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Startquestion vs eNPS Comparison

Last updated:

Startquestion

4.8(19 reviews)

Starting at $41 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS gives an accurate measure of customer loyalty. Unlike satisfaction studies which indicate how happy user is with what receive from a company, NPS measures how likely to recommend a company to friends and colleagues.…

eNPS

Starting at $29 /Month

  • Free Trial
  • Individuals
  • Medium Business

NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking from -100 to +100, where -100…

Startquestion leads on user satisfaction with a 4.8-star rating across 19 reviews.

Spotsaas Analysis

StartquestioneNPS

The core difference between Startquestion and eNPS lies in their pricing and specific focus on user experience; Startquestion is priced higher with an emphasis on intuitive setup, while eNPS offers a more budget-friendly option with real-time feedback management. Ideal buyers for Startquestion are small to medium businesses that prioritize ease of use and customer support, whereas eNPS is suited for SMBs looking for straightforward NPS solutions with a focus on immediate feedback.

- Best for small to medium businesses - Simple and effective NPS surveys - Easy-to-use, intuitive interface - Quick survey setup - Reliable customer support - Price: $41

- Best for SMBs with 1-500 employees - Real-time NPS customer feedback management - Straightforward NPS scoring - Easy-to-use feedback collection - Ideal for customer service or success teams - Price: $29

Startquestion vs eNPS — at a glance

FeatureStartquestioneNPS
Rating4.8 / 5—
Reviews19—
Starting price$41 /Month$29 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Medium Business, Small Business
CategoryNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsGDPRGDPR
Data residencyUSUS

Key differences between Startquestion and eNPS

  • Pricing: Startquestion starts at $41 /Month, while eNPS starts at $29 /Month.
  • Target audience: Startquestion is built for Large Enterprises and Medium Business, while eNPS targets Individuals and Medium Business.
  • Deployment: Startquestion supports SaaS/Web/Cloud; eNPS supports SaaS/Web/Cloud.

Startquestion vs eNPS — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Startquestion - NPS Software
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eNPS - NPS Software
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Startquestion vs eNPS: Biggest differences

Start here before you go deeper into features.

Startquestion

Best for small to medium businesses needing simple, effective NPS surveys.

Choose if
  • You want an easy-to-use, intuitive interface for quick survey setup
  • You need reliable customer support and responsive service
  • You require flexible survey options without complex configurations
Consider alternatives if
  • Your organization demands advanced features and extensive customizations
  • You require broad third-party integrations and marketplace apps

eNPS

Best for SMBs needing simple, real-time NPS customer feedback management.

Choose if
  • You are a small or medium business with 1-500 employees seeking straightforward NPS scoring.
  • Your customer service or success teams want easy-to-use, survey-based feedback collection.
  • You need real-time customer rankings from -100 to +100 for quick sentiment insights.
Consider alternatives if
  • You require advanced analytics or detailed customer feedback beyond basic NPS scoring.
  • You are a large enterprise needing complex integrations and scalable, enterprise-grade features.

Startquestion: Best for small to medium businesses needing simple, effective NPS surveys. eNPS: Best for SMBs needing simple, real-time NPS customer feedback management.

Description

NPS gives an accurate measure of customer loyalty. Unlike satisfaction studies which indicate how happy user is with what receive from a company, NPS measures how likely to recommend a ... Read More about Startquestion

NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking ... Read More about eNPS

Entry Level Pricing

  • Starts from $41 , Billed Yearly
  • Starts from $29

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

9.4/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.76

(19)

Best Company Size

Small BusinessMedium Business
1-50 employees51-500 employees
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Software Demo

Demo

No software demo available

eNPS has not given any software demo yet

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How do Startquestion and eNPS Compare on Features?

Total Features

27 Features

11 Features

Unique Features

No unique features

No unique features

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Compare Startquestion and eNPS on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $41 , Billed Yearly
      • $29

      Pricing Plans

      • Start

        • 50+ survey templates

        • Intuitive interface

        • All question types

        Show more +

      • Business

        • Includes features of Start plan, plus

        • Recurring invitations

        • Company sender email address

        Show more +

      • Team

        • Includes features of Business plan, plus

        • Multiple users

        • Survey collaboration

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Startquestion pricing
      eNPS pricing

      Startquestion vs eNPS: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Startquestion vs eNPS Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      —

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Startquestion User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      17

      2

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express high satisfaction with Startquestion’s ease of use, customer support, and survey flexibility, though some desire more advanced features and integrations.

      What buyers like

      • Ease of use
      • Customer support
      • Survey customization

      Common complaints

      • Limited advanced features
      • Lack of integrations

      Buyer sentiment

      Users generally appreciate the straightforward NPS scoring and ease of use, though the small number of reviews limits confidence.

      What buyers like

      • Ease of use
      • Real-time feedback
      • Clear NPS scoring

      Common complaints

      • Limited features
      • Lack of pricing clarity

      Pros and Cons

      • Easy to use and intuitive interface

      • Excellent customer service and support

      • Variety of survey options and configurations

      • Limited selection of advanced features and customizations

      • Lack of marketplace apps and connectors for enhanced functionalities

      • Real-time customer ranking from -100 to +100

      • Simple survey-based feedback collection

      • Effective for small and medium business customer service management

      • Limited advanced features or integrations

      • Small user rating base (only 4 ratings)

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Startquestion or eNPS? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Zoom

      1 Screenshots

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to Startquestion and eNPS in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Startquestion or eNPS?
      Startquestion edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Startquestion and eNPS offer a free trial?
      Yes, both Startquestion and eNPS offer a free trial.
      What is the starting price of Startquestion vs eNPS?
      Startquestion starts at $41 /Month. eNPS starts at $29 /Month.
      What are the top alternatives to Startquestion?
      Top alternatives to Startquestion include Trustmary, Zonka Feedback, SatisMeter, Emojics, SmileBack.
      What are the top alternatives to eNPS?
      Top alternatives to eNPS include SatisMeter, GrowthScore, Promoter Ninja, Startquestion, Trustmary.