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SurveyMonkey vs Alium Comparison

Last updated:

SurveyMonkey

5.0(23 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user n…

Alium

4.8(50 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Alium is a customer experience enhancing software helping businesses to improve customer loyalty and satisfaction by applying modern digital strategies. Users can collect customer feedback, get context-based insights, an…

SurveyMonkey leads on user satisfaction with a 5.0-star rating across 23 reviews.

SurveyMonkey vs Alium — at a glance

FeatureSurveyMonkeyAlium
Rating5.0 / 54.8 / 5
Reviews2350
Starting price$25 /User/MonthContact for pricing
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR
Data residencyGlobalUS

Key differences between SurveyMonkey and Alium

  • Pricing: SurveyMonkey starts at $25 /User/Month. Alium pricing is not publicly listed.
  • Free trial: SurveyMonkey offers a free trial; Alium does not.
  • Target audience: SurveyMonkey is built for Freelancers / Consultants and Large Enterprises, while Alium targets Large Enterprises and Medium Business.
  • User satisfaction: SurveyMonkey scores higher with a 5.0-star average.
  • Deployment: SurveyMonkey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Alium supports SaaS/Web/Cloud.

SurveyMonkey vs Alium — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyMonkey - Survey/ User Feedback Software
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Alium - Survey/ User Feedback Software
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Free PDF comparison

Download this SurveyMonkey vs Alium comparison

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Biggest differences

Start here before you go deeper into features.

SurveyMonkey

Best for easy, customizable surveys in market and employee research.

Choose if
  • You need a simple, user-friendly tool to create and customize surveys quickly.
  • Your team requires multiple distribution methods like embedding surveys or emailing links.
  • You represent marketing, HR, or customer experience teams in small to large companies.
Consider alternatives if
  • You require advanced analytics and deep data reporting beyond basic plans.
  • Your organization needs tight integration with specialized or niche enterprise software.

Alium

Best for

Large Enterprises, Medium Business, Small Business

SurveyMonkey typically suits Freelancers / Consultants and Large Enterprises. Alium tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or ... Read More about SurveyMonkey

Alium is a customer experience enhancing software helping businesses to improve customer loyalty and satisfaction by applying modern digital strategies. Users can collect customer feedback, ... Read More about Alium

Entry Level Pricing

  • Starts from $25
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.8/10

8.0/10

User Ratings

Based on verified Spotsaas reviews

4.8

(50)

Best Company Size

Small BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Alium has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How big is your team?

We tailor recommendations to companies your size.

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How do SurveyMonkey and Alium Compare on Features?

Total Features

16 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare SurveyMonkey and Alium on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      SurveyMonkey pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      SurveyMonkey User Reviews & Rating Comparison

      User Ratings

      4.8

      (based on 50 reviews)

      Rating Distribution

      23

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate SurveyMonkey’s ease of use and flexibility but note limitations in advanced features and pricing clarity.

      What buyers like

      • Ease of use
      • Survey customization
      • Distribution options

      Common complaints

      • Pricing complexity
      • Limited advanced analytics

      Buyer sentiment

      Buyer sentiment is very strong across 50 reviews, with consistently positive feedback.

      What buyers like

      • Context-based insights
      • Offline feedback collection
      • User journey monitoring

      Common complaints

      • Limited to survey feedback
      • Mobile app may lack features
      • Requires internet for full functionality

      Pros and Cons

      • Easy to create and customize surveys

      • Multiple distribution options including embedding and email

      • Widely recognized and trusted platform with extensive user base

      • Limited advanced analytics in basic plans

      • Pricing can be unclear due to quotation-based options

      • Robust feedback collection capabilities

      • Real-time insights for decision-making

      • User-friendly mobile app for offline access

      • May require training for advanced features

      • Limited customization options

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used SurveyMonkey or Alium? Tell buyers what actually differs.

      List of Customers

      Customers

      Cisco

      Cisco

      Box

      Box

      intuit

      intuit

      No Customers information available.

      Media and Screenshots

      Screenshots

      SurveyMonkey screenshot

      5 Screenshots

      Alium : Dashboard screenshot

      3 Screenshots

      Videos

      video-0

      6 Videos

      No videos available.

      Top Alternatives to SurveyMonkey and Alium in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveyMonkey or Alium?
      SurveyMonkey edges out the other on user ratings (5.0 vs 4.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SurveyMonkey and Alium offer a free trial?
      SurveyMonkey offers a free trial. Alium does not.
      What is the starting price of SurveyMonkey vs Alium?
      SurveyMonkey starts at $25 /User/Month. Alium starts at Contact for pricing.
      What are the top alternatives to SurveyMonkey?
      Top alternatives to SurveyMonkey include Checkbox Survey, SmartSurvey, QuestionPro, SurveySparrow, Qualtrics Core XM.
      What are the top alternatives to Alium?
      Top alternatives to Alium include QuestionPro, SurveySparrow, easyfeedback, Cognito Forms, Liveform.