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SugarCRM Survey Rocket vs Alchemer Comparison

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SugarCRM Survey Rocket

4.4(88 reviews)

Starting at $158.25 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SurveyRocket is a survey/user feedback platform that allows users to create surveys in minutes using the drag and drop functionality, then embed that survey to websites using an iFrame, or share the survey link with Emai…

Alchemer

3.2(1,840 reviews)

Starting at $49 /User/Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Alchemer is an online Survey/ User feedback tool that can create and share customized surveys, collect emails and manage the results in an easy-to-use online platform. All users need to access the software is a valid ema…

SugarCRM Survey Rocket leads on user satisfaction with a 4.4-star rating across 88 reviews.

SugarCRM Survey Rocket vs Alchemer — at a glance

FeatureSugarCRM Survey RocketAlchemer
Rating4.4 / 53.2 / 5
Reviews881,840
Starting price$158.25 /Month$49 /User/Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Freelancers / Consultants, Large Enterprises
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR
Data residencyGlobalUS

Key differences between SugarCRM Survey Rocket and Alchemer

  • Pricing: SugarCRM Survey Rocket starts at $158.25 /Month, while Alchemer starts at $49 /User/Month.
  • Target audience: SugarCRM Survey Rocket is built for Large Enterprises and Medium Business, while Alchemer targets Individuals and Freelancers / Consultants.
  • User satisfaction: SugarCRM Survey Rocket scores higher with a 4.4-star average.
  • Deployment: SugarCRM Survey Rocket supports SaaS/Web/Cloud; Alchemer supports SaaS/Web/Cloud.

SugarCRM Survey Rocket vs Alchemer — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SugarCRM Survey Rocket - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
Alchemer - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

SugarCRM Survey Rocket

Best for

Large Enterprises, Medium Business, Small Business

Alchemer

Best for small to medium businesses needing simple, customizable surveys.

Choose if
  • You want an easy-to-use platform for creating and sharing surveys quickly.
  • Your team prefers simple email-based access without complex onboarding.
  • You need straightforward management of survey results without advanced analytics.
Consider alternatives if
  • Your company requires advanced analytics and deep integrations with other tools.
  • You need highly customizable, enterprise-grade workflows and transparent pricing.

SugarCRM Survey Rocket typically suits Large Enterprises and Medium Business. Alchemer tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SurveyRocket is a survey/user feedback platform that allows users to create surveys in minutes using the drag and drop functionality, then embed that survey to websites using an iFrame, or ... Read More about SugarCRM Survey Rocket

Alchemer is an online Survey/ User feedback tool that can create and share customized surveys, collect emails and manage the results in an easy-to-use online platform. All users need to ... Read More about Alchemer

Entry Level Pricing

  • Starts from $158.25 , Billed Yearly
  • Starts from $49

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

8.1/10

9.5/10

User Ratings

Based on verified Spotsaas reviews

4.4

(88)

Best Company Size

Small BusinessMedium Business
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Software Demo

Demo

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How do SugarCRM Survey Rocket and Alchemer Compare on Features?

Total Features

11 Features

17 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare SugarCRM Survey Rocket and Alchemer on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $158.25 , Billed Yearly
      • $49

      Pricing Plans

      • Basic

        • Simple Surveys

        • Unlimited Surveys

        • Unlimited Survey Responses

        Show more +

      • Professional

        • Survey Automation

        • Includes features of Basic plan, Plus

        • Advance Logic

        Show more +

      • Ultimate

        • Survey Master

        • Includes features of Professional plan, Plus

        • Skip Logic

        Show more +

      • Not Available

      Pricing Page

      SugarCRM Survey Rocket pricing
      Alchemer pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      SugarCRM Survey Rocket User Reviews & Rating Comparison

      User Ratings

      4.4

      (based on 88 reviews)

      3.2

      (based on 1840 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 88 reviews, with strong overall satisfaction.

      What buyers like

      • Easy drag-and-drop interface
      • Open source availability
      • Multiple survey hosting

      Common complaints

      • Limited advanced analytics
      • May require technical setup
      • Basic design options

      Buyer sentiment

      User sentiment is mixed with appreciation for ease of use but concerns about feature limitations and pricing clarity.

      What buyers like

      • Ease of use
      • Customizable surveys
      • Simple result management

      Common complaints

      • Limited advanced features
      • Unclear pricing

      Pros and Cons

      • The drag-and-drop interface simplifies survey creation.

      • Being open source allows for extensive customization.

      • Users can easily share surveys via email or embed them.

      • Customization may require technical skills.

      • Limited advanced analytics features.

      • Easy to create and share customized surveys

      • Simple email-based user access

      • User-friendly online platform for managing results

      • Limited advanced features compared to enterprise survey tools

      • Lack of transparent pricing information

      List of Customers

      Customers

      No Customers information available.

      Verizon

      Verizon

      Adobe

      Adobe

      Fedex

      Fedex

      Media and Screenshots

      Screenshots

      No screenshots available.

      NPS Share scaled

      3 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to SugarCRM Survey Rocket and Alchemer in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SugarCRM Survey Rocket or Alchemer?
      SugarCRM Survey Rocket edges out the other on user ratings (4.4 vs 3.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SugarCRM Survey Rocket and Alchemer offer a free trial?
      Yes, both SugarCRM Survey Rocket and Alchemer offer a free trial.
      What is the starting price of SugarCRM Survey Rocket vs Alchemer?
      SugarCRM Survey Rocket starts at $158.25 /Month. Alchemer starts at $49 /User/Month.
      What are the top alternatives to SugarCRM Survey Rocket?
      Top alternatives to SugarCRM Survey Rocket include SurveyMonkey, Checkbox Survey, SmartSurvey, QuestionPro, SurveyMethods.
      What are the top alternatives to Alchemer?
      Top alternatives to Alchemer include Feedier, QuestionPro, SurveySparrow, Enalyzer, Couchsurvey.

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