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SurveyRock vs UserLoop Comparison

Last updated:

SurveyRock

4.3(103 reviews)

Starting at $13 /Month

  • Large Enterprises
  • Medium Business

SurveyRock is a complete survey and user feedback package that includes everything user needs to create, manage, and deliver awesome online surveys. SurveyRock is better than any web survey tool or visual questionnaire b…

UserLoop

Starting at $29 /Month

  • Large Enterprises
  • Medium Business

UserLoop is the ecommerce survey platform that accelerates growth by providing customer feedback for every stage of the funnel. Integrate strategic marketing driven by user understanding with numerous survey formats acce…

SurveyRock leads on user satisfaction with a 4.3-star rating across 103 reviews.

SurveyRock vs UserLoop — at a glance

FeatureSurveyRockUserLoop
Rating4.3 / 5
Reviews103
Starting price$13 /Month$29 /Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
Certifications
Data residencyGlobalUS

Key differences between SurveyRock and UserLoop

  • Pricing: SurveyRock starts at $13 /Month, while UserLoop starts at $29 /Month.
  • Deployment: SurveyRock supports SaaS/Web/Cloud; UserLoop supports SaaS/Web/Cloud.

SurveyRock vs UserLoop — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyRock - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
UserLoop - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

SurveyRock

Best for

Large Enterprises, Medium Business, Small Business

UserLoop

Best for

Large Enterprises, Medium Business, Small Business

SurveyRock typically suits Large Enterprises and Medium Business. UserLoop tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveyRock is a complete survey and user feedback package that includes everything user needs to create, manage, and deliver awesome online surveys. SurveyRock is better than any web survey ... Read More about SurveyRock

UserLoop is the ecommerce survey platform that accelerates growth by providing customer feedback for every stage of the funnel. Integrate strategic marketing driven by user understanding ... Read More about UserLoop

Entry Level Pricing

  • Starts from $13 , Billed Yearly
  • Starts from $29

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.3/10

8.0/10

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

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How do SurveyRock and UserLoop Compare on Features?

Total Features

12 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare SurveyRock and UserLoop on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $13 , Billed Yearly
      • $29

      Pricing Plans

      • Basic

        • Number of surveys : Unlimited

        • Questions per survey : 15

        • Responses per survey : 125

        Show more +

      • Premium

        • Includes features of Basic plan, plus

        • Questions per survey : Unlimited

        • Responses per survey : Unlimited

        Show more +

      • Business

        • Includes features of Premium plan, plus

        • Advanced survey logic

        • Custom variables

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      SurveyRock pricing
      UserLoop pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      SurveyRock User Reviews & Rating Comparison

      User Ratings

      4.3

      (based on 103 reviews)

      No reviews available for the product

      Rating Distribution

      0

      0

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 103 reviews, with strong overall satisfaction.

      What buyers like

      • Quick survey creation
      • User-friendly interface
      • Customizable templates

      Common complaints

      • Limited advanced analytics
      • Basic reporting features
      • No offline capabilities

      What buyers like

      • Ecommerce-focused surveys
      • Multiple survey formats
      • Strategic marketing integration

      Common complaints

      • Limited advanced analytics
      • May require technical setup
      • Pricing can be high

      Pros and Cons

      • Fast setup allows users to create surveys in minutes.

      • Customizable templates cater to diverse survey needs.

      • User-friendly interface ensures ease of use for all staff.

      • May not support complex survey logic.

      • Limited integration options with other tools.

      • Ecommerce focus ensures relevant insights.

      • Variety of survey formats enhances engagement.

      • Integration with marketing strategies boosts effectiveness.

      • Limited analytics may not meet all needs.

      • Technical setup may be required for advanced features.

      List of Customers

      Customers

      Hilton

      Hilton

      Unilever

      Unilever

      Kodak

      Kodak

      No Customers information available.

      Media and Screenshots

      Screenshots

      Design Survey screenshot

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to SurveyRock and UserLoop in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveyRock or UserLoop?
      SurveyRock edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SurveyRock and UserLoop offer a free trial?
      Neither SurveyRock nor UserLoop currently lists a free trial.
      What is the starting price of SurveyRock vs UserLoop?
      SurveyRock starts at $13 /Month. UserLoop starts at $29 /Month.
      What are the top alternatives to SurveyRock?
      Top alternatives to SurveyRock include SurveyMonkey, QuestionPro, SurveySparrow, GetFeedback, Surveyface.
      What are the top alternatives to UserLoop?
      Top alternatives to UserLoop include SurveyMonkey, SurveySparrow, GetFeedback, Couchsurvey, SurveyRock.

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