Starfish Reviews vs BirdEye Comparison
Starfish Reviews
Starting at $3.99 /Month
- Free Trial
- Freelancers / Consultants
- Medium Business
Starfish Reviews is a reputation management software company. The StarfishReviews software provides businesses and individuals with a next generation reputation improvement platform. This same software also powers the St…
BirdEye
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most accurate, real-time picture of…
BirdEye leads on user satisfaction with a 4.9-star rating across 1,957 reviews.
Starfish Reviews vs BirdEye — at a glance
| Feature | Starfish Reviews | BirdEye |
|---|---|---|
| Rating | 4.6 / 5 | 4.9 / 5 |
| Reviews | 15 | 1,957 |
| Starting price | $3.99 /Month | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Reputation Management Software | Reputation Management Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — |
| Support modes | Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | GDPR | SOC 2, GDPR |
| Data residency | US | Global |
Key differences between Starfish Reviews and BirdEye
- Pricing: Starfish Reviews starts at $3.99 /Month. BirdEye pricing is not publicly listed.
- Target audience: Starfish Reviews is built for Freelancers / Consultants and Medium Business, while BirdEye targets Large Enterprises and Medium Business.
- User satisfaction: BirdEye scores higher with a 4.9-star average.
- Deployment: Starfish Reviews supports SaaS/Web/Cloud; BirdEye supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Starfish Reviews vs BirdEye — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for SMBs seeking responsive reputation management with retention plugins.
- You are a local business or freelancer needing to build or improve online reputation.
- You want a platform with highly responsive customer support and easy ordering.
- You value a plugin that drives passive income and enhances customer retention.
- You require extensive app integrations and advanced customization options.
- You lack dedicated support resources to manage a moderately complex feature set.
Best for local businesses needing strong Google review management and support.
- You run a small to medium local business focused on improving Google reviews.
- Your customer service team requires guided, patient onboarding and support.
- You want a streamlined platform with effective tools for monitoring and responding to reviews.
- You need highly customizable features beyond standard reputation management tools.
- You prefer a self-service platform with minimal onboarding and limited reliance on support.
Starfish Reviews: Best for SMBs seeking responsive reputation management with retention plugins. BirdEye: Best for local businesses needing strong Google review management and support.
Description | Starfish Reviews is a reputation management software company. The StarfishReviews software provides businesses and individuals with a next generation reputation improvement platform. This ... Read More about Starfish Reviews | BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most ... Read More about BirdEye |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.7/10 | 9.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-500 employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Starfish Reviews and BirdEye Compare on Features?
Total Features | 7 Features | 14 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Starfish Reviews and BirdEye on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
Starfish Reviews User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally express high satisfaction with the responsive support and effective reputation management features, though some find the feature set complex initially. What buyers like
Common complaints
| Buyer sentiment Users generally express strong satisfaction with BirdEye's customer support and effectiveness in managing online reputation, though some find the feature set complex and customization limited. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  1 Screenshots |  8 Screenshots |
|---|---|---|
Videos |  2 Videos |  3 Videos |
Top Alternatives to Starfish Reviews and BirdEye in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Starfish Reviews or BirdEye?
- BirdEye edges out the other on user ratings (4.9 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Starfish Reviews and BirdEye offer a free trial?
- Yes, both Starfish Reviews and BirdEye offer a free trial.
- What is the starting price of Starfish Reviews vs BirdEye?
- Starfish Reviews starts at $3.99 /Month. BirdEye starts at Contact for pricing.
- What are the top alternatives to Starfish Reviews?
- Top alternatives to Starfish Reviews include ReviewBuzz, ReviewInc, Trustpilot, ReviewsOnMyWebsite, Review Tool.
- What are the top alternatives to BirdEye?
- Top alternatives to BirdEye include ReviewBuzz, Podium, Reputation Desk, Reputation.com, Trustpilot.