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Compare Spiceworks Help Desk vs LogMeIn Rescue

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Overview

Description

Spiceworks Help Desk is an IT asset management and help desk solution that seamlessly integrates with existing technology, providing with end-to-end visibility into the network. The ... Read More

LogMeIn Rescue provides everything you need to conveniently and securely access, control and help solve your users computers from anywhere. This intutive user interface allows you to ... Read More

Free Trial Availability
  • No free trial
Spotsaas Score

8.7/10

9.1/10

User Ratings
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Software Demo

Demo

Features

Total Features

12 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available
          Pricing Pagespiceworks-help-desk pricinglogmein-rescue pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          16

          Very Good

          14

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          99

          Very Good

          29

          Good

          4

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          LogMeIn Rescue by GoTo has garnered significant praise for its unattended remote connection feature, lauded as a must-have for IT professionals. Users appreciate the Rescue Lens app for accessing ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Efficient unattended remote connection for troubleshooting, enhancing user experience.

          • Intuitive interface and ease of use, suitable for users of varying technical backgrounds.

          • Seamless integration with admin tools, simplifying remote access and support tasks.

          • Enables quick connections and file transfers, improving troubleshooting efficiency.

          • Occasional connectivity issues, especially with slower internet speeds, impacting user experience.

          • Setup process can be time-consuming for less tech-savvy users, requiring additional guidance.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Motorola

          Motorola

          Media and Screenshots

          Screenshots

          3 Screenshots

          Technician console

          1 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          LogMeIn Rescue offers Free Trial, but Spiceworks Help Desk does not.

          Spiceworks Help Desk is designed for Large Enterprises, Medium Business and Small Business.

          LogMeIn Rescue is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Spiceworks Help Desk and LogMeIn Rescue are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Spiceworks Help Desk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, Rhino Support, ReadyDesk, GetHelp, Sitehelpdesk, HESK, Help Desk Premier and DeskXpand.

          Some top alternatives to LogMeIn Rescue includes Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, BeyondTrust Remote Support, TeamViewer, VNC Connect, Instant Housecall, RescueAssist, FixMe.IT, NinjaOne (NinjaRMM) and GoTo Resolve.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].