SurveyMonkey vs GetFeedback Comparison
SurveyMonkey
Starting at $25 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…
GetFeedback
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
GetFeedback is online survey and user feedback software that empowers to conduct online surveys, provide customer support, earn research and community grants. The results are compiled into graphic reports that can be imm…
GetFeedback leads on user satisfaction with a 4.5-star rating across 390 reviews.
SurveyMonkey vs GetFeedback — at a glance
| Feature | SurveyMonkey | GetFeedback |
|---|---|---|
| Rating | 4.1 / 5 | 4.5 / 5 |
| Reviews | 28,818 | 390 |
| Starting price | $25 /User/Month | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, GDPR |
| Data residency | Global | US |
Key differences between SurveyMonkey and GetFeedback
- Pricing: SurveyMonkey starts at $25 /User/Month. GetFeedback pricing is not publicly listed.
- User satisfaction: GetFeedback scores higher with a 4.5-star average.
- Deployment: SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; GetFeedback supports SaaS/Web/Cloud.
SurveyMonkey vs GetFeedback — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for easy, customizable surveys in market and employee research.
- You need a simple, user-friendly tool to create and customize surveys quickly.
- Your team requires multiple distribution methods like embedding surveys or emailing links.
- You represent marketing, HR, or customer experience teams in small to large companies.
- You require advanced analytics and deep data reporting beyond basic plans.
- Your organization needs tight integration with specialized or niche enterprise software.
Best for simple, remote-friendly surveys with quick graphic reporting.
- You need an intuitive tool for customer experience or educational research.
- You want fast generation of downloadable graphic reports for easy sharing.
- Your team values a streamlined setup suitable for remote and diverse environments.
- You require highly technical survey customization beyond basic features.
- Your organization depends on extensive integrations with other enterprise software.
SurveyMonkey: Best for easy, customizable surveys in market and employee research. GetFeedback: Best for simple, remote-friendly surveys with quick graphic reporting.
Description | SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey | GetFeedback is online survey and user feedback software that empowers to conduct online surveys, provide customer support, earn research and community grants. The results are compiled into ... Read More about GetFeedback |
|---|---|---|
Entry Level Pricing |
|
|
Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 9.1/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessLarge Enterprises | Small BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do SurveyMonkey and GetFeedback Compare on Features?
Total Features | 16 Features | 15 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SurveyMonkey and GetFeedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Starting From |
|
|
Pricing Plans |
|
|
Pricing Page |  |  |
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
SurveyMonkey User Reviews & Rating Comparison
User Ratings | 4.1 (based on 28818 reviews) | 4.5 (based on 390 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate the platform's ease of use and quick reporting capabilities but note concerns about pricing transparency and advanced features. What buyers like
Common complaints
|
Pros and Cons |
|
|
List of Customers
Customers |  Cisco  Box  intuit |  Toyota  Carrefour  Honeywell |
|---|
Media and Screenshots
Screenshots |  5 Screenshots |  8 Screenshots |
|---|---|---|
Videos |  6 Videos |  5 Videos |
Top Alternatives to SurveyMonkey and GetFeedback in 2026
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SurveyMonkey or GetFeedback?
- GetFeedback edges out the other on user ratings (4.5 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SurveyMonkey and GetFeedback offer a free trial?
- Yes, both SurveyMonkey and GetFeedback offer a free trial.
- What is the starting price of SurveyMonkey vs GetFeedback?
- SurveyMonkey starts at $25 /User/Month. GetFeedback starts at Contact for pricing.
- What are the top alternatives to SurveyMonkey?
- Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.
- What are the top alternatives to GetFeedback?
- Top alternatives to GetFeedback include SurveyMonkey, QuestionPro, SurveySparrow, Key Survey Software, KwikSurveys.