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Text Request vs Zipwhip vs CometChat Comparison

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Text Request

4.5(190 reviews)

Starting at $59 /month

  • Large Enterprises
  • Medium Business

Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual entrepreneur or part of a large cor…

Zipwhip

3.9(145 reviews)

Starting at $35 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zipwhip is a cloud communication platform for businesses. With Zipwhip, businesses send and receive text messages from a computer using their existing internet connection. Zipwhip is an effective way to communicate with…

CometChat

4.5(204 reviews)

Starting at $149 /Month

  • Large Enterprises
  • Medium Business

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst co-workers using mobile phones, desk t…

Text Request leads on user satisfaction with a 4.5-star rating across 190 reviews.

Text Request vs Zipwhip vs CometChat — at a glance

FeatureText RequestZipwhipCometChat
Rating4.5 / 53.9 / 54.5 / 5
Reviews190145204
Starting price$59 /month$35 /Month$149 /Month
Free trial No Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareCloud Communication PlatformsCloud Communication Platforms
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnlineBusiness HoursBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyUSUSGlobal

Key differences between Text Request and Zipwhip

  • Pricing: Text Request starts at $59 /month, while Zipwhip starts at $35 /Month.
  • Free trial: Zipwhip offers a free trial; Text Request does not.
  • User satisfaction: Text Request scores higher with a 4.5-star average.
  • Deployment: Text Request supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zipwhip supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Text Request vs Zipwhip vs CometChat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Text Request - Business Instant Messaging Software
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Talk to an expert
Zipwhip - Cloud Communication Platforms
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Text Request

Best for

Large Enterprises, Medium Business, Small Business

Zipwhip

Best for

Large Enterprises, Medium Business, Small Business

CometChat

Best for simple, cross-platform communication in small to medium businesses.

Choose if
  • You need a straightforward, easy-to-use communication tool for teams under 1000 employees.
  • Your business requires unified voice, text, and data messaging across mobile and desktop devices.
  • You want a sleek interface that supports remote workforce and internal collaboration seamlessly.
Consider alternatives if
  • Your organization demands extensive customization and advanced integration capabilities.
  • You require on-premise deployment or fully transparent, predictable pricing models.

Text Request typically suits Large Enterprises and Medium Business. Zipwhip tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual ... Read More about Text Request

Zipwhip is a cloud communication platform for businesses. With Zipwhip, businesses send and receive text messages from a computer using their existing internet connection. Zipwhip is an ... Read More about Zipwhip

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst ... Read More about CometChat

Entry Level Pricing

  • Starts from $59
  • Starts from $35
  • Starts from $149

Free Trial Availability

  • No free trial
  • Free Trial available
  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

11-500 employees501-1000 employees
Get pricing help
Get pricing help

Software Demo

Demo

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Compare Text Request, Zipwhip and CometChat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $59
        • $35
        • $149

        Pricing Plans

        • Not Available
        • Not Available

        Pricing Page

        Text Request pricing
        Zipwhip pricing
        CometChat pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Text Request vs Zipwhip User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        575

        153

        18

        4

        9

        57

        6

        2

        0

        2

        96

        7

        0

        0

        15

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 759 reviews, with consistently positive feedback.

        What buyers like

        • Versatile messaging solution
        • Secure payment requests
        • Desktop and mobile compatibility

        Common complaints

        • Limited advanced features
        • May require additional integrations
        • User interface could be improved

        Buyer sentiment

        Buyer sentiment is mixed to positive across 67 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Easy SMS communication
        • Tracks engagement metrics
        • Compatible across devices

        Common complaints

        • Limited features beyond SMS
        • Not suitable for complex communication needs
        • May lack advanced integrations

        Buyer sentiment

        Users generally appreciate CometChat's ease of use and cross-platform capabilities but note concerns about pricing transparency and limited advanced features.

        What buyers like

        • Ease of use
        • Cross-platform support
        • Clean user interface

        Common complaints

        • Pricing transparency
        • Limited advanced features

        Pros and Cons

        • Facilitates secure transactions through messaging.

        • User-friendly interface for quick communication.

        • Integrates well with social media platforms.

        • May not scale well for larger organizations.

        • Limited advanced features compared to competitors.

        • Simplifies SMS communication for businesses

        • Tracks engagement metrics effectively

        • Compatible with all devices for ease of use

        • Limited features beyond SMS communication

        • Not suitable for complex communication needs

        • Sleek and simple user interface

        • Supports voice, text messaging, and data transfers

        • Cross-platform compatibility (mobile and desktop)

        • Limited information on advanced features and integrations

        • Pricing details are not fully transparent

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Mathnasium

        Mathnasium

        Nissan

        Nissan

        Farmers Insurance

        Farmers Insurance

        Neighborhood Credit Union

        Neighborhood Credit Union

        No Customers information available.

        Media and Screenshots

        Screenshots

        Group Message

        6 Screenshots

        Product screenshot

        1 Screenshots

        Videos

        video-0

        4 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Text Request or Zipwhip?
        Text Request edges out the other on user ratings (4.5 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Text Request and Zipwhip offer a free trial?
        Zipwhip offers a free trial. Text Request does not.
        What is the starting price of Text Request vs Zipwhip?
        Text Request starts at $59 /month. Zipwhip starts at $35 /Month.
        What are the top alternatives to Text Request?
        Top alternatives to Text Request include Textable, Salesmsg, MOBtexting, MessageDesk, Zipwhip.
        What are the top alternatives to Zipwhip?
        Top alternatives to Zipwhip include CometChat, Podium, MOBtexting, SimpleTexting, Twilio Flex.

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