TalkDesk vs Bright Pattern vs Aspect Via vs Nextiva - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	TalkDesk (2962) Get Quote Get Quote	Bright Pattern (95) Get Quote Get Quote	Aspect Via (10) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable ... Read More	The Bright Pattern call center software solution offers a simple, easy-to-use interface that provides you with the functionality needed to handle all of your day to day business needs. ... Read More	The Aspect Via Platform is an integrated call center software solution that automates and simplifies all call center business processes. Aspect Via is specifically designed to address the ... Read More
Entry Level Pricing	Starts from $85 , monthly	Not Available	Not Available
Free Trial Availability	No free trial	No free trial	No free trial
Spotsaas Score	9.8/10	9.2/10	7.7/10
User Ratings	4.4 (3656)	4.5 (79)	4.3 (16)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo

How do TalkDesk, Bright Pattern, Aspect Via and Nextiva Compare on Features?

Total Features	10 Features	10 Features	5 Features
Unique Features
	Get Quote	Get Quote	Get Quote

What Do TalkDesk, Bright Pattern, Aspect Via and Nextiva Cost?

Pricing Option
Starting From	$85 , monthly	Not Available	Not Available
Pricing Plans	CX Cloud Professional $85 /user/month Get Started Cx Cloud Essentials $85 /user/month Get Started CX Cloud Elevate $115 /user/month Get Started Browse all pricing plans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get Quote	Get Quote	Get Quote

TalkDesk vs Bright Pattern vs Aspect Via User Reviews & Rating Comparison

User Ratings	4.4 (based on 3656 reviews)	4.5 (based on 79 reviews)	4.3 (based on 16 reviews)
Rating Distribution	Excellent 2055 Very Good 718 Good 137 Poor 20 Terible 32	Excellent 80 Very Good 8 Good 6 Poor 1 Terible 0	Excellent 5 Very Good 4 Good 1 Poor 0 Terible 0
Expert's Review generated by AI	Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off ...Read more	Bright Pattern stands out as a powerful omnichannel platform solution, praised for its user-friendly interface and seamless setup process. Customers appreciate the excellent support provided, ...Read more	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of TalkDesk Streamlined service delivery and improved customer experience by providing crucial context details instantly. User-friendly interface with easy access and customization in reporting. Quick and responsive technical support. Effective monitoring of team performance and call metrics. Newcomers may find the rich features overwhelming without proper guidance. Limited advanced functionality due to a restricted selection in the Marketplace.	Pros and Cons of Bright Pattern User-friendly program with easy setup and quick issue resolution by the support team. Excellent support during and post-implementation, with a high level of investment and attention to detail. Fantastic call center telephony system with a variety of options for managing customer contacts. Great automation potential in voice and chat scenarios, offering high flexibility and control. Limited integrations and customizations, making it complex for newcomers without adequate support. Limited selection in the Marketplace for additional apps and connectors, hindering access to advanced functionalities.	Pros and Cons of Aspect Via
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	IBM Peloton Stitch Fix	Hitachi Canary melco	No Customers information available.

Media and Screenshots

Screenshots	5 Screenshots	1 Screenshots	3 Screenshots
Videos	3 Videos	3 Videos	3 Videos

Alternatives

Alternatives	Nextiva 4.4 Zendesk Talk 4.3 HoduCC 3.8	Nextiva 4.4 FIVE CRM XCALLY	Nextiva 4.4 TalkDesk 4.4 XCALLY

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither TalkDesk nor Bright Pattern offers a free trial.

TalkDesk is designed for Large Enterprises, Medium Business and Small Business.

Bright Pattern is designed for Large Enterprises, Medium Business and Small Business.

The starting price of TalkDesk begins at $85/user/month when monthly, while pricing details for Bright Pattern are unavailable.

Some top alternatives to TalkDesk includes Nextiva, Zendesk Talk, HoduCC, Call Center Studio, ClickDesk, Aircall, Dialpad Contact Center, VoxDesk, LeadDesk and Freshdesk Contact Center (Formerly Freshcaller).

Some top alternatives to Bright Pattern includes Nextiva, FIVE CRM, XCALLY, HoduCC, Call Center Studio, Truly, Genesys PureEngage, Vonage Contact Center, Genesys PureConnect, RingCentral Contact Center and Whelp.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

TalkDesk vs Bright Pattern vs Aspect Via vs Nextiva - Which Tool Fits Your Business?

TalkDesk

Bright Pattern

Aspect Via

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do TalkDesk, Bright Pattern, Aspect Via and Nextiva Compare on Features?

Total Features

Unique Features

What Do TalkDesk, Bright Pattern, Aspect Via and Nextiva Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

TalkDesk vs Bright Pattern vs Aspect Via User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of TalkDesk

Pros and Cons of Bright Pattern

Pros and Cons of Aspect Via

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure