Text Request vs Zipwhip vs CometChat Comparison
Text Request
Starting at $59 /month
- Large Enterprises
- Medium Business
Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual entrepreneur or part of a large cor…
Zipwhip
Starting at $35 /Month
- Free Trial
- Large Enterprises
- Medium Business
Zipwhip is a cloud communication platform for businesses. With Zipwhip, businesses send and receive text messages from a computer using their existing internet connection. Zipwhip is an effective way to communicate with…
CometChat
Starting at $149 /Month
- Large Enterprises
- Medium Business
CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst co-workers using mobile phones, desk t…
Text Request leads on user satisfaction with a 4.5-star rating across 190 reviews.
Text Request vs Zipwhip vs CometChat — at a glance
| Feature | Text Request | Zipwhip | CometChat |
|---|---|---|---|
| Rating | 4.5 / 5 | 3.9 / 5 | 4.5 / 5 |
| Reviews | 190 | 145 | 204 |
| Starting price | $59 /month | $35 /Month | $149 /Month |
| Free trial | No | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Business Instant Messaging Software | Cloud Communication Platforms | Cloud Communication Platforms |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Online | Business Hours | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | US | Global |
Key differences between Text Request and Zipwhip
- Pricing: Text Request starts at $59 /month, while Zipwhip starts at $35 /Month.
- Free trial: Zipwhip offers a free trial; Text Request does not.
- User satisfaction: Text Request scores higher with a 4.5-star average.
- Deployment: Text Request supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zipwhip supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare Text Request vs Zipwhip vs CometChat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Best for simple, cross-platform communication in small to medium businesses.
- You need a straightforward, easy-to-use communication tool for teams under 1000 employees.
- Your business requires unified voice, text, and data messaging across mobile and desktop devices.
- You want a sleek interface that supports remote workforce and internal collaboration seamlessly.
- Your organization demands extensive customization and advanced integration capabilities.
- You require on-premise deployment or fully transparent, predictable pricing models.
Text Request typically suits Large Enterprises and Medium Business. Zipwhip tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual ... Read More about Text Request | Zipwhip is a cloud communication platform for businesses. With Zipwhip, businesses send and receive text messages from a computer using their existing internet connection. Zipwhip is an ... Read More about Zipwhip | CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst ... Read More about CometChat |
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Entry Level Pricing |
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User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | — | — | 11-500 employees501-1000 employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare Text Request, Zipwhip and CometChat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Text Request vs Zipwhip User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 759 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 67 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate CometChat's ease of use and cross-platform capabilities but note concerns about pricing transparency and limited advanced features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | ![]() Mathnasium ![]() Nissan ![]() Farmers Insurance | ![]() Neighborhood Credit Union | No Customers information available. |
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Media and Screenshots
Screenshots | ![]() 6 Screenshots | ![]() 1 Screenshots |
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Videos | ![]() 4 Videos | ![]() 1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Text Request or Zipwhip?
- Text Request edges out the other on user ratings (4.5 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Text Request and Zipwhip offer a free trial?
- Zipwhip offers a free trial. Text Request does not.
- What is the starting price of Text Request vs Zipwhip?
- Text Request starts at $59 /month. Zipwhip starts at $35 /Month.
- What are the top alternatives to Text Request?
- Top alternatives to Text Request include Textable, Salesmsg, MOBtexting, MessageDesk, Zipwhip.
- What are the top alternatives to Zipwhip?
- Top alternatives to Zipwhip include CometChat, Podium, MOBtexting, SimpleTexting, Twilio Flex.












