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SurveyMonkey vs ngSurvey Comparison

Last updated:

SurveyMonkey

4.1(28,818 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…

ngSurvey

4.3(31 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

ngSurvey—Online Survey/ Feedback/ Polling Software is a web-based application for collecting, analyzing and reporting on survey data. Its features include multiple question types, questionnaire and question set publishin…

ngSurvey leads on user satisfaction with a 4.3-star rating across 31 reviews.

SurveyMonkey vs ngSurvey — at a glance

FeatureSurveyMonkeyngSurvey
Rating4.1 / 54.3 / 5
Reviews28,81831
Starting price$25 /User/MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Installed - Windows
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR
Data residencyGlobalUS

Key differences between SurveyMonkey and ngSurvey

  • Pricing: SurveyMonkey starts at $25 /User/Month. ngSurvey pricing is not publicly listed.
  • Target audience: SurveyMonkey is built for Freelancers / Consultants and Large Enterprises, while ngSurvey targets Large Enterprises and Medium Business.
  • User satisfaction: ngSurvey scores higher with a 4.3-star average.
  • Deployment: SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ngSurvey supports SaaS/Web/Cloud, Installed - Windows.

SurveyMonkey vs ngSurvey — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyMonkey - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
ngSurvey - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

SurveyMonkey

Best for easy, customizable surveys in market and employee research.

Choose if
  • You need a simple, user-friendly tool to create and customize surveys quickly.
  • Your team requires multiple distribution methods like embedding surveys or emailing links.
  • You represent marketing, HR, or customer experience teams in small to large companies.
Consider alternatives if
  • You require advanced analytics and deep data reporting beyond basic plans.
  • Your organization needs tight integration with specialized or niche enterprise software.

ngSurvey

Best for

Large Enterprises, Medium Business, Small Business

SurveyMonkey typically suits Freelancers / Consultants and Large Enterprises. ngSurvey tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey

ngSurvey—Online Survey/ Feedback/ Polling Software is a web-based application for collecting, analyzing and reporting on survey data. Its features include multiple question types, ... Read More about ngSurvey

Entry Level Pricing

  • Starts from $25
  • Not Available

Free Trial Availability

Spotsaas Score

What's this? ↗

9.8/10

8.3/10

User Ratings

Based on verified Spotsaas reviews

4.3

(31)

Best Company Size

Small BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

ngSurvey has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do SurveyMonkey and ngSurvey Compare on Features?

Total Features

16 Features

13 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare SurveyMonkey and ngSurvey on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      SurveyMonkey pricing
      ngSurvey pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      SurveyMonkey User Reviews & Rating Comparison

      User Ratings

      4.1

      (based on 28818 reviews)

      4.3

      (based on 31 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity.

      What buyers like

      • Ease of use
      • Survey customization
      • Distribution options

      Common complaints

      • Pricing complexity
      • Limited advanced analytics

      Buyer sentiment

      Buyer sentiment is positive across 31 reviews, with strong overall satisfaction.

      What buyers like

      • Web-based application
      • Multiple question types
      • Rich graphics and statistics

      Common complaints

      • May require technical knowledge
      • Can be overwhelming for beginners
      • Limited free version

      Pros and Cons

      • Easy to create and customize surveys

      • Multiple distribution options including embedding and email

      • Widely recognized and trusted platform with extensive user base

      • Limited advanced analytics in basic plans

      • Pricing can be unclear due to quotation-based options

      • Offers a wide variety of question types to suit diverse survey needs.

      • Rich graphics and statistics enhance data presentation.

      • API allows for seamless integration with other applications.

      • May be too complex for users without technical skills.

      • The learning curve can be steep for new users.

      List of Customers

      Customers

      Cisco

      Cisco

      Box

      Box

      intuit

      intuit

      No Customers information available.

      Media and Screenshots

      Screenshots

      SurveyMonkey screenshot

      5 Screenshots

      NGSurvey screenshot

      2 Screenshots

      Videos

      video-0

      6 Videos

      No videos available.

      Top Alternatives to SurveyMonkey and ngSurvey in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveyMonkey or ngSurvey?
      ngSurvey edges out the other on user ratings (4.3 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SurveyMonkey and ngSurvey offer a free trial?
      Yes, both SurveyMonkey and ngSurvey offer a free trial.
      What is the starting price of SurveyMonkey vs ngSurvey?
      SurveyMonkey starts at $25 /User/Month. ngSurvey starts at Contact for pricing.
      What are the top alternatives to SurveyMonkey?
      Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.
      What are the top alternatives to ngSurvey?
      Top alternatives to ngSurvey include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, SurveyNuts.

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