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Splashtop Remote Support vs NinjaOne vs ManageEngine RMM Central Comparison

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Splashtop Remote Support

4.5(44 reviews)

Starting at $25 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Splashtop Remote Support is the premier remote support software for the world's most secure, manageable laptops, desktops and netbooks. Splashtop provides a convenient remote access tool that connects to your computer us…

NinjaOne

4.7(423 reviews)

Starting at $1.50 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform simplifies endpoint…

ManageEngine RMM Central

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

RMM Central offers a powerful, cost-effective solution for MSPs to manage and monitor multiple client networks from a single console. The intuitive solution helps automate routine tasks and gain complete control over cli…

NinjaOne leads on user satisfaction with a 4.7-star rating across 423 reviews.

Splashtop Remote Support vs NinjaOne vs ManageEngine RMM Central — at a glance

FeatureSplashtop Remote SupportNinjaOneManageEngine RMM Central
Rating4.5 / 54.7 / 5
Reviews44423
Starting price$25 /Month$1.50 /user/monthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryRemote Access SoftwareRemote Monitoring and Management SoftwareRemote Monitoring and Management Software
Integrations11+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Installed - Windows
APIAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online, 24/7 (Live rep)
CertificationsSOC 2, HIPAA, GDPRSOC 2, GDPR
Data residencyGlobalGlobal

Key differences between Splashtop Remote Support and NinjaOne

  • Pricing: Splashtop Remote Support starts at $25 /Month, while NinjaOne starts at $1.50 /user/month.
  • User satisfaction: NinjaOne scores higher with a 4.7-star average.
  • Deployment: Splashtop Remote Support supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; NinjaOne supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Splashtop Remote Support vs NinjaOne vs ManageEngine RMM Central — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

Splashtop Remote Support

Best for secure, fast remote support in small to mid-sized IT teams.

Choose if
  • You need quick, easy setup with minimal configuration effort.
  • Your priority is robust security including encryption and multi-factor authentication.
  • You require low-latency remote access for resource-intensive tasks.
Consider alternatives if
  • Your organization demands complex, highly customizable enterprise workflows.
  • You need extensive integrations with legacy or non-standard systems.

NinjaOne

Best for scalable, automated endpoint management in SMB and MSP environments.

Choose if
  • You need streamlined endpoint and IT infrastructure management from one dashboard.
  • You want effective automation to reduce manual IT workload and increase productivity.
  • You value free, unlimited onboarding, training, and customer support.
Consider alternatives if
  • Your environment relies heavily on Linux infrastructure requiring deep platform support.
  • You require extensive integrations with a wide variety of third-party software.

ManageEngine RMM Central

Best for

Large Enterprises, Medium Business, Small Business

Splashtop Remote Support: Best for secure, fast remote support in small to mid-sized IT teams. NinjaOne: Best for scalable, automated endpoint management in SMB and MSP environments.

Description

Splashtop Remote Support is the premier remote support software for the world's most secure, manageable laptops, desktops and netbooks. Splashtop provides a convenient remote access tool ... Read More about Splashtop Remote Support

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native ... Read More about NinjaOne

RMM Central offers a powerful, cost-effective solution for MSPs to manage and monitor multiple client networks from a single console. The intuitive solution helps automate routine tasks and ... Read More about ManageEngine RMM Central

Entry Level Pricing

  • Starts from $25
  • Starts from $1.50 , monthly
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.0/10

Not Available

Not Available

User Ratings

Based on verified Spotsaas reviews

4.5

(44)

Best Company Size

1-50 employees51-500 employees
1-500 employeesMedium Business
Get pricing help
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Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Splashtop Remote Support

  • Easy Remote Access: With Splashtop Remote Support, your IT team can connect to devices anytime, anywhere, allowing smooth troubleshooting and support. This means less downtime and faster resolutions, ultimately improving productivity.
  • Improved Security Measures: Data security is a top concern. Splashtop uses strong encryption protocols and multi-factor authentication to protect sensitive information accessed remotely.
  • User-Friendly Interface: The platform's intuitive design is one of its key features. Even those who aren't tech-savvy can work through the platform easily, reducing the learning curve for staff and allowing for quick onboarding of new team members.

NinjaOne

  • Streamlined IT Management: Manage all end-user devices, servers, and infrastructure from a single pane of glass, eliminating the need for multiple tools and providing a unified view of your entire IT infrastructure.
  • Automated Solutions: Automate routine and complex tasks, such as software patching, OS and third-party updates, custom scripting, and more, reducing manual workload and human error.
  • Proactive Monitoring & Alerting: Using real-time data and alerting, NinjaOne lets users detect and address potential issues before they affect operations, reducing downtime and improving overall productivity.
Best fit

Best fit

Splashtop Remote Support

  • 1-500 employees
  • IT Support, Managed Service Providers (MSPs), Healthcare, Education, Financial Services, Software Development, Consulting
  • IT Managers, Help Desk Technicians, System Administrators, Technical Support Specialists, Network Administrators

NinjaOne

  • 1 to 500 employees
  • IT Services, Managed Service Providers (MSPs), Healthcare, Education, and Small to Medium-sized Enterprises (SMEs)
  • IT Managers, Systems Administrators, Help Desk Technicians, and Network Administrators
Watchouts

Reasons buyers look elsewhere

Splashtop Remote Support

  • Users may seek alternatives due to pricing concerns, especially if their needs can be met by more budget-friendly solutions without compromising on essential remote support features.
  • Some organizations might require advanced security features or compliance certifications that Splashtop Remote Support does not offer, prompting a search for more robust solutions.
  • Businesses with specific integration needs may find that alternatives provide better compatibility with their existing software and systems, enhancing overall workflow efficiency.

NinjaOne

  • Users may seek alternatives due to specific feature gaps in NinjaOne, such as advanced reporting capabilities or integration with niche applications that are crucial for their IT management needs.
  • Cost considerations often drive users to explore alternatives, particularly if they find more affordable solutions that still meet their requirements without compromising on essential functionality.
  • Some organizations might require greater customization options that allow for tailored workflows and processes, which may not be fully supported by NinjaOne’s more standardized approach.

Software Demo

Demo

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How do Splashtop Remote Support, NinjaOne and ManageEngine RMM Central Compare on Features?

Total Features

7 Features

44 Features

13 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Splashtop Remote Support, NinjaOne and ManageEngine RMM Central on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $25
        • $1.50 , monthly
        • Not Available

        Pricing Plans

        • Not Available
        • NinjaOne

          $1.50

          /user/month

          • Deploy agents monitor endpoints and automate maintenance

          • Cross-platform device control

          • Cloud and local backup add-ons available

          Show more +

        • Not Available

        Pricing Page

        Splashtop Remote Support pricing
        NinjaOne pricing
        ManageEngine RMM Central pricing

        Other Details

        Organization Types supported

        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Not Available
        Get help choosing
        Try for Free

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Splashtop Remote Support vs NinjaOne User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        85

        6

        1

        1

        2

        850

        108

        5

        0

        4

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally express strong satisfaction with Splashtop Remote Support’s ease of use, security, and performance, highlighting it as a cost-effective and reliable remote access solution.

        What buyers like

        • Ease of configuration and setup
        • Security features
        • Fast and stable performance

        Common complaints

        • Limited advanced enterprise features
        • Pricing transparency

        Buyer sentiment

        Overall, users express high satisfaction with NinjaOne’s ease of use, automation capabilities, and customer support, while noting some challenges with Linux support and update reliability.

        What buyers like

        • Ease of use
        • Automation and task streamlining
        • Customer support and onboarding

        Common complaints

        • Limited Linux support
        • Issues with software updates and deployments

        No expert review available for this product

        Pros and Cons

        • Ease of configuration and quick setup

        • Robust security with encryption and multi-factor authentication

        • Stable and fast remote access performance with low latency

        • Limited information on advanced enterprise features

        • Potentially less suitable for very large enterprises with complex needs

        • Streamlined endpoint and IT infrastructure management from a single dashboard

        • Effective automation of routine and complex IT tasks reducing manual workload

        • Proactive real-time monitoring and alerting to minimize downtime

        • Steep learning curve for mastering the platform’s comprehensive features

        • Limited Linux resource support restricting full platform utilization

        No pros or cons available for this product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        No Customers information available.

        SiriusXM

        SiriusXM

        Nissan

        Nissan

        Time

        Time

        Riomed

        Riomed

        Cambrian Technologies

        Cambrian Technologies

        Media and Screenshots

        Screenshots

        Splashtop Remote Support screenshot

        3 Screenshots

        Review Patching Dashboard - NinjaOne

        4 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        5 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Splashtop Remote Support or NinjaOne?
        NinjaOne edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Splashtop Remote Support and NinjaOne offer a free trial?
        Yes, both Splashtop Remote Support and NinjaOne offer a free trial.
        What is the starting price of Splashtop Remote Support vs NinjaOne?
        Splashtop Remote Support starts at $25 /Month. NinjaOne starts at $1.50 /user/month.
        What are the top alternatives to Splashtop Remote Support?
        Top alternatives to Splashtop Remote Support include Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, BeyondTrust Remote Support.
        What are the top alternatives to NinjaOne?
        Top alternatives to NinjaOne include ManageEngine RMM Central, SolarWinds RMM, Naverisk RMM & PSA, Studio Ninja, Panorama9.

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