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SupportBee vs Zendesk Support vs Wisdom vs Zoho Desk - Which Tool Fits Your Business?

SupportBee - Help Desk Software
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Wisdom - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

SupportBee is a help desk software as a service (SaaS) designed to quickly and easily create and manage an online help desk, support website, knowledge base, or community forum. It includes ... Read More

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Wisdom is the easy-to-use software package that makes office run better. With functionality still lacking in most corporate Help Desk Software, this tool is designed to handle all aspects ... Read More

Entry Level Pricing

  • Starts from $13 , Billed Yearly
  • Starts from $19 , yearly
  • Starts from $89

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

9.2/10

9.2/10

7.4/10

User Ratings

4.2

(31)
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Software Demo

Demo

Wisdom has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

How do SupportBee, Zendesk Support, Wisdom and Zoho Desk Compare on Features?

Total Features

16 Features

29 Features

3 Features

Unique Features

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        What Do SupportBee, Zendesk Support, Wisdom and Zoho Desk Cost?

        Pricing Option

              Starting From

              • $13 , Billed Yearly
              • $19 , yearly
              • $89

              Pricing Plans

              • Startup

                • Unlimited Email Inboxes/Tickets

                • Customer Management

                • Snippets

                Show more +

              • Enterprise

                • Includes features of Startup plan, plus

                • Teams: 3

                • Knowledge Base Software: 3 Sites

                Show more +

              • Support Team

                $25

                /user/month

                • Ticketing system

                • Email

                • Contact form and Web Widget

                Show more +

              • Suite Team

                $69

                /user/month

                • Support Team; plus

                • AI agents

                • Customer and internal knowledge base

                Show more +

              • Suite Professional

                $149

                /user/month

                • Suite Team plus

                • Live and custom analytics

                • Skills-based routing

                Show more +

              • Browse all pricing plans
              • Not Available

              Pricing Page

              supportbee pricingzendesk-support pricingwisdom pricing

              Other Details

              Organization Types supported

              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Not Available
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              SupportBee vs Zendesk Support vs Wisdom User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              1

              Very Good

              2

              Good

              0

              Poor

              0

              Terible

              0

              Excellent

              1493

              Very Good

              214

              Good

              31

              Poor

              7

              Terible

              12

              Excellent

              2

              Very Good

              0

              Good

              0

              Poor

              0

              Terible

              0

              Expert's Review generated by AI

              No Expert ai Review available for the product

              Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more

              No Expert ai Review available for the product

              Pros and Cons

              Pros and Cons of SupportBee

              Pros and Cons of Zendesk Support

              • It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.

              • By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.

              • The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.

              • Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.

              • While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.

              Pros and Cons of Wisdom

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              SupportBee_customers_0

              SupportBee_customers_0

              SupportBee_customers_1

              SupportBee_customers_1

              SupportBee_customers_2

              SupportBee_customers_2

              Uber

              Uber

              Siemens

              Siemens

              Shopify

              Shopify

              No Customers information available.

              Media and Screenshots

              Screenshots

              Comments

              5 Screenshots

              Zendesk

              5 Screenshots

              screenshots

              5 Screenshots

              Videos

              video-0

              2 Videos

              video-0

              2 Videos

              No videos available.

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both SupportBee and Zendesk Support offer a Free Trial.

              SupportBee is designed for Large Enterprises, Medium Business and Small Business.

              Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

              Pricing for SupportBee Starts at $13/User/Month when Billed Yearly whereas for Zendesk Support Starts at $19/user/month when yearly.

              Some top alternatives to SupportBee includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, CRMdesk, ReadyDesk, HelpdeskEddy, Max HelpDesk and BoldDesk.

              Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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