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Soffront CRM vs Second CRM vs Bigin by Zoho CRM Comparison

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Soffront CRM

3.8(17 reviews)

Starting at $15 /Month

  • Freelancers / Consultants
  • Large Enterprises

Soffront is a flexible CRM for small to mid-sized businesses that need to run marketing campaigns, manage sales pipelines, and track workflows without requiring separate tools. Multi-language support, including Spanish,…

Second CRM

3.5(2 reviews)

Starting at $4.25 /User/Month

  • Large Enterprises
  • Medium Business

Second CRM is a customer relationship management platform for multi-channel businesses that need a single unified view of customer data across sales, support, and e-commerce touchpoints. It gives teams one-click access t…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Soffront CRM leads on user satisfaction with a 3.8-star rating across 17 reviews.

Soffront CRM vs Second CRM vs Bigin by Zoho CRM — at a glance

FeatureSoffront CRMSecond CRMBigin by Zoho CRM
Rating3.8 / 53.5 / 54.6 / 5
Reviews172294
Starting price$15 /Month$4.25 /User/Month$7 /User/Month
Free trial No No Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2SOC 2
Data residencyUSUSGlobal

Key differences between Soffront CRM and Second CRM

  • Pricing: Soffront CRM starts at $15 /Month, while Second CRM starts at $4.25 /User/Month.
  • Target audience: Soffront CRM is built for Freelancers / Consultants and Large Enterprises, while Second CRM targets Large Enterprises and Medium Business.
  • User satisfaction: Soffront CRM scores higher with a 3.8-star average.
  • Deployment: Soffront CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Second CRM supports SaaS/Web/Cloud.

Compare Soffront CRM vs Second CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Soffront CRM - CRM Software
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Talk to an expert
Second CRM - CRM Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Soffront CRM

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Second CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Soffront CRM typically suits Freelancers / Consultants and Large Enterprises. Second CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Soffront is a flexible CRM for small to mid-sized businesses that need to run marketing campaigns, manage sales pipelines, and track workflows without requiring separate tools. ... Read More about Soffront CRM

Second CRM is a customer relationship management platform for multi-channel businesses that need a single unified view of customer data across sales, support, and e-commerce touchpoints. It ... Read More about Second CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $15
  • Starts from $4.25 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.5/10

8.5/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

3.8

(17)

3.5

(2)

4.57

(294)
Get pricing help
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Software Demo

Demo

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How do Soffront CRM, Second CRM and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

9 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Soffront CRM, Second CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $15
        • $4.25 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Second CRM Foundation

          • Centralize Customer Database

          • Plan and Track Customer interactions

          • Calendaring and Reminders

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Soffront CRM pricing
        Second CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Soffront CRM vs Second CRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        8

        6

        2

        1

        0

        0

        2

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is mixed to positive across 17 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Easy to adopt for individuals and teams with minimal technical expertise.
        • Feature set includes sales tracking, workflow management, and phone integrations.
        • Offers customization options for specific organizational requirements.

        Common complaints

        • Limited customization beyond standard features, potentially hindering businesses with niche needs.
        • Some users find it too simplistic or "cookie-cutter," lacking advanced functionalities found in competitors like Salesforce.
        • UI might feel outdated or basic to users looking for more modern aesthetics or advanced visual designs.

        Buyer sentiment

        Buyer sentiment is mixed to positive across 2 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Second CRM provides a single view of all customer data, improving decision-making and workflow.
        • Teams can work with a common language, enhancing collaboration and efficiency.
        • Quick access to contextually relevant information makes it easier to serve customers.

        Common complaints

        • Initial setup may be time-consuming for larger teams or businesses with complex workflows.
        • New users may experience a learning curve when first getting started with the platform.
        • While useful, advanced customization might be limited without technical expertise.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Highly flexible, adapting to various business needs.

        • Strong focus on data security ensures user trust.

        • Automated marketing features enhance efficiency.

        • May lack advanced features for larger businesses.

        • Basic analytics may not suffice for in-depth insights.

        • Offers a comprehensive view of customer interactions.

        • Facilitates better communication among team members.

        • Contextual insights drive informed decision-making.

        • Customization may be limited for specific needs.

        • New users might find it complex initially.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Soffront CRM, Second CRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        American Security Programs

        American Security Programs

        Diefendorf Capital Planning

        Diefendorf Capital Planning

        StoneEagle Group

        StoneEagle Group

        McDonald's

        McDonald's

        Malaysiakini

        Malaysiakini

        MDEC

        MDEC

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        3 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Soffront CRM or Second CRM?
        Soffront CRM edges out the other on user ratings (3.8 vs 3.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Soffront CRM and Second CRM offer a free trial?
        Neither Soffront CRM nor Second CRM currently lists a free trial.
        What is the starting price of Soffront CRM vs Second CRM?
        Soffront CRM starts at $15 /Month. Second CRM starts at $4.25 /User/Month.
        What are the top alternatives to Soffront CRM?
        Top alternatives to Soffront CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to Second CRM?
        Top alternatives to Second CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.