NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

SurveyBox vs Centiment Comparison

Last updated:

SurveyBox

4.2(81 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

SurveyBox is an online survey software. It collects feedback and/ or survey responses from a set of respondents based on user criteria. SurveyBox survey software is used to collect social media comments, opinions, and li…

Centiment

4.9(187 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Centiment is software that allows small businesses and individuals to collect, organize, and instantly view feedback from anyone in their organization or from their customers. Using Instagram's API Centiment now allow us…

Centiment leads on user satisfaction with a 4.9-star rating across 187 reviews.

SurveyBox vs Centiment — at a glance

FeatureSurveyBoxCentiment
Rating4.2 / 54.9 / 5
Reviews81187
Starting priceContact for pricingContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
Certifications
Data residencyUSUS

Key differences between SurveyBox and Centiment

  • Free trial: SurveyBox offers a free trial; Centiment does not.
  • User satisfaction: Centiment scores higher with a 4.9-star average.
  • Deployment: SurveyBox supports SaaS/Web/Cloud; Centiment supports SaaS/Web/Cloud.

SurveyBox vs Centiment — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyBox - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
Centiment - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

SurveyBox

Best for

Large Enterprises, Medium Business, Small Business

Centiment

Best for

Large Enterprises, Medium Business, Small Business

SurveyBox typically suits Large Enterprises and Medium Business. Centiment tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveyBox is an online survey software. It collects feedback and/ or survey responses from a set of respondents based on user criteria. SurveyBox survey software is used to collect social ... Read More about SurveyBox

Centiment is software that allows small businesses and individuals to collect, organize, and instantly view feedback from anyone in their organization or from their customers. Using ... Read More about Centiment

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

7.7/10

8.4/10

User Ratings

Based on verified Spotsaas reviews

4.2

(81)
Get pricing help
Get pricing help

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do SurveyBox and Centiment Compare on Features?

Total Features

7 Features

11 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare SurveyBox and Centiment on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Centiment pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      SurveyBox User Reviews & Rating Comparison

      User Ratings

      4.2

      (based on 81 reviews)

      4.9

      (based on 187 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 81 reviews, with strong overall satisfaction.

      What buyers like

      • Customizable surveys
      • Supports multimedia
      • Multiple question types

      Common complaints

      • Can be complex to set up
      • Limited free features
      • May require technical skills

      Buyer sentiment

      Buyer sentiment is very strong across 187 reviews, with consistently positive feedback.

      What buyers like

      • Instant feedback collection
      • User-friendly interface
      • Utilizes Instagram API

      Common complaints

      • Limited to Instagram users
      • Less suitable for large enterprises
      • Basic analytics features

      Pros and Cons

      • Highly customizable, allowing for tailored surveys to meet specific needs.

      • Supports multimedia content, enhancing engagement with respondents.

      • Integration with social media expands feedback collection avenues.

      • Setup can be complicated for non-technical users.

      • Free version may have limited features.

      • Centiment's integration with Instagram allows for effortless feedback collection.

      • The user-friendly interface makes it accessible for all users.

      • It efficiently organizes feedback for easy analysis.

      • Limited to feedback from Instagram users.

      • May not scale well for larger organizations.

      List of Customers

      Customers

      No Customers information available.

      Walmart

      Walmart

      Stanford University

      Stanford University

      BMW

      BMW

      Top Alternatives to SurveyBox and Centiment in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SurveyBox or Centiment?
      Centiment edges out the other on user ratings (4.9 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SurveyBox and Centiment offer a free trial?
      SurveyBox offers a free trial. Centiment does not.
      What is the starting price of SurveyBox vs Centiment?
      SurveyBox starts at Contact for pricing. Centiment starts at Contact for pricing.
      What are the top alternatives to SurveyBox?
      Top alternatives to SurveyBox include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, Couchsurvey.
      What are the top alternatives to Centiment?
      Top alternatives to Centiment include SmartSurvey, QuestionPro, SurveySparrow, Feedbacks, Couchsurvey.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.