NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

SurveyRock vs GetFeedback Comparison

Last updated:

SurveyRock

4.3(103 reviews)

Starting at $13 /Month

  • Large Enterprises
  • Medium Business

SurveyRock is a complete survey and user feedback package that includes everything user needs to create, manage, and deliver awesome online surveys. SurveyRock is better than any web survey tool or visual questionnaire b…

GetFeedback

4.5(390 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

GetFeedback is online survey and user feedback software that empowers to conduct online surveys, provide customer support, earn research and community grants. The results are compiled into graphic reports that can be imm…

GetFeedback leads on user satisfaction with a 4.5-star rating across 390 reviews.

SurveyRock vs GetFeedback — at a glance

FeatureSurveyRockGetFeedback
Rating4.3 / 54.5 / 5
Reviews103390
Starting price$13 /MonthContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPR
Data residencyGlobalUS

Key differences between SurveyRock and GetFeedback

  • Pricing: SurveyRock starts at $13 /Month. GetFeedback pricing is not publicly listed.
  • Free trial: GetFeedback offers a free trial; SurveyRock does not.
  • Target audience: SurveyRock is built for Large Enterprises and Medium Business, while GetFeedback targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: GetFeedback scores higher with a 4.5-star average.
  • Deployment: SurveyRock supports SaaS/Web/Cloud; GetFeedback supports SaaS/Web/Cloud.

SurveyRock vs GetFeedback — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyRock - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
GetFeedback - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

SurveyRock

Best for

Large Enterprises, Medium Business, Small Business

GetFeedback

Best for simple, remote-friendly surveys with quick graphic reporting.

Choose if
  • You need an intuitive tool for customer experience or educational research.
  • You want fast generation of downloadable graphic reports for easy sharing.
  • Your team values a streamlined setup suitable for remote and diverse environments.
Consider alternatives if
  • You require highly technical survey customization beyond basic features.
  • Your organization depends on extensive integrations with other enterprise software.

SurveyRock typically suits Large Enterprises and Medium Business. GetFeedback tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveyRock is a complete survey and user feedback package that includes everything user needs to create, manage, and deliver awesome online surveys. SurveyRock is better than any web survey ... Read More about SurveyRock

GetFeedback is online survey and user feedback software that empowers to conduct online surveys, provide customer support, earn research and community grants. The results are compiled into ... Read More about GetFeedback

Entry Level Pricing

  • Starts from $13 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.3/10

9.1/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do SurveyRock and GetFeedback Compare on Features?

Total Features

12 Features

15 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare SurveyRock and GetFeedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $13 , Billed Yearly
      • Not Available

      Pricing Plans

      • Basic

        • Number of surveys : Unlimited

        • Questions per survey : 15

        • Responses per survey : 125

        Show more +

      • Premium

        • Includes features of Basic plan, plus

        • Questions per survey : Unlimited

        • Responses per survey : Unlimited

        Show more +

      • Business

        • Includes features of Premium plan, plus

        • Advanced survey logic

        • Custom variables

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      SurveyRock pricing
      GetFeedback pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      SurveyRock User Reviews & Rating Comparison

      User Ratings

      4.3

      (based on 103 reviews)

      4.5

      (based on 390 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 103 reviews, with strong overall satisfaction.

      What buyers like

      • Quick survey creation
      • User-friendly interface
      • Customizable templates

      Common complaints

      • Limited advanced analytics
      • Basic reporting features
      • No offline capabilities

      Buyer sentiment

      Users generally appreciate the platform's ease of use and quick reporting capabilities but note concerns about pricing transparency and advanced features.

      What buyers like

      • Ease of use
      • Reporting and visualization
      • Support for remote research

      Common complaints

      • Pricing transparency
      • Limited advanced customization

      Pros and Cons

      • Fast setup allows users to create surveys in minutes.

      • Customizable templates cater to diverse survey needs.

      • User-friendly interface ensures ease of use for all staff.

      • May not support complex survey logic.

      • Limited integration options with other tools.

      • Intuitive and simple user interface

      • Ability to generate graphic reports quickly

      • Suitable for remote and diverse educational environments

      • Lack of publicly available pricing details

      • Limited information on advanced customization features

      List of Customers

      Customers

      Hilton

      Hilton

      Unilever

      Unilever

      Kodak

      Kodak

      Toyota

      Toyota

      Carrefour

      Carrefour

      Honeywell

      Honeywell

      Media and Screenshots

      Screenshots

      Design Survey screenshot

      3 Screenshots

      GetFeedback screenshot

      8 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      5 Videos

      Top Alternatives to SurveyRock and GetFeedback in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveyRock or GetFeedback?
      GetFeedback edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SurveyRock and GetFeedback offer a free trial?
      GetFeedback offers a free trial. SurveyRock does not.
      What is the starting price of SurveyRock vs GetFeedback?
      SurveyRock starts at $13 /Month. GetFeedback starts at Contact for pricing.
      What are the top alternatives to SurveyRock?
      Top alternatives to SurveyRock include SurveyMonkey, QuestionPro, SurveySparrow, GetFeedback, Surveyface.
      What are the top alternatives to GetFeedback?
      Top alternatives to GetFeedback include SurveyMonkey, QuestionPro, SurveySparrow, Key Survey Software, KwikSurveys.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.