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SurveyRock vs QuestionStar Comparison

Last updated:

SurveyRock

4.3(103 reviews)

Starting at $13 /Month

  • Large Enterprises
  • Medium Business

SurveyRock is a complete survey and user feedback package that includes everything user needs to create, manage, and deliver awesome online surveys. SurveyRock is better than any web survey tool or visual questionnaire b…

QuestionStar

4.4(53 reviews)

Starting at Contact for pricing

  • Individuals
  • Freelancers / Consultants

The QuestionStar survey software platform enables users to design and distribute online surveys to collect rich, real-time feedback from a variety of user groups. The software is designed to help companies gather critica…

QuestionStar leads on user satisfaction with a 4.4-star rating across 53 reviews.

SurveyRock vs QuestionStar — at a glance

FeatureSurveyRockQuestionStar
Rating4.3 / 54.4 / 5
Reviews10353
Starting price$13 /MonthContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Freelancers / Consultants, Large Enterprises
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
Certifications
Data residencyGlobalUS

Key differences between SurveyRock and QuestionStar

  • Pricing: SurveyRock starts at $13 /Month. QuestionStar pricing is not publicly listed.
  • Target audience: SurveyRock is built for Large Enterprises and Medium Business, while QuestionStar targets Individuals and Freelancers / Consultants.
  • User satisfaction: QuestionStar scores higher with a 4.4-star average.
  • Deployment: SurveyRock supports SaaS/Web/Cloud; QuestionStar supports SaaS/Web/Cloud.

SurveyRock vs QuestionStar — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyRock - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
QuestionStar - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

SurveyRock

Best for

Large Enterprises, Medium Business, Small Business

QuestionStar

Best for

Individuals, Freelancers / Consultants, Large Enterprises

SurveyRock typically suits Large Enterprises and Medium Business. QuestionStar tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveyRock is a complete survey and user feedback package that includes everything user needs to create, manage, and deliver awesome online surveys. SurveyRock is better than any web survey ... Read More about SurveyRock

The QuestionStar survey software platform enables users to design and distribute online surveys to collect rich, real-time feedback from a variety of user groups. The software is designed ... Read More about QuestionStar

Entry Level Pricing

  • Starts from $13 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.3/10

8.5/10

User Ratings

Based on verified Spotsaas reviews

4.4

(53)
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Software Demo

Demo

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How do SurveyRock and QuestionStar Compare on Features?

Total Features

12 Features

13 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare SurveyRock and QuestionStar on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $13 , Billed Yearly
      • Not Available

      Pricing Plans

      • Basic

        • Number of surveys : Unlimited

        • Questions per survey : 15

        • Responses per survey : 125

        Show more +

      • Premium

        • Includes features of Basic plan, plus

        • Questions per survey : Unlimited

        • Responses per survey : Unlimited

        Show more +

      • Business

        • Includes features of Premium plan, plus

        • Advanced survey logic

        • Custom variables

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      SurveyRock pricing
      QuestionStar pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      SurveyRock User Reviews & Rating Comparison

      User Ratings

      4.3

      (based on 103 reviews)

      4.4

      (based on 53 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 103 reviews, with strong overall satisfaction.

      What buyers like

      • Quick survey creation
      • User-friendly interface
      • Customizable templates

      Common complaints

      • Limited advanced analytics
      • Basic reporting features
      • No offline capabilities

      Buyer sentiment

      Buyer sentiment is positive across 53 reviews, with strong overall satisfaction.

      What buyers like

      • Rich feedback collection
      • Customizable survey design
      • Long-standing reputation

      Common complaints

      • Can be complex for beginners
      • Limited free features
      • Requires subscription for full access

      Pros and Cons

      • Fast setup allows users to create surveys in minutes.

      • Customizable templates cater to diverse survey needs.

      • User-friendly interface ensures ease of use for all staff.

      • May not support complex survey logic.

      • Limited integration options with other tools.

      • Rich feedback collection helps drive business decisions.

      • Customizable design allows for tailored surveys.

      • Long-standing reputation adds credibility.

      • Complexity may overwhelm new users.

      • Limited features available without a subscription.

      List of Customers

      Customers

      Hilton

      Hilton

      Unilever

      Unilever

      Kodak

      Kodak

      No Customers information available.

      Media and Screenshots

      Screenshots

      Design Survey screenshot

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to SurveyRock and QuestionStar in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveyRock or QuestionStar?
      QuestionStar edges out the other on user ratings (4.4 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SurveyRock and QuestionStar offer a free trial?
      Neither SurveyRock nor QuestionStar currently lists a free trial.
      What is the starting price of SurveyRock vs QuestionStar?
      SurveyRock starts at $13 /Month. QuestionStar starts at Contact for pricing.
      What are the top alternatives to SurveyRock?
      Top alternatives to SurveyRock include SurveyMonkey, QuestionPro, SurveySparrow, GetFeedback, Surveyface.
      What are the top alternatives to QuestionStar?
      Top alternatives to QuestionStar include SurveyMonkey, QuestionPro, SurveySparrow, QuestionScout, Alchemer.

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