Teladoc vs OnCall Health Comparison
Teladoc
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly qualified physicians and specialists wh…
OnCall Health
Starting at Contact for pricing
- Individuals
- Large Enterprises
OnCall Health provides a simple solution to manage all of the on-call needs, in one place. Its cloud-based telemedicine platform includes a white label smartphone app and virtual house call scheduling. The medication ref…
OnCall Health leads on user satisfaction with a 4.5-star rating across 131 reviews.
SpotSaaS Analysis
TeladocOnCall Health
The core difference between Teladoc and OnCall Health lies in their focus; Teladoc is ideal for large healthcare providers seeking extensive telemedicine services, while OnCall Health caters to healthcare providers needing integrated on-call and medication management solutions. Teladoc is best for medium to large enterprises requiring a broad network of physicians, whereas OnCall Health suits small to large businesses looking for patient engagement through a customizable app.
- Best for large healthcare providers - Offers access to a wide network of board-certified physicians - Comprehensive telemedicine platform - Features video chat capabilities - Includes prescription refill services - Ideal for acute and chronic care management
- Best for healthcare providers needing integrated solutions - Centralized on-call scheduling functionality - Medication refill tracking included - Offers a white label mobile app - Enhances patient engagement - Suitable for small to large enterprises
Teladoc vs OnCall Health — at a glance
| Feature | Teladoc | OnCall Health |
|---|---|---|
| Rating | 2.2 / 5 | 4.5 / 5 |
| Reviews | 37 | 131 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Large Enterprises, Medium Business |
| Category | Telemedicine Software | Telemedicine Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | — | — |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | HIPAA, GDPR |
| Data residency | US | US |
Key differences between Teladoc and OnCall Health
- Target audience: Teladoc is built for Large Enterprises and Medium Business, while OnCall Health targets Individuals and Large Enterprises.
- User satisfaction: OnCall Health scores higher with a 4.5-star average.
- Deployment: Teladoc supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; OnCall Health supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Teladoc vs OnCall Health — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for large healthcare providers needing broad telemedicine physician access.
- You require access to a wide network of board-certified physicians for acute and chronic care.
- Your organization needs a comprehensive telemedicine platform with video chat and prescription refill features.
- You want multi-device patient access to support telemedicine across mobile and desktop environments.
- You are a small business with limited telemedicine needs and prefer simpler solutions.
- You need transparent, fixed pricing and straightforward onboarding processes.
Best for healthcare providers needing integrated on-call and medication management.
- You require centralized on-call scheduling combined with medication refill tracking.
- Your organization values a white label mobile app for patient engagement.
- You are a healthcare clinic or medical practice with nursing and physician users.
- You are a very small practice or individual practitioner sensitive to unclear pricing.
- Your organization lacks telemedicine or on-call scheduling needs.
Teladoc: Best for large healthcare providers needing broad telemedicine physician access. OnCall Health: Best for healthcare providers needing integrated on-call and medication management.
Description | Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly ... Read More about Teladoc | OnCall Health provides a simple solution to manage all of the on-call needs, in one place. Its cloud-based telemedicine platform includes a white label smartphone app and virtual house call ... Read More about OnCall Health |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.8/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | Small BusinessLarge Enterprises |
Get pricing help | Get pricing help |
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How do Teladoc and OnCall Health Compare on Features?
Total Features | 5 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Teladoc and OnCall Health on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Teladoc User Reviews & Rating Comparison
User Ratings | 2.2 (based on 37 reviews) | 4.5 (based on 131 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall buyer sentiment is mixed to negative, with concerns about usability and pricing transparency. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate the convenience and accountability features but note the need for clearer pricing and integration details. What buyers like
Common complaints
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Pros and Cons |
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Media and Screenshots
Screenshots | No screenshots available. |  4 Screenshots |
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Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Teladoc or OnCall Health?
- OnCall Health edges out the other on user ratings (4.5 vs 2.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Teladoc and OnCall Health offer a free trial?
- Neither Teladoc nor OnCall Health currently lists a free trial.
- What is the starting price of Teladoc vs OnCall Health?
- Teladoc starts at Contact for pricing. OnCall Health starts at Contact for pricing.
- What are the top alternatives to Teladoc?
- Top alternatives to Teladoc include Spruce, Teledentix, Certintell, eVisit, AnywhereCare.
- What are the top alternatives to OnCall Health?
- Top alternatives to OnCall Health include Spruce, AnywhereCare, CloudVisit Telemedicine, Mend, Healimpilo.