Toast include SumUp, Square Point of Sale, ShopKeep, Lightspeed Retail, SlickPOS.
- What are the top alternatives to ShopKeep?
- Top alternatives to ShopKeep include SpotOn, LivePOS, Lightspeed eCom, Square Point of Sale, LightSpeed Restaurant.