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Startquestion vs SoluCX vs Zonka Feedback Comparison

Last updated:

Startquestion

4.8(202 reviews)

Starting at $41 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS gives an accurate measure of customer loyalty. Unlike satisfaction studies which indicate how happy user is with what receive from a company, NPS measures how likely to recommend a company to friends and colleagues.…

SoluCX

5.0(1 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing the tools required to obtain data…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

SoluCX leads on user satisfaction with a 5.0-star rating across 1 reviews.

SpotSaaS Analysis

StartquestionSoluCXZonka Feedback

The core difference between Startquestion and SoluCX lies in their primary focus: Startquestion is designed for small to medium businesses seeking straightforward NPS surveys, while SoluCX targets both small businesses and large enterprises with a robust solution for real-time sales lead management. Ideal buyers for Startquestion are those looking for simplicity and ease of use in survey tools, whereas SoluCX is best suited for sales teams needing detailed analytics and lifecycle tracking.

- Best for small to medium businesses - Simple and effective NPS surveys - Easy-to-use, intuitive interface - Quick survey setup - Reliable customer support - Price: $41

- Best for small businesses and large enterprises - Real-time sales lead capture - End-to-end lifecycle management - Real-time analytics for sales opportunities - Comprehensive lead tracking - Price: not listed

Startquestion vs SoluCX vs Zonka Feedback — at a glance

FeatureStartquestionSoluCXZonka Feedback
Rating4.8 / 55.0 / 54.7 / 5
Reviews2021130
Starting price$41 /MonthContact for pricing$24 /Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
CertificationsGDPRGDPRGDPR
Data residencyUSUSGlobal

Key differences between Startquestion and SoluCX

  • Pricing: Startquestion starts at $41 /Month. SoluCX pricing is not publicly listed.
  • Free trial: Startquestion offers a free trial; SoluCX does not.
  • User satisfaction: SoluCX scores higher with a 5.0-star average.
  • Deployment: Startquestion supports SaaS/Web/Cloud; SoluCX supports SaaS/Web/Cloud.

Compare Startquestion vs SoluCX vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Startquestion - NPS Software
Talk to an expert
Talk to an expert
SoluCX - NPS Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Startquestion

Best for small to medium businesses needing simple, effective NPS surveys.

Choose if
  • You want an easy-to-use, intuitive interface for quick survey setup
  • You need reliable customer support and responsive service
  • You require flexible survey options without complex configurations
Consider alternatives if
  • Your organization demands advanced features and extensive customizations
  • You require broad third-party integrations and marketplace apps

SoluCX

Best for real-time sales lead capture and end-to-end lifecycle management.

Choose if
  • You need real-time analytics to identify sales opportunities and risks.
  • Your sales team requires comprehensive lead lifecycle tracking and management.
  • You want data-driven lead distribution to optimize sales workflows.
Consider alternatives if
  • You lack a structured sales team focused on lead lifecycle processes.
  • You require transparent pricing and extensive user feedback before purchase.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

Startquestion: Best for small to medium businesses needing simple, effective NPS surveys. SoluCX: Best for real-time sales lead capture and end-to-end lifecycle management.

Description

NPS gives an accurate measure of customer loyalty. Unlike satisfaction studies which indicate how happy user is with what receive from a company, NPS measures how likely to recommend a ... Read More about Startquestion

SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing ... Read More about SoluCX

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $41 , Billed Yearly
  • Not Available
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.4/10

8.7/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Small BusinessLarge Enterprises
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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How do Startquestion, SoluCX and Zonka Feedback Compare on Features?

Total Features

27 Features

14 Features

28 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Startquestion, SoluCX and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $41 , Billed Yearly
        • Not Available
        • $24 , Billed Yearly

        Pricing Plans

        • Start

          • 50+ survey templates

          • Intuitive interface

          • All question types

          Show more +

        • Business

          • Includes features of Start plan, plus

          • Recurring invitations

          • Company sender email address

          Show more +

        • Team

          • Includes features of Business plan, plus

          • Multiple users

          • Survey collaboration

          Show more +

        • Browse all pricing plans
        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        Startquestion pricing

        Pricing information not available

        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Startquestion vs SoluCX User Reviews & Rating Comparison

        User Ratings

        5

        (based on 1 reviews)

        Rating Distribution

        17

        2

        0

        0

        0

        0

        0

        0

        0

        0

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally express high satisfaction with Startquestion’s ease of use, customer support, and survey flexibility, though some desire more advanced features and integrations.

        What buyers like

        • Ease of use
        • Customer support
        • Survey customization

        Common complaints

        • Limited advanced features
        • Lack of integrations

        Buyer sentiment

        Limited review data with a perfect rating but insufficient feedback to gauge broader buyer sentiment.

        What buyers like

        • Real-time lead tracking
        • Lead lifecycle management
        • Sales data analytics

        Common complaints

        • Lack of pricing transparency
        • Limited user reviews

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Easy to use and intuitive interface

        • Excellent customer service and support

        • Variety of survey options and configurations

        • Limited selection of advanced features and customizations

        • Lack of marketplace apps and connectors for enhanced functionalities

        • Real-time lead capture and tracking

        • Comprehensive lead lifecycle management

        • Data-driven lead distribution

        • Pricing is quotation based and not publicly available

        • Limited user reviews and feedback

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Makro

        Makro

        Swift

        Swift

        Magalu

        Magalu

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Startquestion or SoluCX?
        SoluCX edges out the other on user ratings (5.0 vs 4.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Startquestion and SoluCX offer a free trial?
        Startquestion offers a free trial. SoluCX does not.
        What is the starting price of Startquestion vs SoluCX?
        Startquestion starts at $41 /Month. SoluCX starts at Contact for pricing.
        What are the top alternatives to Startquestion?
        Top alternatives to Startquestion include Zonka Feedback, FeedbackLink, YesInsights, Promoter Ninja, Trustmary.
        What are the top alternatives to SoluCX?
        Top alternatives to SoluCX include Zonka Feedback, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.

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