TeamViewer vs ConnectWise Control Comparison
TeamViewer
Starting at $9 /month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
TeamViewer is an essential tool for all small business owners and members of large organizations. It allows you to directly access a remote desktop, as well as computer programs. TeamViewer allows you to enter a password…
ConnectWise Control
Starting at $33 /month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…
ConnectWise Control leads on user satisfaction with a 4.5-star rating across 3,817 reviews.
SpotSaaS Analysis
TeamViewerConnectWise Control
The core difference between TeamViewer and ConnectWise Control lies in TeamViewer's emphasis on simplicity and cross-platform compatibility, making it ideal for users seeking straightforward remote access solutions. In contrast, ConnectWise Control caters to IT teams that prioritize advanced features and security, making it suitable for organizations that require robust remote support capabilities.
- Best for simple, reliable remote access - Ideal for IT support, remote work solutions, and education - Supports cross-platform compatibility - Suitable for companies with 10-500 employees - Easy-to-use interface - Cost-effective at $9
- Best for secure, feature-rich remote support - Ideal for IT Services and Managed Service Providers - Offers advanced tools like file transfer and multi-monitor viewing - Strong focus on security with encryption and user authentication - Suitable for companies with 10-500 employees - Priced at $33
TeamViewer vs ConnectWise Control — at a glance
| Feature | TeamViewer | ConnectWise Control |
|---|---|---|
| Rating | 3.9 / 5 | 4.5 / 5 |
| Reviews | 12,204 | 3,817 |
| Starting price | $9 /month | $33 /month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Remote Access Software | Remote Access Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | Business Hours | Business Hours, Online |
| Certifications | SOC 2, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR |
| Data residency | Global | Global |
Key differences between TeamViewer and ConnectWise Control
- Pricing: TeamViewer starts at $9 /month, while ConnectWise Control starts at $33 /month.
- User satisfaction: ConnectWise Control scores higher with a 4.5-star average.
- Deployment: TeamViewer supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; ConnectWise Control supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
TeamViewer vs ConnectWise Control — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for simple, reliable remote access and IT support across platforms.
- You need an easy-to-use remote access tool for IT support or remote work.
- Your team requires cross-platform compatibility including Windows, macOS, Linux, iOS, and Android.
- You want robust security with end-to-end encryption and multi-factor authentication.
- You require extensive customization or advanced remote access features.
- You need uninterrupted commercial use without risk of mistaken bans for personal use.
Best for IT teams needing secure, feature-rich remote support with flexible workflows.
- You require advanced remote support tools like file transfer and multi-monitor viewing.
- Your team values strong security with encryption and user authentication.
- You want seamless browser-based access without installing client software.
- Your organization depends heavily on telephone-based support channels.
- You need a very simple, minimal remote access tool with low learning curve.
TeamViewer: Best for simple, reliable remote access and IT support across platforms. ConnectWise Control: Best for IT teams needing secure, feature-rich remote support with flexible workflows.
Description | TeamViewer is an essential tool for all small business owners and members of large organizations. It allows you to directly access a remote desktop, as well as computer programs. TeamViewer ... Read More about TeamViewer | ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 8.9/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 10-500 employeesLarge enterprises | 10-500 employeesMedium to Large Enterprises |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Smooth Remote Access: With TeamViewer, you can easily connect to devices from anywhere in the world, allowing your team to troubleshoot issues or collaborate in real-time without geographical constraints.
- Security Features: Your data is protected with end-to-end encryption and multi-factor authentication, keeping sensitive information secure during remote sessions.
- Cross-Platform Compatibility: Whether you're on Windows, macOS, Linux, iOS, or Android, TeamViewer has you covered. This flexibility means that your team can work together regardless of the devices they use.
- Smooth Remote Support: With ConnectWise Control, you can easily provide remote assistance to your team and clients, resolving technical issues quickly without on-site visits. Your IT team can improve productivity and reduce downtime.
- Advanced Security Features: We understand that security is important. ConnectWise Control uses advanced encryption and user authentication measures, giving you confidence while accessing sensitive data remotely.
- User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, letting your team focus on problem-solving rather than working through complex software.
Best fit
- 10 to 500 employees
- IT support, remote work solutions, education, healthcare, and manufacturing
- IT support technicians, remote support agents, system administrators, and educators
- 10 to 500 employees
- IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
- Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers
Reasons buyers look elsewhere
- Pricing exceeds budget for solo users and small teams needing only basic remote access — competitors like Chrome Remote Desktop and AnyDesk cost less
- Lag and connection drops during sessions push users to alternatives with faster, more stable performance for critical work
- Teams with strict compliance requirements (HIPAA, SOC 2) switch to alternatives offering end-to-end encryption and on-premises data storage
- Pricing runs 20–40% higher than competitors like TeamViewer or AnyDesk, making it less attractive for small teams or cost-conscious buyers
- Interface requires more clicks than competitors to complete common tasks like remote session setup or ticket logging
- Organizations in healthcare or finance need compliance features (HIPAA, PCI-DSS) that ConnectWise Control doesn't address natively
Software Demo
Demo |
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How do TeamViewer and ConnectWise Control Compare on Features?
Total Features | 8 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare TeamViewer and ConnectWise Control on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | — | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
TeamViewer User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate TeamViewer's ease of use, reliability, and free personal use, though some express frustration over mistaken commercial use bans and limited advanced features. What buyers like
Common complaints
| Buyer sentiment Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Siemens  Coca-Cola  Airbus | No Customers information available. |
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Media and Screenshots
Screenshots |  13 Screenshots |  12 Screenshots |
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Videos |  4 Videos |  3 Videos |
Top Alternatives to TeamViewer and ConnectWise Control in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, TeamViewer or ConnectWise Control?
- ConnectWise Control edges out the other on user ratings (4.5 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do TeamViewer and ConnectWise Control offer a free trial?
- Yes, both TeamViewer and ConnectWise Control offer a free trial.
- What is the starting price of TeamViewer vs ConnectWise Control?
- TeamViewer starts at $9 /month. ConnectWise Control starts at $33 /month.
- What are the top alternatives to TeamViewer?
- Top alternatives to TeamViewer include GoToMyPC, RemotePC, VNC Connect, RemoteToPC, AnyDesk.
- What are the top alternatives to ConnectWise Control?
- Top alternatives to ConnectWise Control include Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer.