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Surveyface vs Centiment Comparison

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Surveyface

4.6(73 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

SurveyFace is a survey/user feedback software. It provides secure and flexible way to manage customer feedback for free. SurveyFace is light weight software to collect customer feedback through surveys, polls, and questi…

Centiment

4.9(187 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Centiment is software that allows small businesses and individuals to collect, organize, and instantly view feedback from anyone in their organization or from their customers. Using Instagram's API Centiment now allow us…

Centiment leads on user satisfaction with a 4.9-star rating across 187 reviews.

Surveyface vs Centiment — at a glance

FeatureSurveyfaceCentiment
Rating4.6 / 54.9 / 5
Reviews73187
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API—Available
Support modesOnlineBusiness Hours, Online
Certifications——
Data residencyGlobalUS

Key differences between Surveyface and Centiment

  • User satisfaction: Centiment scores higher with a 4.9-star average.
  • Deployment: Surveyface supports SaaS/Web/Cloud; Centiment supports SaaS/Web/Cloud.

Surveyface vs Centiment — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Surveyface - Survey/ User Feedback Software
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Centiment - Survey/ User Feedback Software
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Surveyface vs Centiment: Biggest differences

Start here before you go deeper into features.

Surveyface

Best for

Large Enterprises, Medium Business, Small Business

Centiment

Best for

Large Enterprises, Medium Business, Small Business

Surveyface typically suits Large Enterprises and Medium Business. Centiment tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveyFace is a survey/user feedback software. It provides secure and flexible way to manage customer feedback for free. SurveyFace is light weight software to collect customer feedback ... Read More about Surveyface

Centiment is software that allows small businesses and individuals to collect, organize, and instantly view feedback from anyone in their organization or from their customers. Using ... Read More about Centiment

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.1/10

8.4/10

User Ratings

Based on verified Spotsaas reviews

4.6

(73)
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How do Surveyface and Centiment Compare on Features?

Total Features

11 Features

11 Features

Unique Features

No unique features

No unique features

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Compare Surveyface and Centiment on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Centiment pricing

      Surveyface vs Centiment: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Surveyface vs Centiment Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      Surveyface User Reviews & Rating Comparison

      User Ratings

      4.6

      (based on 73 reviews)

      4.9

      (based on 187 reviews)

      Rating Distribution

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      0

      0

      0

      0

      0

      0

      0

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      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 73 reviews, with consistently positive feedback.

      What buyers like

      • Lightweight software
      • Flexible feedback management
      • Incentive options for participants

      Common complaints

      • Limited advanced features
      • Basic reporting capabilities
      • Not suitable for large-scale surveys

      Buyer sentiment

      Buyer sentiment is very strong across 187 reviews, with consistently positive feedback.

      What buyers like

      • Instant feedback collection
      • User-friendly interface
      • Utilizes Instagram API

      Common complaints

      • Limited to Instagram users
      • Less suitable for large enterprises
      • Basic analytics features

      Pros and Cons

      • Offers a free solution for feedback collection.

      • Lightweight and easy to use.

      • Provides incentives to encourage participation.

      • Advanced features are not available.

      • Reporting capabilities are quite basic.

      • Centiment's integration with Instagram allows for effortless feedback collection.

      • The user-friendly interface makes it accessible for all users.

      • It efficiently organizes feedback for easy analysis.

      • Limited to feedback from Instagram users.

      • May not scale well for larger organizations.

      Used Surveyface or Centiment? Tell buyers what actually differs.

      Surveyface and Centiment Customers

      Customers

      No Customers information available.

      Walmart

      Walmart

      Stanford University

      Stanford University

      BMW

      BMW

      Top Alternatives to Surveyface and Centiment in 2026

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      Related Blogs and Articles for Survey User Feedback Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Surveyface or Centiment?
      Centiment edges out the other on user ratings (4.9 vs 4.6). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Surveyface and Centiment offer a free trial?
      Neither Surveyface nor Centiment currently lists a free trial.
      What is the starting price of Surveyface vs Centiment?
      Surveyface starts at Contact for pricing. Centiment starts at Contact for pricing.
      What are the top alternatives to Surveyface?
      Top alternatives to Surveyface include SurveyMethods, ArcGIS Survey123, SoGoSurvey, Spark Chart, Snap Surveys.
      What are the top alternatives to Centiment?
      Top alternatives to Centiment include Survicate, Simplesat, QuestionStar, eSurveysPro, SurveyNuts.