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Thermostat vs eNPS vs Zonka Feedback Comparison

Last updated:

Thermostat

Starting at $40.83 /Month

  • Large Enterprises
  • Medium Business

The NPS Thermostat is an intelligent Wi-Fi programmable thermostat with a touchscreen display. Users can view the current and forecast weather and control home comfort from wherever they are. The NPS Thermostat also allo…

eNPS

4.5(4 reviews)

Starting at $29 /Month

  • Free Trial
  • Individuals
  • Medium Business

NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking from -100 to +100, where -100…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

eNPS leads on user satisfaction with a 4.5-star rating across 4 reviews.

SpotSaaS Analysis

ThermostateNPSZonka Feedback

The core difference lies in their primary functions: Product A focuses on smart thermostat management with weather integration, while Product B specializes in real-time customer feedback through NPS surveys. Ideal buyers for Product A are small to medium businesses looking for simple thermostat control, whereas Product B targets small to medium businesses wanting to enhance customer service through feedback collection.

- Best for simple, remote-controlled thermostat management - Weather integration for accurate forecasts - Ideal for small to medium businesses - Easy Wi-Fi programmable scheduling - Smartphone control for convenience - Affordable price point at $40.83

- Focused on real-time NPS customer feedback management - Best for SMBs with 1-500 employees - Simple and straightforward NPS scoring - Ideal for customer service or success teams - Easy-to-use survey-based feedback collection - Cost-effective solution at $29

Thermostat vs eNPS vs Zonka Feedback — at a glance

FeatureThermostateNPSZonka Feedback
Rating4.5 / 54.7 / 5
Reviews4130
Starting price$40.83 /Month$29 /Month$24 /Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsGDPRGDPR
Data residencyUSUSGlobal

Key differences between Thermostat and eNPS

  • Pricing: Thermostat starts at $40.83 /Month, while eNPS starts at $29 /Month.
  • Free trial: eNPS offers a free trial; Thermostat does not.
  • Target audience: Thermostat is built for Large Enterprises and Medium Business, while eNPS targets Individuals and Medium Business.
  • Deployment: Thermostat supports SaaS/Web/Cloud; eNPS supports SaaS/Web/Cloud.

Compare Thermostat vs eNPS vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Thermostat - NPS Software
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eNPS - NPS Software
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Biggest differences

Start here before you go deeper into features.

Thermostat

Best for simple, remote-controlled smart thermostat management with weather integration.

Choose if
  • You need easy Wi-Fi programmable thermostat scheduling with remote smartphone control.
  • You want integrated weather forecasts directly on the thermostat touchscreen display.
  • Your team includes facilities or energy managers in small to medium businesses.
Consider alternatives if
  • Your company lacks reliable Wi-Fi infrastructure for remote connectivity.
  • You require advanced HVAC diagnostics or detailed energy analytics features.

eNPS

Best for SMBs needing simple, real-time NPS customer feedback management.

Choose if
  • You are a small or medium business with 1-500 employees seeking straightforward NPS scoring.
  • Your customer service or success teams want easy-to-use, survey-based feedback collection.
  • You need real-time customer rankings from -100 to +100 for quick sentiment insights.
Consider alternatives if
  • You require advanced analytics or detailed customer feedback beyond basic NPS scoring.
  • You are a large enterprise needing complex integrations and scalable, enterprise-grade features.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

Thermostat: Best for simple, remote-controlled smart thermostat management with weather integration. eNPS: Best for SMBs needing simple, real-time NPS customer feedback management.

Description

The NPS Thermostat is an intelligent Wi-Fi programmable thermostat with a touchscreen display. Users can view the current and forecast weather and control home comfort from wherever they ... Read More about Thermostat

NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking ... Read More about eNPS

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $40.83 , Billed Yearly
  • Starts from $29
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

8.4/10

8.2/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.5

(4)

Best Company Size

Small BusinessMedium Business
1-50 employees51-500 employees
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Thermostat has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

No software demo available

eNPS has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Thermostat, eNPS and Zonka Feedback Compare on Features?

Total Features

16 Features

11 Features

28 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Thermostat, eNPS and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $40.83 , Billed Yearly
        • $29
        • $24 , Billed Yearly

        Pricing Plans

        • Free

          • Users: 1

          • Surveys: 1

          • Monthly Surveys Administered: 200 per Month

          Show more +

        • Pro

          • Users: 1

          • Surveys: 5

          • Monthly Surveys Administered: 2,000 per Month

          Show more +

        • Premium

          • Users: 5

          • Surveys: 20

          • Monthly Surveys Administered: 5,000 per Month

          Show more +

        • Browse all pricing plans
        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        Thermostat pricing
        eNPS pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        Data Encryption

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Thermostat vs eNPS User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        4.5

        (based on 4 reviews)

        Rating Distribution

        No reviews available for this product

        0

        0

        0

        0

        0

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        No user reviews or ratings available to assess sentiment.

        What buyers like

        • Smartphone control
        • Weather forecasting features
        • User-friendly touchscreen

        Common complaints

        • Requires Wi-Fi connection
        • Limited compatibility with older systems
        • Higher upfront cost

        Buyer sentiment

        Users generally appreciate the straightforward NPS scoring and ease of use, though the small number of reviews limits confidence.

        What buyers like

        • Ease of use
        • Real-time feedback
        • Clear NPS scoring

        Common complaints

        • Limited features
        • Lack of pricing clarity

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Remote control via smartphone

        • Touchscreen display with weather forecast

        • Wi-Fi programmable scheduling

        • Lack of detailed pricing information

        • No available user ratings or reviews

        • Real-time customer ranking from -100 to +100

        • Simple survey-based feedback collection

        • Effective for small and medium business customer service management

        • Limited advanced features or integrations

        • Small user rating base (only 4 ratings)

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        eHealth

        eHealth

        WMG

        WMG

        Annenberg

        Annenberg

        No Customers information available.

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        Reporting

        4 Screenshots

        Zoom

        1 Screenshots

        Videos

        No videos available.

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Thermostat or eNPS?
        eNPS edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Thermostat and eNPS offer a free trial?
        eNPS offers a free trial. Thermostat does not.
        What is the starting price of Thermostat vs eNPS?
        Thermostat starts at $40.83 /Month. eNPS starts at $29 /Month.
        What are the top alternatives to Thermostat?
        Top alternatives to Thermostat include Zonka Feedback, ClearlyRated, FeedbackLink, YesInsights, Promoter Ninja.
        What are the top alternatives to eNPS?
        Top alternatives to eNPS include Zonka Feedback, Retently, FeedbackLink, Promoter Ninja, GrowthScore.

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