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Snipe-IT - IT Asset Management (ITAM) Software
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Overview

Description

Snipe-IT is a software platform used to automate IT asset management (ITAM) processes. From identifying and tracking costly under-utilized assets, to using third party value-add resellers ... Read More

Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide ... Read More

Entry Level Pricing
  • Starts from $33.33 , Billed Yearly
  • Starts from $39 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

8.8/10

9.3/10

User Ratings
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Software Demo

Demo

Snipe-IT has not given any software demo yet

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Features

Total Features

8 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $33.33 , Billed Yearly
          • $39 , Billed Yearly
          Pricing Plans
          • Self-Hosted

            • Max Users: Unlimited

            • Max Assets: Unlimited

            • Github Support

          • Hosted

            • Includes features of Self-Hosted plan, plus

            • Phone/Email Support

            • TLS (SSL) Included

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          • Service Desk

            • Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges

            • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team

            • Free upgrades

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          • GoToAssist

            • 1 Agent

            • Agent Console

            • File Transfer

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          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          256

          Very Good

          140

          Good

          18

          Poor

          0

          Terible

          3

          Expert's Review generated by AI

          Snipe-IT has proven to be a valuable and cost-conscious tool in my IT asset management toolkit. It excels at helping teams reclaim and reassign underutilized hardware, turning what would be ...Read more

          GoTo Resolve (formerly GoToAssist) has garnered positive feedback in the past 12 months for its user-friendly interface, seamless remote assistance, and efficient desktop support features. Users ...Read more

          Pros and Cons
          • Snipe-IT allows organizations to identify and reclaim underutilized or unused assets, leading to significant cost savings and better resource allocation.

          • By repurposing existing equipment instead of purchasing new hardware, Snipe-IT helps teams stay within budget and reduce unnecessary spending.

          • Its support for third-party value-added resellers streamlines procurement and asset tracking, especially for organizations with external vendor relationships.

          • Automating the asset management process reduces manual work, saving time and minimizing the risk of human error.

          • The absence of a dedicated mobile app may hinder on-the-go asset management for field technicians or remote IT teams.

          • Organizations need technical expertise to install and maintain the system, particularly if opting for the self-hosted version.

          • User-friendly interface with minimal interruptions during product usage.

          • Easy access with straightforward GUI and seamless troubleshooting options.

          • Quick installation process and excellent support for desktop and service desk issues.

          • Fantastic AI features for quick issue diagnosis and resolution.

          • Some users may face challenges with software installation, requiring extra time.

          • Limited customer support and lack of a free trial option could be drawbacks for some users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Media and Screenshots

          Videos

          No videos available.

          video-0

          4 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          GoTo Resolve offers Free Trial, but Snipe-IT does not.

          Snipe-IT is designed for Large Enterprises, Medium Business and Small Business.

          GoTo Resolve is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Snipe-IT Starts at $33.33/Month when Billed Yearly whereas for GoTo Resolve Starts at $39/Month when Billed Yearly.

          Some top alternatives to Snipe-IT includes Atera, SuperOps RMM, AssetCloud, Cherwell Asset Management, Ivanti ITAM Suite, Asset Panda, ITM IT Asset Management, SummitAI Asset Management, Tanium Asset, Lansweeper, Asset Remix, SeQure Asset Management Software and GoTo Resolve.

          Some top alternatives to GoTo Resolve includes Zoho Assist, ScreenMeet, GoToMyPC, TeamViewer, AnyDesk, Instant Housecall, LogMeIn Pro, RescueAssist, FixMe.IT and LogMeIn Rescue.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].