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SurveyLab vs SoluCX Comparison

Last updated:

SurveyLab

4.8(38 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyLab is a survey and NPS platform for market researchers, HR teams, and customer experience managers who need to run ongoing measurement programs across diverse project types. Its drag-and-drop builder supports a wi…

SoluCX

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing the tools required to obtain data…

SurveyLab leads on user satisfaction with a 4.8-star rating across 38 reviews.

Spotsaas Analysis

SurveyLabSoluCX

SurveyLab focuses on simple survey creation for NPS measurement, making it ideal for small to medium businesses seeking quick feedback solutions. In contrast, SoluCX is tailored for businesses of all sizes that need robust real-time analytics and lead management capabilities.

- Best for small to medium businesses - Simple, intuitive survey creation - Drag-and-drop question types - Multi-channel customer response collection - Ideal for measuring NPS - Quick feedback solutions

- Best for small businesses and large enterprises - Real-time sales lead capture - End-to-end lifecycle management - Comprehensive lead tracking - Real-time analytics for sales opportunities - Risk identification for sales teams

SurveyLab vs SoluCX — at a glance

FeatureSurveyLabSoluCX
Rating4.8 / 5—
Reviews38—
Starting priceContact for pricingContact for pricing
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
Certifications—GDPR
Data residencyUSUS

Key differences between SurveyLab and SoluCX

  • Free trial: SurveyLab offers a free trial; SoluCX does not.
  • Target audience: SurveyLab is built for Freelancers / Consultants and Large Enterprises, while SoluCX targets Large Enterprises and Medium Business.
  • Deployment: SurveyLab supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SoluCX supports SaaS/Web/Cloud.

SurveyLab vs SoluCX — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyLab
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SoluCX - NPS Software
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SurveyLab vs SoluCX: Biggest differences

Start here before you go deeper into features.

SurveyLab

Best for small to medium businesses measuring NPS with simple, intuitive surveys.

Choose if
  • You need quick, easy survey creation with drag-and-drop question types.
  • Your team values multi-channel customer response collection for broader feedback.
  • You want clear, tailored dashboards focused on NPS and customer satisfaction metrics.
Consider alternatives if
  • Your enterprise requires extensive integrations and advanced analytics capabilities.
  • You need highly customizable survey workflows or faster, more responsive UI performance.

SoluCX

Best for real-time sales lead capture and end-to-end lifecycle management.

Choose if
  • You need real-time analytics to identify sales opportunities and risks.
  • Your sales team requires comprehensive lead lifecycle tracking and management.
  • You want data-driven lead distribution to optimize sales workflows.
Consider alternatives if
  • You lack a structured sales team focused on lead lifecycle processes.
  • You require transparent pricing and extensive user feedback before purchase.

SurveyLab: Best for small to medium businesses measuring NPS with simple, intuitive surveys. SoluCX: Best for real-time sales lead capture and end-to-end lifecycle management.

Description

SurveyLab is a survey and NPS platform for market researchers, HR teams, and customer experience managers who need to run ongoing measurement programs across diverse project types. Its ... Read More about SurveyLab

SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing ... Read More about SoluCX

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

Not Available

8.7/10

User Ratings

Based on verified Spotsaas reviews

4.82

(38)

Best Company Size

Small BusinessMedium Business
Small BusinessLarge Enterprises
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Software Demo

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How do SurveyLab and SoluCX Compare on Features?

Total Features

11 Features

14 Features

Unique Features

No unique features

No unique features

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Compare SurveyLab and SoluCX on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      SurveyLab pricing

      Pricing information not available

      SurveyLab vs SoluCX: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      SurveyLab vs SoluCX Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      —
      ✗ No

      GDPR

      —
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      SurveyLab User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      32

      6

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise SurveyLab for its ease of use, flexible survey distribution, and strong customer support, though some note performance and navigation issues.

      What buyers like

      • Ease of use
      • Multi-channel response collection
      • Customer support responsiveness

      Common complaints

      • Slow loading times
      • Complex navigation

      Buyer sentiment

      Limited review data with a perfect rating but insufficient feedback to gauge broader buyer sentiment.

      What buyers like

      • Real-time lead tracking
      • Lead lifecycle management
      • Sales data analytics

      Common complaints

      • Lack of pricing transparency
      • Limited user reviews

      Pros and Cons

      • Intuitive and easy-to-use interface for quick survey creation

      • Multiple channels for gathering customer responses

      • Responsive and helpful customer support

      • Sluggish loading times reported by some users

      • Limited payment options for certain services like sampling

      • Real-time lead capture and tracking

      • Comprehensive lead lifecycle management

      • Data-driven lead distribution

      • Pricing is quotation based and not publicly available

      • Limited user reviews and feedback

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used SurveyLab or SoluCX? Tell buyers what actually differs.

      SurveyLab and SoluCX Customers

      Customers

      No Customers information available.

      Makro

      Makro

      Swift

      Swift

      Magalu

      Magalu

      Media and Screenshots

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to SurveyLab and SoluCX in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveyLab or SoluCX?
      SurveyLab edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do SurveyLab and SoluCX offer a free trial?
      SurveyLab offers a free trial. SoluCX does not.
      What is the starting price of SurveyLab vs SoluCX?
      SurveyLab starts at Contact for pricing. SoluCX starts at Contact for pricing.
      What are the top alternatives to SurveyLab?
      Top alternatives to SurveyLab include ProProfs Survey Maker, SurveyLegend, GrowthScore, Promoter Ninja, Customer.guru.
      What are the top alternatives to SoluCX?
      Top alternatives to SoluCX include SmileBack, Emojics, YesInsights, Promoter Ninja, GrowthScore.