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SurveySparrow vs Centiment Comparison

Last updated:

SurveySparrow

4.5(2,274 reviews)

Starting at $19 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a great application for developers…

Centiment

4.9(187 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Centiment is software that allows small businesses and individuals to collect, organize, and instantly view feedback from anyone in their organization or from their customers. Using Instagram's API Centiment now allow us…

Centiment leads on user satisfaction with a 4.9-star rating across 187 reviews.

SurveySparrow vs Centiment — at a glance

FeatureSurveySparrowCentiment
Rating4.5 / 54.9 / 5
Reviews2,274187
Starting price$19 /MonthContact for pricing
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2, GDPR
Data residencyGlobalUS

Key differences between SurveySparrow and Centiment

  • Pricing: SurveySparrow starts at $19 /Month. Centiment pricing is not publicly listed.
  • Free trial: SurveySparrow offers a free trial; Centiment does not.
  • Target audience: SurveySparrow is built for Freelancers / Consultants and Large Enterprises, while Centiment targets Large Enterprises and Medium Business.
  • User satisfaction: Centiment scores higher with a 4.9-star average.
  • Deployment: SurveySparrow supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Centiment supports SaaS/Web/Cloud.

SurveySparrow vs Centiment — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveySparrow - Survey/ User Feedback Software
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Talk to an expert
Centiment - Survey/ User Feedback Software
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Biggest differences

Start here before you go deeper into features.

SurveySparrow

Best for easy, real-time feedback surveys embedded in websites and Windows apps.

Choose if
  • You need simple, quick survey creation with low setup complexity.
  • Your team includes product managers, customer experience, or marketing professionals.
  • You want surveys that run seamlessly inside public websites or Windows applications.
Consider alternatives if
  • You require highly customized, enterprise-grade survey workflows and advanced analytics.
  • Your team needs offline survey capabilities or transparent, detailed pricing information.

Centiment

Best for

Large Enterprises, Medium Business, Small Business

SurveySparrow typically suits Freelancers / Consultants and Large Enterprises. Centiment tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a ... Read More about SurveySparrow

Centiment is software that allows small businesses and individuals to collect, organize, and instantly view feedback from anyone in their organization or from their customers. Using ... Read More about Centiment

Entry Level Pricing

  • Starts from $19
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.4/10

8.4/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Centiment has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do SurveySparrow and Centiment Compare on Features?

Total Features

28 Features

11 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare SurveySparrow and Centiment on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $19
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      SurveySparrow pricing
      Centiment pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      SurveySparrow User Reviews & Rating Comparison

      User Ratings

      4.5

      (based on 2274 reviews)

      4.9

      (based on 187 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlighting ease of use and real-time feedback capabilities with some concerns about advanced features and pricing transparency.

      What buyers like

      • Ease of use
      • Real-time feedback
      • Integration with Windows applications

      Common complaints

      • Limited advanced customization
      • Pricing transparency

      Buyer sentiment

      Buyer sentiment is very strong across 187 reviews, with consistently positive feedback.

      What buyers like

      • Instant feedback collection
      • User-friendly interface
      • Utilizes Instagram API

      Common complaints

      • Limited to Instagram users
      • Less suitable for large enterprises
      • Basic analytics features

      Pros and Cons

      • Easy to create and embed surveys in websites and Windows applications

      • Real-time feedback collection

      • Cross-platform compatibility with popular Windows platforms

      • Limited information on advanced customization options

      • Potential lack of enterprise-grade features

      • Centiment's integration with Instagram allows for effortless feedback collection.

      • The user-friendly interface makes it accessible for all users.

      • It efficiently organizes feedback for easy analysis.

      • Limited to feedback from Instagram users.

      • May not scale well for larger organizations.

      List of Customers

      Customers

      Mphasis

      Mphasis

      Deloitte Digital

      Deloitte Digital

      Godrej

      Godrej

      Walmart

      Walmart

      Stanford University

      Stanford University

      BMW

      BMW

      Media and Screenshots

      Screenshots

      Conditional Formatting

      8 Screenshots

      No screenshots available.

      Videos

      video-0

      6 Videos

      No videos available.

      Top Alternatives to SurveySparrow and Centiment in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveySparrow or Centiment?
      Centiment edges out the other on user ratings (4.9 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SurveySparrow and Centiment offer a free trial?
      SurveySparrow offers a free trial. Centiment does not.
      What is the starting price of SurveySparrow vs Centiment?
      SurveySparrow starts at $19 /Month. Centiment starts at Contact for pricing.
      What are the top alternatives to SurveySparrow?
      Top alternatives to SurveySparrow include SurveyMonkey, QuestionPro, SurveyNuts, QuestionScout, Qualtrics Core XM.
      What are the top alternatives to Centiment?
      Top alternatives to Centiment include SmartSurvey, QuestionPro, SurveySparrow, Feedbacks, Couchsurvey.

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