SurveySparrow vs ArcGIS Survey123 Comparison
SurveySparrow
Starting at $19 /Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a great application for developers…
ArcGIS Survey123
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Survey123 is an easy-to-use survey and feedback software that helps create, manage and share custom forms. This makes it possible to gather meaningful public input on a wide variety of topics from capturing ideas about p…
SurveySparrow leads on user satisfaction with a 4.5-star rating across 2,274 reviews.
SurveySparrow vs ArcGIS Survey123 — at a glance
| Feature | SurveySparrow | ArcGIS Survey123 |
|---|---|---|
| Rating | 4.5 / 5 | 4.3 / 5 |
| Reviews | 2,274 | 77 |
| Starting price | $19 /Month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | — |
| Support modes | 24/7 (Live rep), Online | Online |
| Certifications | SOC 2, GDPR | — |
| Data residency | Global | US |
Key differences between SurveySparrow and ArcGIS Survey123
- Pricing: SurveySparrow starts at $19 /Month. ArcGIS Survey123 pricing is not publicly listed.
- Free trial: SurveySparrow offers a free trial; ArcGIS Survey123 does not.
- Target audience: SurveySparrow is built for Freelancers / Consultants and Large Enterprises, while ArcGIS Survey123 targets Large Enterprises and Medium Business.
- User satisfaction: SurveySparrow scores higher with a 4.5-star average.
- Deployment: SurveySparrow supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ArcGIS Survey123 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
SurveySparrow vs ArcGIS Survey123 — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for easy, real-time feedback surveys embedded in websites and Windows apps.
- You need simple, quick survey creation with low setup complexity.
- Your team includes product managers, customer experience, or marketing professionals.
- You want surveys that run seamlessly inside public websites or Windows applications.
- You require highly customized, enterprise-grade survey workflows and advanced analytics.
- Your team needs offline survey capabilities or transparent, detailed pricing information.
Large Enterprises, Medium Business, Small Business
SurveySparrow typically suits Freelancers / Consultants and Large Enterprises. ArcGIS Survey123 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a ... Read More about SurveySparrow | Survey123 is an easy-to-use survey and feedback software that helps create, manage and share custom forms. This makes it possible to gather meaningful public input on a wide variety of ... Read More about ArcGIS Survey123 |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 9.4/10 | 8.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do SurveySparrow and ArcGIS Survey123 Compare on Features?
Total Features | 28 Features | 15 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SurveySparrow and ArcGIS Survey123 on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
SurveySparrow User Reviews & Rating Comparison
User Ratings | 4.5 (based on 2274 reviews) | 4.3 (based on 77 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlighting ease of use and real-time feedback capabilities with some concerns about advanced features and pricing transparency. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 77 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers |  Mphasis  Deloitte Digital  Godrej | No Customers information available. |
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Media and Screenshots
Screenshots |  8 Screenshots | No screenshots available. |
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Videos |  6 Videos |  4 Videos |
Top Alternatives to SurveySparrow and ArcGIS Survey123 in 2026
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SurveySparrow or ArcGIS Survey123?
- SurveySparrow edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SurveySparrow and ArcGIS Survey123 offer a free trial?
- SurveySparrow offers a free trial. ArcGIS Survey123 does not.
- What is the starting price of SurveySparrow vs ArcGIS Survey123?
- SurveySparrow starts at $19 /Month. ArcGIS Survey123 starts at Contact for pricing.
- What are the top alternatives to SurveySparrow?
- Top alternatives to SurveySparrow include SurveyMonkey, QuestionPro, SurveyNuts, QuestionScout, Qualtrics Core XM.
- What are the top alternatives to ArcGIS Survey123?
- Top alternatives to ArcGIS Survey123 include SurveyMonkey, Checkbox Survey, SmartSurvey, QuestionPro, SurveyMethods.